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easyJet


19,285 Reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England +44-0330-365-5000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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19,285 Reviews from our TripAdvisor Community

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19,285 reviews from our community

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Showing 10,591: English reviews
2 reviews
Reviewed yesterday
NEW
via mobile

Flight from Catania to Naples, Italy. We were totally ripped off by EasyJet at the gate, my wife had one small handbag and a regular size backpack as carry on, they insisted that counts as two pieces of carry on, therefore we were charged €60 for the "extra piece". Instead of arguing with fear of missing the flight, we paid......

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Domestic Economy Catania - Naples

Helpful?
Thank ronniepoon
Western Australia, Australia
Level 6 Contributor
594 reviews
217 helpful votes
Reviewed yesterday
NEW

The Terminal for Easyjet in Bordeaux was the worst we have ever been in. No toilets. You could only check in 2 hrs prior to flight and there were not enough seats for passengers waiting. People were sitting on the floor. I cannot understand why Easyjet do not do something about it. How women on their own with small children...

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Europe Economy Bordeaux - London

Helpful?
Thank Maturity
Washington DC, District of Columbia
Level 2 Contributor
7 reviews
4 helpful votes
Reviewed yesterday
NEW

In about every respect, this was a superb experience with easyJet. From ease of booking on the website through to on-time arrival at my destination, everything flowed. Also, notably, food and drinks were reasonably priced (vs some other no-frills carriers). And the flight attendants I felt were excellent. This is a class operation which I will use again!

Europe Economy London - Vienna
Helpful?
Thank Steve K
Dungiven, United Kingdom
Level 2 Contributor
6 reviews
11 helpful votes
Reviewed yesterday
NEW

While returning home after delivering a daughter to University, my wife took a panic attack at the airport, she has only recently became nervous about flying after experiencing no problems for over 30 years. The staff at the departure lounge were very helpful and allowed us to wait in a quiet area and board the plane last. When we boarded...

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Domestic Economy Newcastle upon Tyne - Belfast

Helpful?
Thank kml016
Turkey/Gumbet
Level 4 Contributor
22 reviews
6 helpful votes
Reviewed yesterday
NEW

Speedy boarding is a waste of time and money. The boarding was a free for all. We waited at the gate nice and early and as soon as the staff arrived it was a mad rush to get on the plane and we ended up being right at the back of the queue. So much for them calling speedy boarding...

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Europe Economy Dubrovnik - London

Helpful?
Thank Jadie9
Exeter, United Kingdom
Level 6 Contributor
623 reviews
237 helpful votes
Reviewed yesterday
NEW

No problems whatsoever. Plane had been recently refurbished although that didn't help with bum numbness after three hours.

Europe Economy Bristol - Cephalonia
Helpful?
Thank exeman
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London, United Kingdom
Level 6 Contributor
391 reviews
129 helpful votes
Reviewed yesterday
NEW

Fix seats with no pitch and consistent delays but you are getting very cheap flights. The seats really are uncomfortable if you're tall or heavy.

Europe Economy London - Toulouse
Helpful?
Thank Rocknrollah
Neston, United Kingdom
Level 6 Contributor
310 reviews
107 helpful votes
Reviewed yesterday
NEW

We recently flew Liverpool-Jersey with EasyJet. Not much to say really as being in the air less than an hour, there was only enough time for one pass by the stewards for service and of course no in flight entertainments! Seats were comfortable, staff friendly and leg room was ok for the short hop. No hesitation in recommending the service.

International Economy Liverpool - Jersey
Helpful?
Thank Ian g
Sydney, Australia
Level 5 Contributor
64 reviews
18 helpful votes
Reviewed yesterday
NEW

This was not a great experience. We were held in airport transporter buses on the tarmac for some half hour beyond advertised take-off time: no explanation, not easy for the elderly and young families and certainly not for those who paid extra for "speedy boarding"!! The flight itself was unexceptional and cabin crew were pleasantly efficient.

Europe Economy Paris - Catania
Helpful?
Thank SpoiledForChoice
Brighton, United Kingdom
Level 4 Contributor
34 reviews
10 helpful votes
Reviewed yesterday
NEW
via mobile

The flight it self was good, staff was nice but when I received my luggage it was damaged, no respect for my luggage!

Europe Economy Faro - London
Helpful?
Thank Kim C
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See travel tips for airlines
“Anywhere but Bordeaux but do chose Priority Boarding”
Maturity, 23 Sep 2017 | Read review
“This is a classy and find-tuned air operation, including the easy-to-use website and helpful email reminders.”
stevek893, 23 Sep 2017 | Read review
“Cheap airline”
Jadie9, 23 Sep 2017 | Read review
“Why pay for "speedy boarding"?”
SpoiledForChoice, 23 Sep 2017 | Read review
“Take minimal baggage, buy water and snacks for the flight, pay for extra legroom if you are taller than 6 feet.”
Mburtt, 22 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
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