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EVA Air


4.5 of 5 stars
607 Reviews
Headquarters: 376 Hsin-Nan Rd. Sec. 1, Taoyuan 33801 Taiwan +886-2-2501-1999 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 295
    Excellent
  • 228
    Very good
  • 53
    Average
  • 20
    Poor
  • 11
    Terrible
Well taken care of...

I had a comfortable trip with good legroom, water offered throughout, tidy washroom and good soap... read more

5 of 5 starsReviewed 6 days ago
irishgal161
,
Vernon, Canada
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4.5 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    4 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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607 Reviews from our TripAdvisor Community

Write a Review

607 reviews from our community

Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Slovak first
  • Spanish first
  • Thai first
  • Any
English first
Vernon, Canada
Level Contributor
20 reviews
18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had a comfortable trip with good legroom, water offered throughout, tidy washroom and good soap supplies. The meals were good, movie selection varied and the attendants were pleasant and cheerful. The gate waiting areas had some water and newspapers which was nice. Overall....good price, good magazine inflight and modern airplane. I would recommend. (sound system for pilot comments did...

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International Economy Vancouver - Cebu Island

Helpful?
Thank irishgal161
Newport, Washington
Level Contributor
46 reviews
28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Flying in the premium economy, or economy elite, is definitely worth the 40 or 50% extra, for the bigger seats and good service. Not as much 'service' as in business class, but when you are flying from midnite til dawn, one does not need a drink refilled every 2 minutes! Perhaps the seats are not quite as large as business,...

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International Premium Economy Seattle - Taipei

Helpful?
Thank Ken R
Cebu City, Philippines
Level Contributor
143 reviews
63 helpful votes
3 of 5 stars Reviewed 1 week ago

It was a chance to experience another airline with transpacific routes. For the longest time, we have been loyal CX fliers but this airline now offers fares at least half that of CX to North America. They had new cabin crew on my flight to and from Taipei, so I don't know if they were purposefully doing openly discernible training...

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North Asia Economy Cebu Island - Taipei

Helpful?
Thank Bing M
Nice, France
Level Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 1 week ago

It was my first time flying with this Taiwanese airline and I was very impressed with the blankets! Other airlines have blankets that are very prone to static electricity but this one feels more like almost a bedsheet! I was asleep for the dinner but the breakfast was very agreeable with a choice between Western and Chinese food. The tea...

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International Economy Bangkok - Vienna

Helpful?
Thank InneWit
Singapore
Level Contributor
80 reviews
43 helpful votes
5 of 5 stars Reviewed 1 week ago

I have flown Eva multiple times this year, trans-Pacific, and continue to be surprised by the quality of their service staff

International Economy Singapore - Seattle
Helpful?
Thank Sanjeev G
Jericho, NY
Level Contributor
8 reviews
19 helpful votes
5 of 5 stars Reviewed 1 week ago

Great service by the flight attendants. Food was decent, movie channels were good, landing was awesome. The 15 hours flew by!

International Economy New York City - Taipei
Helpful?
Thank Tracy L
Cleveland, Ohio
Level Contributor
118 reviews
38 helpful votes
5 of 5 stars Reviewed 1 week ago

Tall people suffer in the air, especially on long flights, but EVA's Business Class provided plenty of leg room and lay flat space for tall people. Having flown EVA's Premium Economy two years ago, I realized the average Chinese person is not 6' tall. When reclining my chair, there wasn't room for my feet, and the flight ended up being...

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International Business Class Toronto - Bangkok

Helpful?
Thank Stephanie B
Penrith, United Kingdom
Level Contributor
33 reviews
22 helpful votes
5 of 5 stars Reviewed 1 week ago

Was a little worried having not really heard of the airline. However, we had two great flights- lots of leg room, excellent punctuality, good food! Would use them again without hesitation.

International Premium Economy London - Bangkok
Helpful?
Thank jackie b
San Jose, California
Level Contributor
28 reviews
5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have flown EVA for almost 10 years and it is by far one of my most favorite airlines to fly. The planes are always clean and fresh. This make a huge difference on a long haul flight to know the restrooms will be clean and fresh at all times. The service has always been nothing less than outstanding. Be...

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Southeast Asia Business Class Taipei - Manila

Helpful?
Thank Jeffrey A
essex
Level Contributor
55 reviews
31 helpful votes
5 of 5 stars Reviewed 1 week ago

Both legs of the journey were very comfortable.Both flights on time which is always a bonus.Food was good and vegetarian meals were served as requested.Blanket,pillow,tooth brushes,eye masks and ear plugs all available which are welcomed.In flight entertainment was good and drinks and snacks were available whenever you wanted.Could not fault the service and would fly with them again.

International Economy London - Bangkok
Helpful?
Thank thesunisforfun
See travel tips for airlines
“1 of the Taipei gates for EVA guest waiting was downstairs. EVA needs to clarify to their patrons as appears too crowded.”
 of 5 stars irishgal161, 19 Aug 2016 | Read review
“if you book a domestic flight before the EVA one, try to book them together, not separately.”
 of 5 stars KR46, 19 Aug 2016 | Read review
“The exit rows are better, as they are 2-2, instead of the 3-3 configuration”
 of 5 stars BingM_13, 18 Aug 2016 | Read review
“The asian meal option is better. They are toothbrushes, face mist, lotion, dental floss, and other helpful items to make your trip better.”
 of 5 stars tracyl639, 16 Aug 2016 | Read review
“Non: the staff were extremely helpful to all passengers, not just first and business class”
 of 5 stars bobbyt2042, 13 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About EVA Air
EVA Air (BR) is based at Taoyuan International Airport (TPE) near Taipei. It is Taiwan's second largest carrier after China Airlines. EVA flies to about 70 destinations within Taiwan, elsewhere in Asia, and in Australia, Europe and North America. It is a member of the Star Alliance. The airline's fleet includes aircraft configured in both three-cabin and two-cabin configurations. Business Class is branded as Royal Laurel Class or Premium Laurel Class, depending on the aircraft. Elite Class is a Premium Economy cabin. And Economy Class is offered on all flights. EVA Air also owns a subsidiary – Uni Air (B7) – that operates domestic and regional flights.
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