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easyJet


36,044 reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England 011 44 330 365 5000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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36,044 Reviews from our TripAdvisor Community

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36,044 reviews from our community

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Showing 20,723: English reviews
Madrid, Spain
Level 5 Contributor
73 reviews
36 helpful votes
Reviewed today
NEW

Extremely rude ground staff. Really amazing...At boarding gate, a young easyJet staff lady on flight EZY2204, 24/097218 from Madrid to Luton removed any possible remaining hint of travel excitment, positive feelings or optimism that anyone could have on the boarding cue. The company´s policy of forcing to move hand luggage on to the hold on the last half the passangers...

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Europe Economy Madrid - London

Helpful?
Thank BPGaldos
Warrington Cheshire
Level 6 Contributor
170 reviews
102 helpful votes
Reviewed today
NEW

Flew back to UK on 20th September following outbound flight on another airline from Manchester. Chose this flight solely on price and the date that we needed to be home. The aircraft was slightly late arriving but no significant wait to board. I was in the middle seat of 3, husband in the window seat. I had a rather large...

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Europe Economy Zakynthos - Liverpool

Helpful?
Thank holifan2
Melbourne, Australia
Level 6 Contributor
136 reviews
25 helpful votes
Reviewed today
NEW
via mobile

Easyjet staff did not explain why the plane was late. It ran about an hour late. After take off the Captain apologised and did give a reasonable explanation which was appreciated. Waiting at the terminal with no information could lead to misunderstandings. Best if they made an announcement. Cabin crew pleasant and efficient with this short flight.

Domestic Economy Belfast - Bristol
Helpful?
Thank TheTraveller659
Melbourne, Australia
Level 6 Contributor
136 reviews
25 helpful votes
Reviewed today
NEW
via mobile

A disturbed air flow caused sharp drop in plane but staff handled ot well with good reassuring humour. Easyjet flight crew are very comptetent.

Domestic Economy London - Belfast
Helpful?
Thank TheTraveller659
Melbourne, Australia
Level 6 Contributor
136 reviews
25 helpful votes
Reviewed today
NEW
via mobile

Very convenient flight ftom Aix en provence. Departs from Terminal 2. Seemed to be a smooth connection. Crew very pleasant.

Europe Economy Marseille - London
Helpful?
Thank TheTraveller659
ringmer
Level 4 Contributor
45 reviews
22 helpful votes
Reviewed today
NEW

Booking is straight forward. Once booked you check in on line and print your boarding passes for the outbound and return flights. At Gatwick put your case on a conveyor follow the instructions on the machine and off you go to security. The boarding process and the flight are well managed by friendly staff. This is a low cost airline...

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Europe Economy London - Kalamata

Helpful?
Thank phil D
Budapest, Hungary
Level 1 Contributor
3 reviews
Reviewed today
NEW
via mobile

Why Wizzair FORCES customers to print the boarding pass as the pdf/email with scannable tag works even in customs and security check? This is just to rip off and annoy the passengers.

Europe Economy London - Budapest
Helpful?
Thank juggernatut2015
Bristol, United Kingdom
Level 6 Contributor
467 reviews
180 helpful votes
Reviewed today
NEW

Have said before that I cannot understand how a company can get it so wrong so often. Now I know! Silly me thought it was run by a group of airline experienced people but have discovered that, in fact, it is run by Fred Karno and His Army (for those of you too young to know who he is, look...

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Domestic Economy Bristol - Belfast

Helpful?
Thank Terence K
Liverpool, United Kingdom
Level 3 Contributor
12 reviews
9 helpful votes
Reviewed today
NEW
via mobile

Great prices Rude Staff Flight attendant was apparently doing a double journey Ireland then Alicante , 4 hours plus is not except able to be Rude and then think it was okay to demand customers traveling to take their children’s hand luggage to the front obviously parents needing childrens stuff , and huffed and puffed the whole flight over everything....

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Europe Economy Liverpool - Alicante

Helpful?
Thank Andrea M
Bathgate, United Kingdom
Level 3 Contributor
17 reviews
6 helpful votes
Reviewed today
NEW
via mobile

My wife and I have just arrived back from Prague. Both flights were very good with good snacks and hot food and friendly staff. It’s perfect for short flights. We had no trouble and would recommend it.

Europe Economy Edinburgh - Prague
Helpful?
Thank Scotlad6
See travel tips for airlines
“a lobotomy?”
BPGaldos, 24 Sep 2018 | Read review
“Accept that you will never take off on time on this route”
271terencek, 24 Sep 2018 | Read review
“Easyjet has just taken a step backwards - towards Ryanair - in terms of customer service.”
MervynLogan, 24 Sep 2018 | Read review
“always treat staff with respect, they do a good job”
mariacK7140ZE, 24 Sep 2018 | Read review
“COnvenient for Gatwick although from the airport at Prague you need to catch a bus 119 to the Metro”
davidcookson2016, 24 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
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