We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo
EVA Air
Headquarters: 376 Hsin-Nan Rd., Sec. 1, Taoyuan Taiwan 33801
Overview
4.07,289 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About EVA Air

Airline Alliance

Star Alliance
Headquarters: 376 Hsin-Nan Rd., Sec. 1, Taoyuan Taiwan 33801

Airline Summary

EVA Air (BR) is based at Taoyuan International Airport (TPE) near Taipei. It is Taiwan's second largest carrier after China Airlines. EVA flies to about 70 destinations within Taiwan, elsewhere in Asia, and in Australia, Europe and North America. It is a member of the Star Alliance. The airline's fleet includes aircraft configured in both three-cabin and two-cabin configurations. Business Class is branded as Royal Laurel Class or Premium Laurel Class, depending on the aircraft. Elite Class is a Premium Economy cabin. And Economy Class is offered on all flights. EVA Air also owns a subsidiary – Uni Air (B7) – that operates domestic and regional flights.
Read more
7289Reviews
3836Photos
100Tips
Traveller rating
  • 3,766
  • 2,202
  • 576
  • 269
  • 476
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Xianzhi L wrote a review Jun 13
3 contributions1 helpful vote
San Francisco - Beijing
International
Trouble-free experience overall. I had a layover of 10 hours in Taiwan when I was flying from SF to Beijing. I really enjoyed this long layover time by going outside of the airport. I encountered some very friendly people in Taiwan. The flying experience was simple and without chaos, which was enough.
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Malee Y wrote a review Jun 13
1 contribution
San Francisco - Taipei
International
I was flying solo, bought my ticket 6 months ahead, and picked my seat in the aisle. They removed me from my seat and put me in the middle seat near the exit. I was miserable the entire time. I did not enjoy my flight because they over booked. It was a torture! I will not be booking with Eva Airlines. It should be negative stars. It was my first time and I was really disappointed. Not a good experience... I was supposed to checkout with TSA however the check in agent failed to not input my information in the system so I had to go through the regular line and she assigned me in the middle seat. I feel that she did on purpose and ruined my whole flight experience. Big disappointment.
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
DrLiu wrote a review Jun 8
Vancouver, Canada55 contributions14 helpful votes
Vancouver - Taipei
International
EVA Air is still nice and comfortable, on time and extremely helpful flight attendants. Not as excellent as years ago though. Foods are excellent, both dinner and breakfast. So much better and superior than those junk foods fed us in Air Canada's own flights [i.e, as opposed to joint/cooperated ones]. In our flight to Europe 2023 and to L.A. 2024, the first one served us junk foods [i.e., not even "food"], any a small bag of cheap crackers respectively. FLY EVA, not Air Canada.!!!!
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
darkness777 wrote a review Jun 8
Chicago, Illinois2 contributions
Chicago - Tampa
Domestic
Can't get a hold of EVA's customer service in the US after calling various numbers provided on their website. Unbelievable.
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Reviewtime wrote a review Jun 6
Cochrane, Canada2 contributions
Calgary - Denpasar
International
EVA Airlines has a method of booking a special meal by phoning their customer service line 30 days prior to travel. I called the customer service line 30 days before to give them ample time ensure our request for a Gluten Free and Dairy Free could be accommodated. I received a call back to state that our request for a special meal cannot be met. I'm frustrated as if we knew this ahead of time, we would have booked another airline. We have 21 hours of travel and no meal that will fit my partners needs due to allergies.
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
Malee Y wrote a tip Jun 13
"In my experience, it was a miserable flight..."
avatar-image
DrLiu wrote a tip Jun 8
"Fly deluxe economy class. It is worth it. You get priority boarding, priority check in and EVA lounge privilege. It is absolutely worth it. "
avatar-image
Bruce wrote a tip Jun 2
"Fly with someone else. "
avatar-image
dwayne c wrote a tip May 2024
"Always ask for a brandy as they stock the most wonderful tasting brandy. The bread rolls and deserts are always tasty on Eva Air. "
avatar-image
Mrbillone wrote a tip May 2024
"If you can afford it.. Premium economy or prepare for a miserable experience comfort wise. "
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register EVA Air

Search flights

ReturnOne-wayMulti-city