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Emirates


40,235 reviews
Headquarters: PO Box 686, Dubai United Arab Emirates 011 971 600 555555 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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40,235 Reviews from our TripAdvisor Community

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40,235 reviews from our community

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Showing 25,512: English reviews
Ambilly, France
Level 6 Contributor
253 reviews
84 helpful votes
Reviewed yesterday
NEW

if the minimum expected are still there (food, in flight entertainment), there is a change one can easily feel in the level of service. Emirates has become now industrial and deal with such a big quantity of travelers that what was supposed to happen happened: the crew working in Economy dont give much a fuss anymore of the way they...

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International Economy Dubai - Canton of Geneva

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Thank franck a
Sydney, Australia
Level 3 Contributor
17 reviews
27 helpful votes
Reviewed yesterday
NEW
via mobile

i was dreading the 14.5hr flight but i was very pleasantly surprised at the fact how time passed and how great the Emirates airline is! The service is of a high standard and the meals are very good and tasty. On the first leg of my trip i opted for one of the dietary options and it was surprisingly good....

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International Economy Sydney - Dubai

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Thank ellissa2018
Durban, South Africa
Level 6 Contributor
454 reviews
105 helpful votes
Reviewed yesterday
NEW
via mobile

Airplane was not completely full .Pleasant flight which was pretty smooth with good landing Meal provided was good . Staff were helpful and being in a bigger plane there was a bit more leg room A good experience

International Economy Dubai - Rome
Helpful?
Thank BARRYBE
Durban, South Africa
Level 6 Contributor
454 reviews
105 helpful votes
Reviewed yesterday
NEW
via mobile

Plane took off on time and we had a smooth landing.Staff were friendly and helpful The evening meal provided was very tasty. Early the next morning we were provided with an egg roll which was fresh and pleasant .Landed on time with the flight a bit bumpy over Central Africa but fortunately only fo a short while Airplane was full

International Economy Durban - Dubai
Helpful?
Thank BARRYBE
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
39 reviews
18 helpful votes
Reviewed yesterday
NEW

an excelent flight to Bangkok via Dubai, Both good comfortable flights ,but economy passengers must be aware that especialy flying from Newcastle your cabin carryon case is weighed and must not exceed 7 kilos or you have to take something out to achive the correct weight,This can be difficult if you have already put your main luggage through . I...

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International Economy Newcastle upon Tyne - Bangkok

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Thank david g
Nottingham England
Level 4 Contributor
40 reviews
46 helpful votes
Reviewed yesterday
NEW

Lived up to the great reputation I had heard so often about. My out bound journey had been a the complete opposıte. 14 hours with a miserable cabin crew was not pleasant. SO glad I have seen that this was not normal for the airline.

International Economy Melbourne - Istanbul
Helpful?
Thank Andrew C
Randwick, Australia
Level 5 Contributor
47 reviews
19 helpful votes
Reviewed yesterday
NEW
via mobile

I hadn’t flown with Emirates before, but had heard good things about them. I was a little concerned when the flight from Sydney took off 90 minutes late, but I figured they would have transfers etc sorted. The flight from Sydney to Dubai was smooth and comfortable and the service was good. Due to the 90 minute delay I literally...

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International Economy Sydney - Rome

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Thank Janine R
Hong Kong, China
Level 3 Contributor
11 reviews
6 helpful votes
Reviewed yesterday
NEW

The seating is spacious than most airline from Hong Kong, The entertainment on plane is varieties, many choices of movies; offer free wifi on plane (for limited time); but food was not as expected, the sandwiches / croissant was very cold, but the mango juices was yummy. Flight attendances were nice.

International Economy Hong Kong - Madrid
Helpful?
Thank PuiPuiNY
Level 4 Contributor
46 reviews
21 helpful votes
Reviewed yesterday
NEW

The title tells you everything, if you have attended a conference and did not have the clothes to attend because the bags came 24 hours later. The economy class flight to Europe from Asian continent is bad enough. But then that is the standard fare that you get from any airline. However what irks any passenger is the chaos at...

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International Economy Colombo - Zagreb

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Thank Ranil A
Exmouth, United Kingdom
Level 6 Contributor
197 reviews
99 helpful votes
Reviewed yesterday
NEW

We’ve flown with emirates, economy class for some years now. Sadly with the larger airframe the standard of in flight service has slowly declined. The food has declined even more. The food service is no longer a pleasant anticipation, more hope that you can find it edible. In flight drinks service is also slower, probably because of the number of...

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International Economy London - Dubai

Helpful?
Thank Martin S
See travel tips for airlines
“if you dont travel Business expect low service”
382francka, 20 Sep 2018 | Read review
“be friendly towards the cabin crew, they get much abuse from some passengers.”
Drewinottm, 20 Sep 2018 | Read review
“midnight from HKG to Dubai, less people and fast to transfer”
PuiPuiNY, 20 Sep 2018 | Read review
“Better to use the Airline from or to any other Country but Nigeria”
olivebranche, 20 Sep 2018 | Read review
“On the second flight we changed our watches to Australian time and adjusted our sleeping to Australia. We did not suffer any jet lag.”
Z8791CFpaulh, 20 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Emirates
United Arab Emirates-based Emirates (EK) is the largest airline in the Middle East and one of the country's two flag carriers. The airline operates non-stop flights to more than 140 destinations in 78 countries from its hub at the Dubai International Airport (DXB). It is one of just a few airlines that flies to six continents. The airline's fleet of aircraft consists primarily of three-class cabin configurations (First Class, Business Class and Economy Class) as well as some two-class aircraft (Business Class and Economy Class). Within its First Class cabin, there are several types of seating, including suites, flat beds and sleeper seats. Emirates operates 33 Emirates Lounges for First Class passengers, Business Class passengers and Skyward Gold members.
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