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Emirates


4.5 of 5 stars
7,576 Reviews
Headquarters: PO Box 686, Dubai United Arab Emirates +971-600-555555 Website

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Visitor rating
  • 5021
    Excellent
  • 1724
    Very good
  • 480
    Average
  • 189
    Poor
  • 162
    Terrible
great on-board service and shower available!

Definitely one of the top airlines offering 1st class service, maybe just behind singapore airlines... read more

4 of 5 starsReviewed yesterday
ClubGGG
,
Melbourne, Australia
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4.5 of 5 stars
    Check-in and Boarding
  • 4.5 of 5 stars
    Food and Beverage
    4.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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7,576 Reviews from our TripAdvisor Community

Write a Review

7,576 reviews from our community

Date | Rating
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English first
Melbourne, Australia
Level Contributor
558 reviews
165 helpful votes
4 of 5 stars Reviewed yesterday NEW

Definitely one of the top airlines offering 1st class service, maybe just behind singapore airlines and Air France. the staff is well trained, polite and efficient. Drinks are at the top: choice between 2 Dom Perignon, and food was ok. The suite is comfortable with various amenities but the seat is somehow awkward to recline. Great to have the shower...

More 
International First Class Dubai - Paris

Helpful?
Thank ClubGGG
Sheffield, United Kingdom
Level Contributor
8 reviews
1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

I travelled from manchester to Islamabad in 2014 with my wife and kids.the flight was very comfortable. in cabin crew were very helpful with my young children. I would highly recommend Emirates to anyone who wants to travel in class and comfortably.

International Economy Manchester - Islamabad
Helpful?
Thank Shahid B
Saarbrucken, Germany
Level Contributor
24 reviews
4 of 5 stars Reviewed yesterday NEW

I was very very content. Nice service staff. Best comfort. Very good food and beverage. Entertainement was also excellent. I would recommend this airline every international passengers. Everytime I would book again!

International Economy Frankfurt - Denpasar
Helpful?
Thank jueprivat
Level Contributor
3 reviews
2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good points first - 1. Airbus 380 is superb aircraft with comfy seats and best LCD screen in front of you. 2. Take off and Landing is much better than other aircraft 3. Food is good - can better if they ask passenger what they like during online check in so that they will not run of the things people...

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International Economy London - Dhaka City

Helpful?
Thank Abdullah Z
Newcastle upon Tyne
Level Contributor
51 reviews
72 helpful votes
5 of 5 stars Reviewed yesterday NEW

I recently had to cancel a flight with Emirates; the staff were courteous and helpful. They went that extra mile to make my refund a smooth transaction Thank you so much for all your help

International Economy Newcastle upon Tyne - Kochi (Cochin)
Helpful?
Thank Jeanie1956
Glasgow, United Kingdom
Level Contributor
5 reviews
1 helpful vote
5 of 5 stars Reviewed yesterday NEW

All in all a great experience. Friendly and attentive staff who looked as though they really did care. For economy class, the seating, food and entertainment was far superior to other airlines. You never felt like an EasyJet/Ryanair rip-off was in the offing.

International Economy Glasgow - Hong Kong
Helpful?
Thank Peter S
Level Contributor
10 reviews
3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Flying with Emirates is like flying in your sofa. The seats are very comfortable, the entertaiment system is super and I can't say anything bad about the service. First they came with a hot towel for everyone, which was nice to refresh yourself. They handed out the menu so you could choose what main course you would like and they...

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International Economy Amsterdam - Mahebourg

Helpful?
Thank SamMaesschalck
Wellingborough, United Kingdom
Level Contributor
32 reviews
10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Long flights but very comfortable on the A380. Emirates staff at both airports and flight attendants were friendly, polite and very efficient. Food on all flights was very good, plenty of water and soft drinks available (& alcohol if wanted). Plenty of movies & other entertainment to choose from. Cost of flights extremely reasonable & competitive. Have flown with them...

More 
International Economy London - Brisbane

Helpful?
Thank missyblue64
King's Lynn, United Kingdom
Level Contributor
72 reviews
38 helpful votes
5 of 5 stars Reviewed yesterday NEW

Couldn't fault the flight or the attention given. We were only economy but that was far superior to other flights that we've been on. Food was excellent drinks were brought round and if you did need another drink that was no problem.

International Economy London - Dubai
Helpful?
Thank Sarah1964_11
Manama, Bahrain
Level Contributor
35 reviews
21 helpful votes
4 of 5 stars Reviewed yesterday NEW

I wrote a not-so-good review of Emirates' inability to keep passengers informed of serious delays on a previous trip to the UK. Emirates has now redressed the balance on my two subsequent flights, which combined great onboard service, IFE and meals with punctual departures, prompt baggage and a rapid escape from the airport after the flight. Credit where it's due,...

More 
International Economy London - Bahrain

Helpful?
Thank AbuuJames
See travel tips for airlines
“Make sure you chose Airbus 380 from London.”
 of 5 stars 608abdullahz, 23 Aug 2016 | Read review
“If you need to change a flight or cancel, be polite and calm and they will assist you as best they can”
 of 5 stars Jeanie1956, 23 Aug 2016 | Read review
“Aisle seats allow better boarding and use of other facilities on a crowded A380!”
 of 5 stars AbuuJames, 23 Aug 2016 | Read review
“Try the A 380, they have lots of them and chances are high to get a trip on one of them.”
 of 5 stars LEM3428, 23 Aug 2016 | Read review
“Planes are usually quite late. Be prepared to run on Dubai airport.”
 of 5 stars selbst, 23 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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