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Emirates


4.5 of 5 stars
8,463 Reviews
Headquarters: PO Box 686, Dubai United Arab Emirates +971-600-555555 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 5572
    Excellent
  • 1913
    Very good
  • 539
    Average
  • 232
    Poor
  • 207
    Terrible
Exceptional Airline

Not my first experience with Emirates and definitely not my last. What is cool was that I had an... read more

5 of 5 starsReviewed 2 days ago
hoosainnarker
,
Cape Town Central, South Africa
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4.5 of 5 stars
    Check-in and Boarding
  • 4.5 of 5 stars
    Food and Beverage
    4.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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8,463 Reviews from our TripAdvisor Community

Write a Review

8,463 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Cape Town Central, South Africa
Level Contributor
200 reviews
73 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Not my first experience with Emirates and definitely not my last. What is cool was that I had an option of taking the Skywards miles or SAA Voyager and trying to accrue as much miles on the Star Alliance network, I switched to Voyager by calling their call centre in South Africa. Emirates is exceptional and was it not for...

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International Economy Cape Town Central - Dubai

Helpful?
Thank hoosainnarker
Prague, Czech Republic
Level Contributor
129 reviews
90 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I don´t think anybody can be disappointed by Emirates. The planes are clean and modern, food and drinks excellent, personnel kind and professional. The only minus is the endless transfer from departure hall to the plane at Dubai airport in a freezing cold bus :-(

International Business Class Prague - Kuala Lumpur
Helpful?
Thank Boris2001
Hullbridge, United Kingdom
Level Contributor
53 reviews
35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A very good service with very welcoming crew. The only down side, hence the four stars and not five was one of the suitcases arriving at Singapore Badly damaged and none of the Emirates staff at Changi Airport were intrested.

International Economy Manchester - Singapore
Helpful?
Thank wooy
Warsaw, Poland
Level Contributor
79 reviews
34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family and I have now flown with Emirates for a second time. The first to South Africa and now to Sri Lanka. We found that the legroom is very good and even when person in front reclines, it does not squeeze the space. The food is excellent and service really kind and generous. All flights have been on time,...

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International Economy Warsaw - Colombo

Helpful?
Thank PaulG82
Alexandria Governorate, Egypt
Level Contributor
28 reviews
8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

An excellent airline, i frequently fly that route on my way to work and i can't count ho many times the service was great that anted to personally thank the aircrew, a world class cuisine and nice seats. keep it up you have one more loyal customer now.

International Business Class Dubai - Luanda
Helpful?
Thank Mohamed K
Cape Town, Western Cape, South Africa
Level Contributor
25 reviews
3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Definitely the airline to travel with. Attentive staff, meals were good especially considering it's airline food. Good leg room and comfortable seats.

International Economy Cape Town Central - Glasgow
Helpful?
Thank Shirley L
Bangkok, Thailand
Level Contributor
1,198 reviews
723 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is an Airbus A380-800. Was taking this flight in conjunction with an original flight from BKK-DXB. Arriving at approximately 5:00 am the security lines at transfer were enormous, but moved surprisingly fast. Our flight left on time, and our flight crew was efficient and courteous. One meal service with a choice to satisfy most. The menu ahead of time...

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International Economy Dubai - Vienna

Helpful?
Thank bob2bkk
Bangkok, Thailand
Level Contributor
1,198 reviews
723 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The aircraft is an Airbus A380-800. I tracked this flight for an entire month prior to leaving and it left late every morning from as little as 10-15 minutes, which is certainly acceptable to as much as 2 hours. When checking in, we were told there would be an early boarding. Down at the gate, we noticed military personnel and...

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International Economy Bangkok - Dubai

Helpful?
Thank bob2bkk
Makati, Philippines
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

My second time to fly with Emirates and service keeps on improving on a higher level. Good selection of food ,in-flight entertainment and huge TV screen. Crew are very professional, friendly, accommodating. Nice amenities inside the air craft and spacious seat.

International Economy Manila - Rome
Helpful?
Thank Marlon S
Abidjan, Cote d'Ivoire
Level Contributor
59 reviews
47 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I've been flying with emirates for more than 10 years now and its quality keeps on degrading from best to worse and I hope it won't reach the worst level. The service and the food...it's not improving. The earning of mileage...getting worse. The check-in counter in Abidjan probably not aware of the Skywards system. I don't get the privilege of...

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International Economy Abidjan - New York City

Helpful?
Thank therisious
See travel tips for airlines
“In economy, I prefer the forward areas, quieter, smaller”
 of 5 stars PaulG82, 22 Sep 2016 | Read review
“choose the desired dish online before the flight”
 of 5 stars 64mohamedk, 22 Sep 2016 | Read review
“Be patient with the boarding process. They do not board back to front. This causes chaos in the cabin. This needs improvement.”
 of 5 stars bob2bkk, 22 Sep 2016 | Read review
“Call in for last minute upgrades to try to get a deal!”
 of 5 stars VivianC278, 20 Sep 2016 | Read review
“Upstairs front side seats are in 2's, centre are 4's”
 of 5 stars 109ChrisN, 20 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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