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China Southern Airlines


3,342 reviews
Headquarters: 278 Jichang Road, Guangzhou 510405 China 011 86 95539 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,342 Reviews from our TripAdvisor Community

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3,342 reviews from our community

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Showing 2,442: English reviews
Alblasserdam, The Netherlands
Level 5 Contributor
50 reviews
4 helpful votes
Reviewed 6 days ago
NEW

My first flight in an Airbus A380, what a great experience. Leaving Amsterdam mid-afternoon, arriving realy morning in Beijing. Stay awake during the day, an early sleep and on Sunday morming no jetlag. Plenty of room even in Economy Class and decent food. Be aware - the only coffee you get includes milk and sugar! (the same on the way...

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International Economy Amsterdam - Beijing

Helpful?
Thank Freerk_Visser
Amsterdam, The Netherlands
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed 6 days ago
NEW

flight delayed due to weather conditions, connection to Amsterdam was departed when I arrived. No good service in Guangzhou, had to wait 3 hours for a hotel in the middle of the night. No sevice of the airline available

Domestic Economy Hangzhou - Guangzhou
Helpful?
1 Thank hillebart
Sydney, Australia
Level 4 Contributor
29 reviews
14 helpful votes
Reviewed 6 days ago
NEW

Had return tickets from Sydney to Chengdu, then Beijing to Sydney. Southern China hub is Guangzhou, so flight from Sydney to Guangzhou was uneventful, the food was quite good for airlines, I choose the Asian opinion and was quite happy with the food. Was transferred to internal flight to Chengdu which as delayed for for a couple hours, then two...

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International Business Class Guangzhou - Sydney

Helpful?
1 Thank gayle p
Brisbane, Australia
Level 2 Contributor
9 reviews
Reviewed 1 week ago
NEW

We were at first a bit worried about flying with China Southern Airlines as we had not heard much about them before but after the rip to Korea we were so impressed with the airline that we would have no hesitation in flying with them again. We left Brisbane about an hour and a half late which was no fault...

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International Economy Brisbane - Seoul

Helpful?
Thank Greg S
1 review
Reviewed 1 week ago
NEW

Check in at Sydney was excellent. Not so for our check in Shenzhen on our way back. . We asked if we could pay extra to travel Priority Economy ... the guy checking us in said yes.. Then tore up our boarding pass and printed up new ones... we found we were sitting at the very back of the plane,...

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International Economy Shenzhen - Sydney

Helpful?
Thank Jeremy S
1 review
Reviewed 1 week ago
NEW

I bought round-trip tickets to Siem Reap from JFK with a connecting flight in Guangzhou, China between the two. The departing flight went very smoothly, there were no problems. However, my returning flight (there were 2 of us) set for Saturday morning on 9/16/18 was canceled and rescheduled due to Typhoon Mangkhut, which was headed towards China. My original flight...

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International Economy Siem Reap - New York City

Helpful?
Thank Hgech E
Lisboa Portugal
Level 4 Contributor
33 reviews
4 helpful votes
Reviewed 1 week ago

Great airline! I was travelling with Trip a Deal. I am pleased to say I was very impressed and would recommend to a friend.

Domestic Economy Chongqing - Guangzhou
Helpful?
Thank albmart
1 review
2 helpful votes
Reviewed 1 week ago

Hey I am Realtor near the city of Ottawa Canada with Remax Riverview Realty(Paul Gordon)-- needed a time out so I booked a flight to Nha Trang Vietnam and booked my flight from Ottawa to Toronto to Guangzhou then on to Nha Trang VN with China Southern.Prior to that I had travelled worldwide and lived in the Middle East for...

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International Economy Toronto - Guangzhou

Helpful?
2 Thank Vacation251389
australia
Level 4 Contributor
28 reviews
37 helpful votes
Reviewed 1 week ago

I was travelling with Trip A Deal. For some reason I couldn't select seats and was seated in the middle in a two four two seating plan. That would normally send me into a spin but I was very happy to see that the seating had plenty of leg room even for our taller group members. The seats were comfortable,...

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International Economy Sydney - Tianjin

Helpful?
1 Thank gracieAustralia
Guangzhou, China
2 reviews
1 helpful vote
Reviewed 1 week ago

30 minutes late departing but after typhoon...great. A319 last row has decent leg room. Choosing most economical and fastest flight are my priorities. Just get me where I want to go, They did!

North Asia Economy Phnom Penh - Guangzhou
Helpful?
1 Thank Extraordinary686622
See travel tips for airlines
“Prepare yourself for a low cost airline, and it will be smooth flying.”
valab2015, 23 Sep 2018 | Read review
“look for a better deal with others”
anthonyb977, 23 Sep 2018 | Read review
“Avoid Chinese state owned airlines if at all possible.”
kimdI2803UC, 22 Sep 2018 | Read review
“Enjoy - they are fantastic”
outatown2015, 21 Sep 2018 | Read review
“TV not user friendly and not the last movies”
gaylep154, 20 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About China Southern Airlines
The world's sixth-largest passenger carrier, China Southern Airlines (CZ) operates non-stop flights to more than 190 destinations in China, across Asia, and to Europe, Oceania and North America. In total, the airline flies to 35 countries. A member of the SkyTeam alliance, the airline's primary hub is Guangzhou Baiyun International Airport (CAN). Secondary hubs are located at Chongqing Jiangbei International Airport (CKG), Beijing Capital International Airport (PEK) and Ürümqi Diwopu International Airport (URC). China Southern's fleet of aircraft includes a variety of configurations, including First Class, Business Class, Premium Economy Class and Economy Class.
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