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Condor


4,813 reviews
Headquarters: Condor Platz Frankfurt am Main, Germany, 60549 Frankfurt, Hesse Germany 011 49 180 6 767767 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,813 Reviews from our TripAdvisor Community

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4,813 reviews from our community

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Showing 1,316: English reviews
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

I'll admit, after reading some of the negative reviews of Condor - AFTER booking my tickets, I was a little scared. The reality, though, was that I had a really nice flight with excellent service. Keep in mind, Condor is a budget airline, and you really shouldn't expect too many bells and whistles. For our 10-hour flight we received one...

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International Economy Seattle - Munich

Helpful?
Thank MelissaC5635
Glasgow, United Kingdom
Level 3 Contributor
18 reviews
6 helpful votes
Reviewed yesterday
NEW

Paid extra fees to reserve seats with extra-leg room which I did not get when checking-in. Customer Service with this airline is non-existant - they have not replied to any emails from myself or booking Agent. Terrible! I'm clearly out of pocket....

International Economy Glasgow - Las Vegas
Helpful?
Thank anne h
Seattle, Washington
1 review
Reviewed 4 days ago
NEW
via mobile

I would never fly Condor again. The flight itself was ok but the customer service is truly awful. If anything goes wrong or you need any special assistance speaking with Condor agents is a nightmare. Avoid this airline at all costs.

International Business Class Frankfurt - Seattle
Helpful?
Thank cgh1618
Level 2 Contributor
7 reviews
4 helpful votes
Reviewed 4 days ago
NEW
via mobile

Flight was long but it went smooth. They provided a small snack and a bigger meal during the flight. My experience was that maybe an additional charge for a premium seats is worth it as we had extra room for our legs. They had TV with entertaining programs for each seat. I browsed into the movies quickly but the movie...

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International Premium Economy Frankfurt - Toronto

Helpful?
Thank Nazanin I
Portland, Oregon
Level 2 Contributor
3 reviews
Reviewed 4 days ago
NEW
via mobile

The flight from Frankfurt to Portland OR was a long flight, but not as long as scheduled. It was set to be nearly 11 hours and ended up only being around 10. The flight was very smooth and the pilot kept passengers informed throughout, which I greatly appreciate. The flight attendants provided frequent drink services and 2 meals were included...

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International Premium Economy Frankfurt - Portland

Helpful?
Thank audreymetzger1
Canada
2 reviews
1 helpful vote
Reviewed 4 days ago
NEW

Condor lost my baby stroller on July 26, 2018 and I have not heard from them at all - it is now October 17th, 2018. I wrote three emails, called three or four times and am told that my case is being looked at. Seriously - how long does it take???? What if I couldn't afford a new stroller? This...

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International Economy Halifax - Frankfurt

Helpful?
Thank cobyc2016
Ottawa
Level 6 Contributor
181 reviews
67 helpful votes
Reviewed 4 days ago
NEW

On our flight to Europe, the seat pitch was so poor, I could not get my feet under the seat in front of me. Fortunately the person hadn't reclined their seat. Temperature on the plane was cold and even with a blanket, was too uncomfortable to sleep. Once we landed we swore not to fly this airline again and spent...

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International Economy Ottawa - Frankfurt

Helpful?
Thank Cangolf
Seattle, Washington
Level 6 Contributor
167 reviews
87 helpful votes
Reviewed 5 days ago
NEW

Condor has taken it to a new low, charging for movies, no choice in meals (an all carb dinner truly bad even by airline standards), a seat that did not decline at all, and they ran out of pillows and blankets, no amenities such as earplugs provided, and incessant announcements and hawking merchandise all night. I take 3 to 4...

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International Economy Seattle - Ljubljana

Helpful?
Thank mcmash
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 6 days ago
NEW

Terrible airline. It took them over an hour to board everyone. They drove us out to the plane and then left us on the shuttle bus for 20 minutes. Completely unorganized. Rude flight attendants, lack of working facilities and no credit card machines. Never again.

International Economy Frankfurt - Seattle
Helpful?
Thank Benjamin B
Germany
Level 6 Contributor
1,328 reviews
699 helpful votes
Reviewed 1 week ago
NEW

I was not expecting much for the cheap deal - and the good news: the flight was only delayed by roundabout 30 mins...Apart from that, a pretty uncomfortable flight without anything you would get on a "normal" flight. Entertainment? Not really. Friendliness...not much...For a 11h flight...too much...

International Economy Frankfurt - Mahebourg
Helpful?
Thank JustOneOfTheMany
See travel tips for airlines
“If you need to contact customer service, take the time difference into account and call during standard German business hours.”
MelissaC5635, 20 Oct 2018 | Read review
“Use another airline”
anneh473, 20 Oct 2018 | Read review
“Plan to take aboard a small carry-on bag and to have minimal items near you in your seat.”
kooikermom, 14 Oct 2018 | Read review
“bring your own food and have Euro on hand to pay for entertainment and drinks”
lilianelockhart, 12 Oct 2018 | Read review
“Go with Lufthansa”
620guillermoc, 12 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Condor
Condor Flugdienst (DE), commonly known as Condor, is a German airline that primarily caters to leisure travelers. As the country's third-largest airline, Condor flies to more than 65 popular vacation destinations across Europe, as well as Africa, Asia, North America and South America from 10 airports throughout Germany. The airline's fleet of aircraft includes planes with a two-cabin (Premium Economy Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations. Condor has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC), and the airline is headquartered in Frankfurt.

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