We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

easyJet


19,244 Reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England +44-0330-365-5000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

19,244 Reviews from our TripAdvisor Community

Write a Review

19,244 reviews from our community

Filter reviews by popular destinations:
All reviews London Milan Paris Bristol Manchester Amsterdam Canton of Geneva Edinburgh Venice Naples Nice Barcelona Basel Lisbon
Traveller rating
Cabin
  • (10,568)
  • (0)
  • (0)
  • (0)
Route
  • (8,977)
  • (940)
  • (649)
  • (2)
  • (0)
  • More
Language
  • More
Showing 10,569: English reviews
Warkworth, New Zealand
Level 3 Contributor
13 reviews
7 helpful votes
Reviewed yesterday
NEW

Easyjet misplaced my luggage on BOTH FLIGHTS outbound&inbound !!! Their Customer Service staff at Gatwick were overstretched, stressed and to be honest only modestly competent in resolving baggage issues. Steer clear pf this airline ! No recompensation offered .......no apologies offered .....no explanations provided NEVER AGAIN WORST EXPERIENCE EVER!!!!!

Europe Economy London - Venice
Helpful?
Thank _grass_esposti
Isle of Skye, United Kingdom
Level 4 Contributor
26 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

We had to wait for the arrival of this plane in Edinburgh and Geneva. Waiting at the gate to board with passengers on the incoming flight to disembark for us to board. When we arrived at Geneva my husband suitcase was badly damaged. The damage was due to sheer negligence. My husband emailed Easyjet and sent photos of the damaged...

More 
Europe Economy Edinburgh - Canton of Geneva

Helpful?
Thank Beth097
Paraparaumu, New Zealand
Level 6 Contributor
428 reviews
97 helpful votes
Reviewed yesterday
NEW

I was pleasantly surprised by the experience. Boarding was civilised and on time Staff were ok and friendly

Europe Economy London - Malaga
Helpful?
Thank HKinsey
Hemel Hempstead, United Kingdom
Level 6 Contributor
190 reviews
123 helpful votes
Reviewed yesterday
NEW

We got called to the gate on time and went thru, one of the ladies who checked our details before leaving the terminal was very rude, almost ordering people on what to do. We all got in the bus to reach the plane and had to stand there for nearly 10 minutes, I have bulging disks in my spine and...

More 
Europe Economy Ibiza - London

Helpful?
Thank FloydOnForever
The Hague, The Netherlands
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

Cheap is the best quality of Easyjet. Of all budget airlines they are the best. Wouldn't recommend for any flights over 2 hours.

Europe Economy Amsterdam - Nice
Helpful?
Thank LisaMayDH
Level 6 Contributor
163 reviews
68 helpful votes
Reviewed yesterday
NEW

Overall this is a great service and reasonably priced. What cheesed me off is that the return flight was delayed (this happens) but when we went to board the hand luggage was taken off us and placed in the hold as there was too much hand baggage. How? You can only take one bag of a maximum size so how...

More 
Domestic Economy Newcastle upon Tyne - Belfast

Helpful?
Thank fameboy67
Stevenage, United Kingdom
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed yesterday
NEW

Well what a fiasco. The airline at Luton have decided that now all customers have to check their bags in using the self service machines and then queue again to drop the bag with the staff. despite completing on line check in. The queues was horrendous and it is very time consumming. Why why why? Getting to the airport 2...

More 
Domestic Economy London - Belfast

Helpful?
Thank Jan H
Brighton, United Kingdom
Level 6 Contributor
247 reviews
118 helpful votes
Reviewed yesterday
NEW

We use EasyJet for most of our flights mainly due to good selection of flights available. Staff are always helpful and polite. The Captain on this flight was very entertaining in a professional way and had everyone listening to him concerning safety, weather and other bits of info.

Europe Economy Palma de Mallorca - London
Helpful?
Thank Josie C
Kincardine, United Kingdom
Level 5 Contributor
73 reviews
39 helpful votes
Reviewed yesterday
NEW

This is a regular twice a year flight for us. We very rarely get off on time. We are often delayed which upsets our transfers at the Spanish end. The seating is reasonable with enough leg room for me to stretch out my legs under the seat in front to keep wiggling my toes to keep my circulation going. The...

More 
Europe Economy Edinburgh - Palma de Mallorca

Helpful?
Thank William B
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

Everytime I have been on a flight with Easyjet (which is a lot) my flight is always delayed which leads to further travel problems after my flight. Once, I didn't return home until after 12am and I was supposed to land at 10pm which has repercussions on other people as well.

Europe Economy Manchester - Canton of Geneva
Helpful?
Thank Eryn B
No reviews match your filter preferences. Remove a filter or to read reviews.
See travel tips for airlines
“Do not travel with this airline”
_grass_esposti, 21 Sep 2017 | Read review
“Book well in advance.”
87williamb, 21 Sep 2017 | Read review
“joint BEST budget airline alongside Norwegian airline”
JednSasha, 20 Sep 2017 | Read review
“Buy food and drinks from the airport if you can because they can be cheaper.”
913lukec, 20 Sep 2017 | Read review
“Do not take so many luggage with you. You just have one hand luggage.”
edulanyc, 20 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

1,137 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1137)
Viewed
View from Window (285)
Viewed
Airport (179)
Viewed
Our fleet (21)
Viewed
Seat (16)
Viewed
View from window (30)
Viewed
Airport (16)
Viewed
Cabin (50)
Viewed
Cabin (4)
Viewed
Food and Drink (3)
Viewed
Onboard Feature (12)
Viewed
Seat (10)
Viewed
Food and Drink (12)
Viewed
Airline Lounge (4)
Viewed
Airline Lounge (10)
Viewed
Other (485)