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Bulgaria Air
Headquarters: 1 Brussels Blvd, Sofia Airport, Sofia Bulgaria 01540
Overview
3.01,036 reviews
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About Bulgaria Air
Headquarters: 1 Brussels Blvd, Sofia Airport, Sofia Bulgaria 01540

Airline Summary

The country's national carrier, Bulgaria Air (FB) operates from a hub at Sofia Airport (SOF). Within Bulgaria, it flies to Burgas Airport (BOJ) and Varna Airport (VAR), which have both been designated as focus cities. Internationally, Bulgaria Air has scheduled service to about 25 destinations in Europe and the Middle East. These include points in France, Germany, Israel, Lebanon, Russia, Spain and the United Kingdom. Bulgaria Air also has codeshare agreements with 10 airlines and flies charters to about 80 destinations. Its fleet has a variety of one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations.
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toshovl . wrote a review Oct 2023
Plovdiv, Bulgaria22 contributions13 helpful votes
Sofia - Amsterdam
Europe
They have improved alot. I have boycotted them for about 3 year due to some issues in past but now i see great customer service, friendly fares and free catering onboard. Also they managed to transport the buggy for our daughter without any problems. We will repeat sooon.
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Date of travel: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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.:🌺Kimmer🌺:. wrote a review Oct 2023
Istanbul, Türkiye30 contributions3 helpful votes
Sofia - Paris
Europe
The airport staff were very friendly and kind to me. I was traveling with my dog and they assured me that he was in safe hands -and he was! He went into the cargo hold and we arrived safely and at our destination. My flight was really good and comfortable. I would definitely fly
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Date of travel: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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LaMarani wrote a review Oct 2023
Uithoorn, The Netherlands68 contributions21 helpful votes
Amsterdam - Sofia
Europe
Bulgaria air must have the worst customer service ever. The app and website do not work if wanting to add services afterwards. The customer service number has a tape in Bulgarian even after selecting English as an option. Any choice you make after 1-4 results in the line being
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Date of travel: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sofia T wrote a review Sep 2023
1 contribution1 helpful vote
+1
Burgas - Sofia
Domestic
The flight was very nice and one of the best flights on my life. Even tough I've had delays and even 5 hour one it can happen to any airline so but there were not delays at all only a 15 min delay is nothing. Since I was on a newer 3 month Bombardier CS300 the seats were
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Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Lili wrote a review Aug 2023
2 contributions
Amsterdam - Sofia
Europe
People please DO NOT fly with Bulgarian Air! I have traveled the world and this is the worst airline company. They lost my luggage. It happens I understand. However, they were rude at the airport, gave me a piece of paper and said they will call me. They never called me. I had
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Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PMDown wrote a tip May 2024
"Do not travel with this airline"
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ferdamadr wrote a tip May 2024
"Avoid them at all cost!"
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Estefania N wrote a tip Feb 2024
"Don’t use Bulgarian Air company never!!!"
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Steven wrote a tip Dec 2023
"24 hours before your flight you can upgrade to business class for a promotional price. "
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OnAir66109271190 wrote a tip Nov 2023
"Make sure that you don't have to contact customer service."
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