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Croatia Airlines


730 reviews
Headquarters: Bani 75b Buzin, Zagreb 10110 Croatia 011 385 72 500 505 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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730 Reviews from our TripAdvisor Community

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730 reviews from our community

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Showing 473: English reviews
Sweden
Level 6 Contributor
1,521 reviews
623 helpful votes
Reviewed 2 days ago
NEW
via mobile

Seated 3D totally great good space for legs and also ok boarding even if it was bus transportation to airplane, anyways nice plane and friendly staff, small breakfast was served, started and landed in time

Europe Economy Zagreb - Copenhagen
Helpful?
Thank Jens H
Chicago, Illinois
Level 6 Contributor
152 reviews
25 helpful votes
Reviewed 3 days ago
NEW

Easy transfer from my international flight from USA in Frankfort with great service on flight with a most wonderful snack to introduce you to Croatia: Istrian sausage, herbed crackers, and sugared dried orange rinds with beverage of choice. Not a long flight but still a snack and it was not delivered in a hurried manner. Flight attendants courteous but not...

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Europe Economy Frankfurt - Dubrovnik

Helpful?
Thank Laura L
Sweden
Level 6 Contributor
1,521 reviews
623 helpful votes
Reviewed 4 days ago
NEW
via mobile

Surprisingly good, small aircraft but good space for legs, fast and smiling service, the snack served was great and tasted really good, drinks and coffee was served as well, very quir cabin but no wifi

Europe Economy Copenhagen - Zagreb
Helpful?
1 Thank Jens H
London, England, United Kingdom
2 reviews
1 helpful vote
Reviewed 4 days ago
NEW

PLEASE DO NOT FLY WITH CROATIAN AIRLINES. It is not worth the time, money or hassle. We booked via Expedia. We bought tickets to go from Athens to Split. We had a stop over in Dubrovnik, then Zagreb and then Split, as the final destination. When we purchased there was no mention of which type of flight it was. This...

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Europe Economy Athens - Split

Helpful?
Thank Kaitlin E
Melbourne, Australia
Level 2 Contributor
7 reviews
Reviewed 1 week ago

Pretty impressive staff who were able to serve all passengers in super fast and efficient time as the flight time was a little under 40 mins in duration. The aircraft was modern and clean and despite having a delayed start, got us to all our connecting flights within good time

Domestic Economy Dubrovnik - Zagreb
Helpful?
Thank Susie R
Gold Coast, Australia
Level 6 Contributor
105 reviews
103 helpful votes
Reviewed 1 week ago

Good airline - no problems. Be careful with connection times if travelling from Dubrovnik to Zagreb to connect with an international flight as flights can be delayed from Dubrovnik due to high winds. Our flight was delayed 3 hours but fortunately, just made it to Qatar Airways as they waited half and hour for us.

Domestic Economy Dubrovnik - Zagreb
Helpful?
Thank dac55
Quebec City, Canada
Level 6 Contributor
96 reviews
33 helpful votes
Reviewed 2 weeks ago

We had two relatively good flights with Croatia. The service onboard and in the airport was good, the flights were on time and we had decent legroom.

Europe Economy Paris - Dubrovnik
Helpful?
Thank Anne R
Zagreb, Croatia
Level 4 Contributor
26 reviews
3 helpful votes
Reviewed 2 weeks ago

I like CA because - comparing to some other companies - it is quite reliable. But, this time, we had an hour delay with no particular explanation. The flight is expensive. Lunch package is interesting though.

Europe Economy Zagreb - Lisbon
Helpful?
Thank daisyri2018
Level 4 Contributor
24 reviews
5 helpful votes
Reviewed 2 weeks ago

No issues with this flight on a Airbus plane in good condition. Direct flights on this leg were difficult with summer finishing but we were able to book this though had to leave Paris a day earlier. Flight was on time, check in took some time but we luckily were there when it opened so didn’t wait as long as...

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Europe Economy Paris - Dubrovnik

Helpful?
Thank Ian C
Zurich, Switzerland
Level 6 Contributor
128 reviews
38 helpful votes
Reviewed 2 weeks ago

I flew many times with this company because it was cheaper than some alternatives, but I do not intend to fly with them any longer. They used to be OK, even though had a number of cancelled flights, but each time got a place at another flight during the day. The reason I won't be flying with them any longer...

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Europe Economy Sarajevo - Zurich

Helpful?
Thank sirine313
See travel tips for airlines
“Don't use, you work too hard for your money and your time is valuable”
925kaitline, 19 Oct 2018 | Read review
“They delivered what we expected them to deliver, they got us to our destination safely and within enough time to meet our connecting flights”
susier503, 11 Oct 2018 | Read review
“Don't do it.”
fireyphaarc, 5 Oct 2018 | Read review
“Look elsewhere”
dennis570, 3 Oct 2018 | Read review
“Catch the bus.”
589janean, 27 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Croatia Airlines
The country's state-owned flag carrier, Croatia Airlines (OU) is headquartered near Zagreb and operates from a hub at Zagreb International Airport (ZAG). The airline has also designated Dubrovnik Airport (DBV) and Split Airport (SPU) as focus cities. Passengers can fly to more than 25 destinations, including eight locations within Croatia. International destinations include points in Austria, Belgium, Bosnia and Herzegovina, Denmark, France, Germany, Greece, Ireland, Israel, Italy, Kosovo, Macedonia, the Netherlands, Norway, Serbia, Spain, Switzerland and the United Kingdom. Croatia Airlines, with is part of the Star Alliance, has codesharing agreements with more than a dozen airlines.
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