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Cathay Pacific


12,514 reviews
Headquarters: 9F Central Tower 8 Scenic Road Lantau, Hong Kong China 011 852 2747 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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12,514 Reviews from our TripAdvisor Community

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12,514 reviews from our community

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Showing 8,897: English reviews
1 review
Reviewed today
NEW
via mobile

It never ceases to amaze me when staff working in such an environment as an airline, where people either just want to get home or just want an answer regarding status of flying can be so incredibly rude. My suggestion would be that those such stuff, pack up your bag and work in an environment where customers don’t care. Show...

Date of travel: January 2019
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International Business Class Hong Kong - Cairns

Helpful?
Thank Cairnswayhome
Ho Chi Minh City, Vietnam
Level 5 Contributor
48 reviews
53 helpful votes
Reviewed yesterday
NEW
via mobile

It’s an OK airlines company. Reputation for safety is very good. Service is OK. Not warmly good. If you are lucky, you will fly new flights, but Cathay Pacific still have too many old airplanes. Surely you won’t feel good to fly in old airplanes, no need to mention less comfortable seats.

Date of travel: January 2019
Asia Economy Ho Chi Minh City - Hong Kong
Helpful?
Thank jw2018939
British Columbia, Canada
Level 6 Contributor
130 reviews
111 helpful votes
Reviewed yesterday
NEW

We had a fabulous flight. We have previously flown Economy and Business with Cathay Pacific but this was the best flight for the money. Nice roomy seats, great recline, wider arm rests, foot rests, great food, and for a lot less money then business. My sister was on Business on the same flight and they basically had the same food...

Date of travel: January 2019
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International Premium Economy Vancouver - Hong Kong

Helpful?
1 Thank Sandra L
Melbourne, Australia
Level 6 Contributor
202 reviews
90 helpful votes
Reviewed yesterday
NEW

It's been 4 years since I have flown CX business class. My memories of such a great flight are just that a memory. CX has lost it's glitter. After an easy check-in we headed to the shared BA lounge, whilst not the biggest or the best it served it's purpose. We camped ourselves on the red swivel chairs which over...

Date of travel: November 2018
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International Business Class Amsterdam - Hong Kong

Helpful?
1 Thank julesten2016
Manila, Philippines
Level 6 Contributor
196 reviews
29 helpful votes
Reviewed yesterday
NEW
via mobile

our first time to travel together . my daughter choose cathay pacific service is good we arrived on time . we enjoyed the movie , the food and coffee are delicious . how i wish next time if they see the passenger is senior they put it in the first row

Date of travel: September 2018
Asia Economy Manila - Hong Kong
Helpful?
1 Thank angeleer2015
Zurich, Switzerland
Level 6 Contributor
307 reviews
235 helpful votes
Reviewed yesterday
NEW
via mobile

Cathay Good lounge, with great Chinese food. Flight delayed by 30 minutes. Seats great, selection of films poor and the in flight meal service slow.

Date of travel: January 2019
Asia Business Class Manila - Hong Kong
Helpful?
Thank HectorJonesBaron
Shelley, Australia
Level 4 Contributor
26 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

We were very happy with Cathay when we flew with them in January. The staff was attentive, plenty of fluids on offer, the plane was clean. When we flew from Kansai to Hong Kong we flew in a new plane.

Date of travel: January 2019
International Economy Perth - Chitose
Helpful?
Thank 413Helen
Jyvaskyla, Finland
Level 4 Contributor
30 reviews
9 helpful votes
Reviewed yesterday
NEW

Flight itself was ok, service works well. Seat was a bit too small for me. Lucy me I got place with enough room for feet. Anyhow 11 hours flight is very long time to sit uncomfortable seat.

Date of travel: January 2019
International Economy Auckland - Hong Kong
Helpful?
Thank kari n
London, United Kingdom
Level 6 Contributor
128 reviews
40 helpful votes
Reviewed yesterday
NEW
via mobile

When for a long weekend as need to support my uncle to vote for him as to become village leader. It was a long and very tiring flight and such a short time. The flight was ok and the entertain was quite good with a good selection of films.

Date of travel: January 2019
International Economy London - Hong Kong
Helpful?
1 Thank sukhanm
Slovenia
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

We flew from Amsterdam to hongkong. Our start was delayed becouse we fill the fuel in plane one hour. When i told to stewardess that we have only one hour in Hongkong to catch another flight to Manila, and that we didnt even start from Amsterdam, and we was already late. But after all she manage to arrange that second...

Date of travel: December 2018
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International Economy Amsterdam - Hong Kong

Helpful?
1 Thank grobar86
See travel tips for airlines
“Fly first class”
zimkiwi1, 21 Jan 2019 | Read review
“this is the best airline to go with from manchester to manila”
robertwQ406JD, 20 Jan 2019 | Read review
“Don't expect much other than a ride”
alexpowers, 19 Jan 2019 | Read review
“If you're vegetarian recommend you pick up something at the airport before boarding (unless you really like boiled pasta)”
369lesleyr, 19 Jan 2019 | Read review
“check if your will be allocated the seat of row 11 before your booking the business class”
480rosew, 19 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Cathay Pacific
Cathay Pacific is an international airline based in Hong Kong that was founded in 1946. A founding member of the oneworld alliance, Cathay Pacific is currently the world's fifth largest airline and it flies to over 190 destinations across Asia, Oceania, Europe, Africa and North America. Cathay Pacific is well known for the 7 lounges it operates at Hong Kong International Airport for premium cabin passengers, Silver, Gold, and Diamond members from the Marco Polo Club, Cargo Clan Elite members. Oneworld Frequent Flyers also have access to certain Cathay Pacific's lounges at the Hong Kong International Airport.

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