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Cayman Airways

202 reviews
Headquarters: PO Box 10092 91 Owen Roberts Drive, George Town KY1-1001 Grand Cayman 1 (345) 949-2311 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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202 Reviews from our TripAdvisor Community

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202 reviews from our community

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Showing 180: English reviews
London, United Kingdom
Level 3 Contributor
16 reviews
15 helpful votes
Reviewed 2 days ago
via mobile

Cayman Airways brings shame on the whole country. The rest of Cayman is amazing and flying with Cayman Airways is terrible. My flight was delayed for over 3 hours. Instead of communicating with customers over why hours had gone by with no explanation, they decided to take off the flighr from the boards because too many people were asking questions....

Date of travel: December 2018
International Economy Grand Cayman - Miami

Thank tropicalLauren
Roatan, Honduras
Level 4 Contributor
23 reviews
4 helpful votes
Reviewed 1 week ago via mobile

I would not ever recommend this airline. They stranded what is called in the Islands a Minor in Grand Cayman for 2 days when they cancelled his flight. Rather than pay for a hotel and 6 meals, the rebooked him on Delta Airlines, but never had the flight ticketed. Imagine my reaction with my son at the airport in Portland...

Date of travel: December 2018
Central America Economy Grand Cayman - Roatan

Thank angelasY8661HL
Spring Hill, Florida, United States
Level 3 Contributor
14 reviews
6 helpful votes
Reviewed 2 weeks ago

The folks at Cayman were extremely helpful! We intentionally booked 3 seats for 2 passengers to allow more room for comfort (I get claustrophobic and my husband is not fond of flying). Unfortunately we had some trouble checking in online ahead of time (because of the additional seat) so we had to wait and check in at the airport. The...

Date of travel: November 2018
Caribbean Economy Tampa - Grand Cayman

Thank MS34609
Melbourne, Florida
Level 1 Contributor
3 reviews
8 helpful votes
Reviewed 5 weeks ago

From the moment we boarded the airplane, we were greeted by an attendance named Rose. She had a great big smile. We informed her we were celebrating our wedding anniversary. After takeoff, Rose approached my husband and I and offered us celebratory champagne. I was very surprised by her generosity as airlines are cutting back. But, I was reminded again...

Date of travel: November 2018
Caribbean Economy Tampa - Grand Cayman

Thank NYGirlReview
Belleair Beach, Florida
Level 6 Contributor
244 reviews
54 helpful votes
Reviewed October 25, 2018

This is a great airline to fly to Grand Cayman from Tampa. Have taken this flight several times and service and flight is always great. Seems to regularly have delays of departure of 45 min-hour

Date of travel: October 2018
Caribbean Economy Tampa - Grand Cayman
Thank Beachbenz63
Tampa, Florida
Level 4 Contributor
25 reviews
12 helpful votes
Reviewed October 24, 2018 via mobile

Planes are new and remarkably comfortable. Cabin crews are friendly and helpful. Always seem to be on time and hassle free. And the proofs fairly reasonable. Also good baggage policy.

Date of travel: October 2018
Caribbean Economy Tampa - Grand Cayman
Thank Ron G
Dublin, Ireland
Level 6 Contributor
1,297 reviews
321 helpful votes
Reviewed October 20, 2018

For an airline serving the islands i have to say it was pretty good. Planes were good and service was also good. Not the airlines fault but you get really wet walking to the terminal when its raining in Cayman when you land!

Date of travel: November 2017
Caribbean Economy Miami - Grand Cayman
Thank StephenCr0ss
Ocala, Florida
Level 1 Contributor
4 reviews
Reviewed October 20, 2018 via mobile

Been flying Cayman airlines for 5 years now go every 7/8 weeks. In all that time only had 3 delays, and never canceled. All the employees have been nice to deal with. The planes always seem clean. They did just start charging for bags, but are to lower rates not sure if thats happened yet.

Date of travel: October 2018
International Economy Grand Cayman - Tampa
Thank Kathy S
Cayman Brac
Level 3 Contributor
16 reviews
5 helpful votes
Reviewed September 19, 2018 via mobile

Easy in and out flights with little to no hassles. I can't really say I have had bad experience with Cayman Airways and if I did there was always a rep ready to fix my issues. The new $20us per checked luggage isn't the best new thing from them but they are still with sitting back and enjoying the ride.

Date of travel: September 2018
Central America Economy Grand Cayman - La Ceiba
Thank Caymanstyle345
1 review
2 helpful votes
Reviewed September 18, 2018 via mobile

Rude staff, no WiFi, old plane, lost my baggage and told me tough luck...would never use them again in my life

Date of travel: July 2018
Caribbean Economy Chicago - Grand Cayman
2 Thank Pathfinder762188
See travel tips for airlines
“If you are travelling from Cayman Brac make sure you plan for a ridiculously long delay so you don't miss your connecting flight”
xatiayn, 9 Jul 2018 | Read review
“Go and check out the Brac and Little Cayman - Not to be missed!”
CaymanComfortSuites, 3 Jul 2018 | Read review
“simply fly cayman air”
Wreck_Diver1, 30 Jun 2018 | Read review
“call cayman airways direct”
Manager11, 12 Jun 2018 | Read review
“Be nice and it will come back to you”
WandaViscount, 28 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Cayman Airways
Headquartered in George Town, Grand Cayman, Cayman Airways (KX) is the flag carrier of the Cayman Islands. It operates from a hub at Owen Roberts International Airport (GCM). The airline flies to a dozen locations. These include three domestic destinations as well as points in Cuba, Honduras, Jamaica and the United States. The airline also operates charter flights. Cayman Airways has a fleet of seven planes, including Boeing 737-300, de Havilland Canada DHC 6-300 Twin Otter, Embraer EMB 120 Brasilia and Saab 340 aircraft.

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