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El Al Israel Airlines


3,012 reviews
Headquarters: PO Box 41 Ben-Gurion Airport, Lod 70100 Israel 011 972 3-977-1111 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,012 Reviews from our TripAdvisor Community

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3,012 reviews from our community

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Showing 1,687: English reviews
Silver Spring, Maryland
Level 3 Contributor
9 reviews
3 helpful votes
Reviewed yesterday
NEW

We take El Al every time we travel non-stop to Israel. Best security, very friendly check in, It really pays to research prices from various services and El Al itself. Prices are seasonal and according to holiday numbers but sometimes there are really good rates and offers. The trip is very nice, great choice of meals and food allergies are...

Date of travel: October 2018
More 
International Economy New York City - Tel Aviv

Helpful?
Thank Munchkin613
Weston-super-Mare, United Kingdom
Level 3 Contributor
17 reviews
5 helpful votes
Reviewed yesterday
NEW

Fabulous flight. Attendants were extremely helpful as I had hurt my back 2 weeks prior to flying. Although it took ages at customs in Ben Gurion airport for our return flight, when you think of the latest terror attacks, it is far better to be safe than sorry.

Date of travel: May 2018
International Economy London - Tel Aviv
Helpful?
Thank hjtwsm
Rosh Haayin, Israel
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed yesterday
NEW

on the way back from Mumbai to Tel Aviv flight 072 we sat in economy - the space between chairs very small!! once the chair in front of us leaned back we had hardly 30 cm to the screen that was fixed and could not move toward us.

Date of travel: December 2018
International Business Class Tel Aviv - Mumbai
Helpful?
Thank batoach
Netanya, Israel
Level 3 Contributor
15 reviews
Reviewed yesterday
NEW
via mobile

I usually fly with El Al. I like most the friendly atmosphere and the security arrangements. It has also some shortcomings but to me it feels right. I like the food and the friendly staff (most of the time).

Date of travel: December 2018
International Economy Tel Aviv - London
Helpful?
Thank natush1
Bentleigh, Australia
Level 3 Contributor
17 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

When we landed in Tel Aviv after 10.5 hours of flight everyone clapped. I thought it was weird until my isle mate told me it was a relief that this old and dated airplane actually managed to fly us safely. The aircraft is one of the oldest I've seen, if not the oldest on transatlantic flights. It's crowded, the entertainment...

Date of travel: December 2018
More 
International Economy Bangkok - Tel Aviv

Helpful?
Thank Lilach P
Pardes Hanna Karkur, Israel
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 2 days ago
NEW

The flight attendant were polite and friendly, and did more than they were expected In order to meet my needs, attentive and responsive.

Date of travel: December 2018
International Business Class Tel Aviv - Moscow
Helpful?
Thank Rosengarten R
Tel Aviv, Israel
Level 4 Contributor
36 reviews
13 helpful votes
Reviewed 2 days ago
NEW

Flight was a 5 hrs long trip on very uncomfortable chairs, poorly air conditioned so air got stuffy very quickly and VERY hot. Requests to turn up the AC did not help. Though plane was a fairly new 737-900 and rather clean with partial free WiFi the air was difficult to stand. Similar flight the way back was delayed considerably...

Date of travel: December 2018
More 
International Economy Tel Aviv - Madrid

Helpful?
Thank AviaHer
Israel
Level 3 Contributor
20 reviews
3 helpful votes
Reviewed 2 days ago
NEW

all included and no extra strange payment in the last moment. the plane is commode, clean. the service is very friendly.

Date of travel: September 2018
International Economy Tel Aviv - Moscow
Helpful?
Thank Jerkoh
Tel Aviv, Israel
Level 5 Contributor
95 reviews
39 helpful votes
Reviewed 2 days ago
NEW
via mobile

The new Dreamliner was amazing! EL AL service was excellent and we enjoyed our flight and had a good sleep in economy.

Date of travel: September 2018
International Economy Tel Aviv - Hong Kong
Helpful?
Thank ESTHER F
Haifa, Israel
Level 4 Contributor
32 reviews
7 helpful votes
Reviewed 2 days ago
NEW
via mobile

the flight left on time,,,the service was satisfying, the meal received entirely regular,,,the commodity very average, no abundant leg space....and not adequate restrooms for the number of passengers,,,always a queue,,all along the flight...

Date of travel: October 2018
International Economy Tel Aviv - Venice
Helpful?
Thank alberthazan45
See travel tips for airlines
“bring lots of diversion stuff for toddlers and kids.”
Munchkin613, 18 Dec 2018 | Read review
“Bring a lot of water”
AviaHer, 17 Dec 2018 | Read review
“Avoid. Try other airlines on the same route.”
SharonY10, 17 Dec 2018 | Read review
“Go non-stop.”
lawrence810, 17 Dec 2018 | Read review
“Use any plane but the Dreamliner. The flight back to JFK was much better than the one going to Israel”
418howards, 17 Dec 2018 | Read review
Show next 5 travel tips 5 of 10
About El Al Israel Airlines
El Al Israel Airlines (LY), commonly known as El Al, is Israel's flag carrier. The airline, which is headquartered and has a hub at Ben Gurion Airport (TLV) operates non-stop flights to 45 domestic and international destinations in Europe, Asia, Africa and North America. The airline does not operate on the Jewish Sabbath and Jewish religious holidays. El Al's fleet of aircraft includes three-cabin configurations (First Class, Business Class and Economy Class), two-cabin configurations (First Class and Economy Class, or Business Class and Economy Class) and single-cabin configurations (Economy Class only). The airline operates six King David Lounges for passengers flying in premium classes.
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