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El Al Israel Airlines


2,682 reviews
Headquarters: PO Box 41 Ben-Gurion Airport, Lod 70100 Israel 011 972 3-977-1111 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,682 Reviews from our TripAdvisor Community

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2,682 reviews from our community

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Showing 1,521: English reviews
mississauga
Level 3 Contributor
18 reviews
9 helpful votes
Reviewed yesterday
NEW

Great on board sevice ... 12 hours flight, very comfortable..in an organised group tour of 36 people...up by 6am out by 8 am after a great breakfast at the Ramada Inn in Jerusalem....returning back for supper at 6pm. Visiting Beatlehem, Chrch of the Resurection, Dead sea, Jesus empty tomb, Hezekiah's tunnel and more over an 11 days. Very comfortable air...

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International Economy Toronto - Tel Aviv

Helpful?
Thank sal_vation6
tel aviv
Level 5 Contributor
56 reviews
37 helpful votes
Reviewed yesterday
NEW

This flight took place at 20.09.18, a day after an El Al's flight from Barcelona to Tel Aviv, had been postponed for 15 hours, with no real reason. My spouse, my daughter and me payed extra for seats 26 A,B,C. In front of my seat 26A, where the legs supposed to be placed, there was provisionally installed a huge box...

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International Economy Barcelona - Tel Aviv

Helpful?
Thank nachum f
Nottinghamshire, United Kingdom
Level 3 Contributor
13 reviews
5 helpful votes
Reviewed 4 days ago
NEW

Flights were on time, cabin bags weight limits were flexible (within reason), friendly helpful crew both on the ground and on flight. Ticket price included a 23 kilo bag to go in the hold. Meals on the flight were fab!

International Economy London - Tel Aviv
Helpful?
Thank Kalampoki
Johannesburg, South Africa
2 reviews
1 helpful vote
Reviewed 5 days ago
NEW

Everything was fine, except for the entertainment, which was non-existent. The planes are so old, the seats still have ashtrays... and they don't have entertainment systems - forcing passengers to watch the entertainment on their phones - not a good experience.

International Economy Johannesburg - Tel Aviv
Helpful?
1 Thank julievirtualeditor
Level 3 Contributor
16 reviews
5 helpful votes
Reviewed 5 days ago
NEW
via mobile

Tlv to cdg..old 777-200 in bad shape as always happen in el al old wide body jets..many peronal screen doesnt work and even if it work its not digital and not touch screem Seat is ok,leg room is poor like rynair..service ok breakfast was poor as well ussually el al food is ok, now breakfast was poor.. flight was smoot...

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International Economy Tel Aviv - Paris

Helpful?
Thank Oded E
Level 3 Contributor
7 reviews
4 helpful votes
Reviewed 6 days ago
NEW

The flight is very good and so pleasant, The stewarts and the hotess are so serviable and always with smile. You get all information aboard the flight. food and brevage service is very good, and always available with smile. the food is tasty - (asian vegetarian) i recommend to use the Mobile application that is very friendly. the security checks...

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International Economy Tel Aviv - Canton of Geneva

Helpful?
Thank eyal b
Ra'anana, Israel
Level 6 Contributor
155 reviews
42 helpful votes
Reviewed 6 days ago
NEW

the sitting is so tight, the entertainment range is limited , food is less than average. I do like them because of security buy they have to update their seats and the while attitude!

International Economy Tel Aviv - Hong Kong
Helpful?
Thank Elvira V
Tel Aviv, Israel
Level 3 Contributor
19 reviews
7 helpful votes
Reviewed 6 days ago
NEW

We choose El Al because of their attention to security, convenient arrival/departure time, arrival to Heathrow airport and competitive price (compared with British or another flight arriving to Heathrow). The plane isn't new, but clean with comfortable seats and decent legroom. The kid menu was very good, the regular meal is average (on the good side). The cabin crew members...

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International Economy Tel Aviv - London

Helpful?
Thank Zlatkin I
Haifa District, Israel
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 6 days ago
NEW

2 hrs boarding delayed, than 1 hr sitting in the airplane because there is no open track for us in the european sky

International Economy Budapest - Tel Aviv
Helpful?
Thank zvika12
Level 4 Contributor
23 reviews
6 helpful votes
Reviewed 6 days ago
NEW
via mobile

We were 3 adults and 1 child and They separated our sitting all over the plan . When we arrived to the air plane they siding left us any choice and forced us to check in our hand luggages, while others used all the cabin space and brought their hand luggage’s, hats cases and even kitchen electrical machines which they...

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International Economy Tel Aviv - London

Helpful?
Thank dummy d
See travel tips for airlines
“We were notified of he change of the return time and flight (minor) no inconvenience”
sal_vation6, 24 Sep 2018 | Read review
“skip this lousy company”
nachummordechaif, 24 Sep 2018 | Read review
“Check in 3 hours before your flight.”
Kalampoki, 21 Sep 2018 | Read review
“Bring a large-screen device and earpieces with you.”
julievirtualeditor, 20 Sep 2018 | Read review
“use El-AL mobile app. perform check-in at home. check if the period that you flight, and come before to relax with coffee!”
870eyalb, 19 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About El Al Israel Airlines
El Al Israel Airlines (LY), commonly known as El Al, is Israel's flag carrier. The airline, which is headquartered and has a hub at Ben Gurion Airport (TLV) operates non-stop flights to 45 domestic and international destinations in Europe, Asia, Africa and North America. The airline does not operate on the Jewish Sabbath and Jewish religious holidays. El Al's fleet of aircraft includes three-cabin configurations (First Class, Business Class and Economy Class), two-cabin configurations (First Class and Economy Class, or Business Class and Economy Class) and single-cabin configurations (Economy Class only). The airline operates six King David Lounges for passengers flying in premium classes.
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