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Copa Airlines


5,977 Reviews
Headquarters: PO Box 0816-06819, Panama City 06819 Panama +507-217-2672 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,977 Reviews from our TripAdvisor Community

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5,977 reviews from our community

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Showing 1,240: English reviews
San Francisco
Level 6 Contributor
158 reviews
62 helpful votes
Reviewed 2 days ago
NEW

Business Class seating adequate....in-flight service good and the crew were delightful and very professional.

International Business Class San Diego - Panama City
Helpful?
Thank OneMansPerspectives
Victoria, BC, Canada
Level 6 Contributor
283 reviews
90 helpful votes
Reviewed 2 days ago
NEW

We fly on lots of airlines and didn't really know what to expect on this short flight (less than an hour). But, we certainly didn't expect to get fed! Despite the short time we were in the air, they gave us a nice snack that substituted for a lunch. When we flew down to San Jose from Toronto on Air...

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Central America Economy San Jose - Panama City

Helpful?
Thank CoolCouple99
Santa Cruz, California
Level 3 Contributor
22 reviews
13 helpful votes
Reviewed 3 days ago
NEW

Easy check in process. Seats are comfortable, food is better coming from USA than the return from South America.

International Economy San Francisco - Quito
Helpful?
Thank Sidney I
brazil
Level 5 Contributor
76 reviews
36 helpful votes
Reviewed 4 days ago
NEW

Legroom was short. Entertainment system confused. Meals to forget. Punctuality was ok, so the cost. Average flight as others companies.

International Economy Sao Paulo - Miami
Helpful?
Thank BrazilMarcio
Eugene, Oregon
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed 4 days ago
NEW

check in was efficient, flights were on time, service was good, flight attendants very freindly and helpful. Better service than United. would recommend Copa.

International Business Class Panama City - San Francisco
Helpful?
Thank Dan M
Toronto, Canada
Level 5 Contributor
55 reviews
4 helpful votes
Reviewed 5 days ago
NEW

the extra cost of business class fare is not really justified on our recent flight. The lounge was crowded, the food was soggy, the whole area was not clean. On the plane, the service was willing but they ran out of wine within an hour of departure (I had only one glass), and the food was desultory.

International Business Class Toronto - Panama City
Helpful?
Thank AnnaMaria416
Marion, Iowa
Level 3 Contributor
15 reviews
10 helpful votes
Reviewed 5 days ago
NEW

Only non-stop option from the midwest to Panama. Older plane (still had ash trays built into arm rests, entertainment system was the style that plays a single movie on the handful of small built-in retractable screens), but served an ok meal both ways, and drinks were free (including alcohol). Felt like flying in the 90s.

International Economy Chicago - Panama City
Helpful?
1 Thank scottbeecher
San Diego, California
Level 4 Contributor
31 reviews
14 helpful votes
Reviewed 5 days ago
NEW

COPA is my new airline for international travel, and I'm dropping TACA since they are taking the rest of the airlines' trend to charge for every little thing. COPA has amazing customer service, new planes, and amazing free-entertainment system, and do not charge for luggage or anything else. Normally the airline food is not appealing but COPA's is pretty good....

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International Economy Los Angeles - Managua

Helpful?
Thank enriquevargasus
Toronto, Canada
Level 6 Contributor
172 reviews
51 helpful votes
Reviewed 6 days ago
NEW

Return flight - short, efficient - good crew, nice plane (clean and modern) - on time - reasonable food given the 60 minute flight. Panama Airport is under renovation so not the best there.

Central America Economy San Jose - Panama City
Helpful?
Thank dhlc416
Toronto, Canada
Level 1 Contributor
3 reviews
Reviewed 6 days ago
NEW

Always on time, good customer service and overall the best airline. Easy to book and dealing with COPA Directly is worth it.

International Economy Toronto - Medellin
Helpful?
Thank luzmallan
See travel tips for airlines
“When you do the web check in; see if there are better seats available. I was able to change from row 20 to row 6 on both flights.”
713sidneyi, 15 Feb 2018 | Read review
“Copa is as good, if not better than United”
danmP7172ZR, 14 Feb 2018 | Read review
“don't bother with business class, the prices for tourist is very good and you can buy your own food in the terminal”
AnnaMaria416, 13 Feb 2018 | Read review
“Maybe try the coach.”
stephansE8747SW, 12 Feb 2018 | Read review
“The row in front of the emergency row does not recline”
TRAVELERVIAJERO, 12 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About Copa Airlines
Panama flag carrier Copa Airlines (CM) is based in Panama City. The airline, which is part of the Star Alliance, offers non-stop flights to about 70 destinations in 30 countries in Central America, North America, South America and the Caribbean. Its fleet of aircraft is configured with two cabins: Business Class and Economy Class. The airline's hub is located at Panama City's Tocumen International Airport (PTY). Focus cities include Bogota's El Dorado International Airport (BOG), Guatemala City's La Aurora International Airport (GUA), San Jose, Costa Rica's Juan Santamaría International Airport (SJO) and Managua's Augusto C. Sandino International Airport (MGA).

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