We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

easyJet


3.5 of 5 bubbles
11,321 Reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England +44-0330-365-5000 Website
Rating summary
  • 3 of 5 bubbles
    Legroom
    3 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 3.5 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    1.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

11,321 Reviews from our TripAdvisor Community

Write a Review

11,321 reviews from our community

Filter reviews by popular destinations:
All reviews London Milan Paris Amsterdam Manchester Bristol Canton of Geneva Edinburgh Naples Venice Barcelona Nice Rome Basel
Traveller rating
Cabin
  • (6,151)
  • (0)
  • (0)
  • (0)
Route
  • (5,167)
  • (559)
  • (423)
  • (2)
  • (0)
  • More
Language
  • More
Showing 6,152: English reviews
Windsor, Canada
Level Contributor
558 reviews
216 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

The prices were cheap for a very short flight. Booking was quick and easy. The flights were on time. The plane was clean and the staff were professional.

Domestic Economy Belfast - Edinburgh
Helpful?
Thank Rick K
Littlehampton, United Kingdom
Level Contributor
261 reviews
344 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

I always use speedy boarding as I have MS and it means I can board the plane without my arms being jostled in what sometimes results in a boarding frenzy. On this occasion we were called forward to board but then left for what seemed like ages in a corridor before then moving about twenty feet forward and being told...

More 
Europe Economy Ljubljana - London

Helpful?
Thank debdancing
Level Contributor
3 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

Had an amazing experience flying with easy jet recently, I expected it to be awful and super rushed but it was awesome, mostly because ALL of the staff from Berlin check in, ground staff and especially plane crew were so so good! Especially Lucas, Australian guy who was a host on the flight, super friendly and helpful

Europe Economy Berlin - Athens
Helpful?
Thank Anne G
Southend-on-Sea, United Kingdom
Level Contributor
13 reviews
6 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

Having checked in 30 days before and in possession of my printed boarded cards with our allocated seats, I was shocked to find that when boarding, we were changed to different seats and split up. The Easyjet member of staff informed me that another family had paid to have seats together, so as we had not paid additional for our...

More 
Europe Economy Lanzarote - Southend-on-Sea

Helpful?
Thank Mark D
Andover, United Kingdom
Level Contributor
6 reviews
9 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

I have flown with easyJet a number of times in previous years and never really had any complaints until my last flight to Alicante ( Benidorm) on holiday. It was the start of my holidays and time to relax and boarded the flight and then a lady came to sit next to me and that's when it all went wrong,...

More 
Europe Economy London - Alicante

Helpful?
Thank crackers1966
Level Contributor
19 reviews
2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

The service on board is very good and the plane was very clean and looked new. The option for meals on board are look and tast great

International Economy Marrakech - Milan
Helpful?
Thank Joao P
Manchester, United Kingdom
Level Contributor
9 reviews
4 of 5 bubbles Reviewed 2 days ago NEW

A reasonable flight and service for the money. You are never going to get a premium service for what they charge, so overall 4/5

Europe Economy Manchester - Amsterdam
Helpful?
Thank Craig C
Guildford, United Kingdom
Level Contributor
46 reviews
26 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Easyjet again lived up to my expectations. The flights were on time no delays. The staff were very friendly. Keep up the good work.

Europe Economy London - Venice
Helpful?
Thank Lester370
Cambridge, United Kingdom
Level Contributor
743 reviews
274 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

Easyjet just seem to get worse and worse, gone are the days when we thought they were wonderful and Ryanair were terrible! Easyjet now only allow one carry-on bag (and there's always the risk they will even take that one off you in the queue!) and they take the idea of "no frills" to extremes... but our real issue with...

More 
International Economy London - Jersey

Helpful?
Thank David M
Hartley Wintney, United Kingdom
Level Contributor
94 reviews
42 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

They had us standing on the airbridge for ¾ of an hour in near freezing conditions despite knowing that there was no crew. The should have left us in the departure lounge where there was seating and warmth.

Europe Economy London - Hamburg
Helpful?
Thank RobAiers
See travel tips for airlines
“Make sure you check in online as soon as check in is available.”
 of 5 bubbles debdancing, 22 Feb 2017 | Read review
“I haven't any !!”
 of 5 bubbles crackers1966, 22 Feb 2017 | Read review
“You get what you pay for but it was worth it!”
 of 5 bubbles anansa2017, 19 Feb 2017 | Read review
“Helpful desk staff and the welcome onboard friendly - grat for those who have a flying phobia. Hot beverages and sandwiches a plenty.”
 of 5 bubbles N3688FPsuet, 18 Feb 2017 | Read review
“Gatwick - Special Assistance”
 of 5 bubbles 22chrisrus, 18 Feb 2017 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

550 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (550)
Viewed
View from Window (181)
Viewed
Airport (102)
Viewed
Cabin (36)
Viewed
Food and Drink (8)
Viewed
Seat (10)
Viewed
Onboard Feature (7)
Viewed
Airline Lounge (8)
Viewed
Other (198)