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China Southern Airlines


3,320 reviews
Headquarters: 278 Jichang Road, Guangzhou 510405 China 011 86 95539 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,320 Reviews from our TripAdvisor Community

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3,320 reviews from our community

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Showing 2,427: English reviews
Bahrain
Level 4 Contributor
28 reviews
15 helpful votes
Reviewed 2 days ago
NEW

Good economy airline and I had a great stop 12 hour stop over in Taiwan, people very friendly and helpful.

International Economy London - Manila
Helpful?
Thank leon001
Level 4 Contributor
28 reviews
10 helpful votes
Reviewed 2 days ago
NEW
via mobile

We were caught by flight cancellation between Lijiang to Singapore via Shenzhen on 17th Sept 2018. An alternative proposal was given to us to fly Lijiang-Guiyang-Guangzhou and back to Singapore from Guangzhou. We werent issues new etickets and we couldnt sign into their apps on online sites due to all sorts of technical glitches including that we are foreigners without...

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Southeast Asia Economy Lijiang - Singapore

Helpful?
Thank Joshuabenjoseph
Level 6 Contributor
863 reviews
203 helpful votes
Reviewed 2 days ago
NEW

There was only one row of business class which is total of 4 seats on this flight. The aircraft is A321 and quite old, our business class seat cannot recline. Not recommended.

Southeast Asia Business Class Guangzhou - Kuala Lumpur
Helpful?
Thank Mei T
Palawan Island, Philippines
Level 2 Contributor
6 reviews
4 helpful votes
Reviewed 2 days ago
NEW

To all the readers and travellers out there, I would like to share my great experience on China Southern Airlines. It was our first time to use this airline as a couple and we did not expect it will be a great experience! The stewardess were very helpful, professional and speaks good English, the temperature inside the plane was just...

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North Asia Economy Manila - Guangzhou

Helpful?
Thank Chelo G
Mexico City, Mexico
2 reviews
Reviewed 2 days ago
NEW
via mobile

I have travelled with this airline from Mexico to Vancouver, then from Vancouver to China and from China to Thailand, those trips were amazing!! The service was great the assistance great, everything perfect. But my flight from China to Vancouver was the worst ever, and it was a 14 hour flight. It was dirty, noisy, crowded, the stewards could barely...

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International Economy Guangzhou - Vancouver

Helpful?
Thank hermionyeks
Guangzhou, China
Level 6 Contributor
143 reviews
139 helpful votes
Reviewed 2 days ago
NEW

Flown in code share with Qantas on a China Southern aircraft. Departure was 30 mins late but did not effect the overall flight. As it was a Qantas ticket, we each received a 30 KG baggage allowance. Seating was good enough and suitably comfortable at economy pricing. Food was airline good and the boarding / disembarking procedures were smooth. We...

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International Economy Guangzhou - Melbourne

Helpful?
Thank LouTassie
Kelowna, Canada
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

It was a good trip Delhi Canton Vancouver. I liked the Dreamliner 778 from Vancouver to Canton. With all my open heart to reach India for teaching meditation at mantra yoga & meditation school Rishikesh India.I had to book last minute and I found a seat for staff were courteous this time. English is always a problem but they served...

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International Economy Guangzhou - Vancouver

Helpful?
Thank Mantra16
Christchurch, Canterbury, New Zealand
Level 3 Contributor
23 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

I needed a flight that would get us to Cambodia early in the day and this airline was the only I who could do this. The direct flight to China was excellent. The flight was on time, the service was great;the food was hot and nice. Owing to weather conditions on the flight home we missed the connecting flight in...

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International Economy Christchurch - Siem Reap

Helpful?
Thank Gwenda J
Wellington, New Zealand
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed 2 days ago
NEW

The service that we got was really quite good, but then we were in business class -so that is expected. If you went hungry or thirsty, then it was your fault because there was many courses to each meal. It was really nice to be able to lie flat and get some sleep. They were super attentive to our needs...

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International Business Class Guangzhou - Auckland

Helpful?
Thank kiwigirl116
Nevada
Level 3 Contributor
13 reviews
12 helpful votes
Reviewed 2 days ago
NEW

I have no complaints about this trip and it was as good or better than any other long flights I've taken in "economy". I know it would have been better in First class but considering the price, I don't see how anyone could complain.

International Economy Los Angeles - Manila
Helpful?
Thank NevadaRoss
See travel tips for airlines
“ALWAYS make sure the airline ships your bags to your final destination in an event of re-scheduled/canceled flight.”
466kiae, 19 Sep 2018 | Read review
“Chongqing to Beijing”
albmart, 19 Sep 2018 | Read review
“Avoid it, or if you do use it don't carry anything electronic with you at all.”
LangurGuardian, 18 Sep 2018 | Read review
“Dont sit in 7e business class.”
HIGHFLYA217, 18 Sep 2018 | Read review
“Don't book Business Class”
HIGHFLYA217, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About China Southern Airlines
The world's sixth-largest passenger carrier, China Southern Airlines (CZ) operates non-stop flights to more than 190 destinations in China, across Asia, and to Europe, Oceania and North America. In total, the airline flies to 35 countries. A member of the SkyTeam alliance, the airline's primary hub is Guangzhou Baiyun International Airport (CAN). Secondary hubs are located at Chongqing Jiangbei International Airport (CKG), Beijing Capital International Airport (PEK) and Ürümqi Diwopu International Airport (URC). China Southern's fleet of aircraft includes a variety of configurations, including First Class, Business Class, Premium Economy Class and Economy Class.
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