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Emirates


4.5 of 5 bubbles
11,129 Reviews
Headquarters: PO Box 686, Dubai United Arab Emirates +971-600-555555 Website
Rating summary
  • 4 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4.5 of 5 bubbles
    Check-in and Boarding
  • 4.5 of 5 bubbles
    Food and Beverage
    4.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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11,129 Reviews from our TripAdvisor Community

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11,129 reviews from our community

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Showing 6,762: English reviews
Hemel Hempstead, United Kingdom
Level Contributor
28 reviews
17 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The flight to Bangkok was via Dubai and really both flights could not have been better. The day started by my wife & I being picked up at our home by Emirates complimentary chaffeur driven car & taken to Gatwick where we enjoyed a few hours in the Emirates Lounge. The food in the lounge was very good & a...

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International Business Class London - Bangkok

Helpful?
Thank HemelGooner
UK, Mauritius
Level Contributor
79 reviews
459 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

We usually travel business or first on the A380 but this time went back to the 777 ER. Flew MAN-DXB and DXB-MRU. Not a bad experience on the whole - cabin crew nice, meals OK. We were delayed 2.5 hrs due to the incoming flight being delayed in Dubai by fog. Negatives re the 777: The engine noise is horrendous....

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International Business Class Manchester - Mahebourg

Helpful?
Thank bronia
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Level Contributor
7 reviews
3 of 5 bubbles Reviewed yesterday NEW

More on this saga. I finally got hold of dnata staff, the office is only open during certain hours. They emailed me the form to fill in. I got someone to print it out and filled it in adding all my receipts for things I had to buy in that week to live mostly medication. So it is now waiting...

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International Economy London - Adelaide

Helpful?
Thank B E
Wellington, New Zealand
Level Contributor
71 reviews
34 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Emirates has always been my airline of choice but having flown on 4 trips over the past week (with two more to come) I have found that they are not as good as they once were predominantly because of penny pinching that can't save them much money but affects the customer experience. There are other airlines flying within the region...

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International Economy Auckland - Dubai

Helpful?
Thank Paullaw
Darlington, United Kingdom
Level Contributor
82 reviews
30 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

The two flight segments proceeded without issue. Although each segment was around 7 hours, the ICE system gives plenty of options to keep you entertaines with a good selection of films and box sets. The food was good and service relaxed, but efficient

International Economy Newcastle upon Tyne - Shanghai
Helpful?
Thank David W
Stockport, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

We took the children to Dubai for the half term and this is an amazing airline. We love the way they serve our little ones ,the whole flying journey was very enjoyable .

International Economy Manchester - Dubai
Helpful?
Thank mbrh2016
Level Contributor
15 reviews
3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

comfortable airplane with trained staff and best service specially for kids because of great entertainments during the trip.

Middle East Economy Tehran - Dubai
Helpful?
Thank Setareh N
Edinburgh, United Kingdom
Level Contributor
45 reviews
26 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Well, once again time for that long tedious airplane ride to a beautiful holiday location. In this case it wasn't a holiday but a retirement to somewhere hot. So, who better to travel with that Emirates, they are just far better than anything else I have travelled on recently. Qatar, close but not just as good as Emirates. They are...

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International Economy Glasgow - Bangkok

Helpful?
Thank StanM3
Harare, Zimbabwe
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

I liked how these guys are visible on almost all airports , its so easy to locate them for help, they basically saturate all areas and you have to work very hard not to see them. Their in flight services is spot on, Good food and excellent entertainment. I watched my EPL soccer matches which I couldn't in some airlines....

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International Economy Angeles City - Harare

Helpful?
Thank wbhaku
Lagos, Nigeria
Level Contributor
15 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

This was a non-stop flight to Dubai from Lagos. Amazing customer service, very new and clean plane - best I have boarded so far. I was very pleased and happy to be on this flight. it was worth the money and exceeded expectation

International Economy Lagos - Dubai
Helpful?
Thank Delia_Kuye
See travel tips for airlines
“Upstairs at the back with easy access to the bar.”
 of 5 bubbles HemelGooner, 9 Dec 2016 | Read review
“Get a print claim form the moment you know your baggage is missing from dnata based at every airport.”
 of 5 bubbles 663be, 9 Dec 2016 | Read review
“Business class if you can afford it is superb. Economy not much different from other airlines”
 of 5 bubbles Paullaw, 9 Dec 2016 | Read review
“relaxing flight !”
 of 5 bubbles 376setarehn, 8 Dec 2016 | Read review
“They treat all their customers like kings but they wont compromise on luggage!”
 of 5 bubbles wbhaku, 8 Dec 2016 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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