We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fiji Airways


835 Reviews
Headquarters: Nasoso Road Nadi International Airport, Nadi, Viti Levu Fiji +679-672-0888 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

835 Reviews from our TripAdvisor Community

Write a Review

835 reviews from our community

Filter reviews by popular destinations:
All reviews Nadi Sydney Los Angeles Auckland Brisbane Melbourne Hong Kong Christchurch Suva Honolulu Singapore San Francisco Adelaide Apia Lakeba
Traveller rating
Cabin
  • (634)
  • (0)
  • (153)
  • (0)
Route
  • (441)
  • (336)
  • (9)
  • (1)
  • (0)
  • More
Language
  • More
Showing 787: English reviews
Canberra, Australia
2 reviews
Reviewed yesterday
NEW

Flight were so delightfully welcome. A lovely start to the holiday. A smaller aircraft so expect stairs. The toilets were not so clean even on first arriving on plane. Aircraft was an older worn one so don't expect anything flash!

South Pacific Economy Sydney - Nadi
Helpful?
Thank ruthpieloor
Ocean Grove, Australia
Level 2 Contributor
6 reviews
Reviewed 3 days ago
NEW

The customer service on this airline was absolutely on point, all the staff members were super friendly. They were accomodating to all of my needs including providing me with a vegetarian friendly meal. I loved that the airline was so connected to the country that we were flying to, as all the attendants uniforms were Fijian and all the safety...

More 
South Pacific Economy Melbourne - Nadi

Helpful?
Thank fromtamar
Niagara-on-the-Lake, Canada
Level 3 Contributor
9 reviews
9 helpful votes
Reviewed 3 days ago
NEW

Warmly received by attendants as you embark the plane. Full, warm meal served 1.5 hrs after take-off. House wine included! Food was warm and tasty. Clean plane. Pillows and blanket waiting on your seat! LOTS of entertainment options at your own seat. I have flown on this airline 4X and will always make it a priority, should it be available...

More 
International Economy Los Angeles - Sydney

Helpful?
Thank chubb916
Paris, France
Level 3 Contributor
13 reviews
7 helpful votes
Reviewed 4 days ago
NEW

I was very happy to have experienced Fiji Airways taking me on my way to New Zealand. We had to stop on Fiji for the transfer flight - and I'm so glad we did. The FA staff reflect their island's friendly and easygoing attitude without losing any professionalism.

International Economy Los Angeles - Auckland
Helpful?
Thank mariond518
Gold Coast, Australia
2 reviews
1 helpful vote
Reviewed 4 days ago
NEW

First, the trip home was absolutely horrible. I was sooooo sick and the flight attendant knew this. She seen me popping pills for 11hrs cause I was so unwell and I was crying. What got me is that someone beside us who wasn’t unwell got moved to business class and I just couldn’t understand it. I needed to lay down...

More 
International Economy Brisbane - Los Angeles

Helpful?
Thank _ericadorothy
Fiji
Level 5 Contributor
78 reviews
46 helpful votes
Reviewed 5 days ago
NEW

Maybe I'm just used to some large American companies that provide little in the way of customer service, but I've been pleasantly surprised with our flights with Fiji Airways. We use them fairly often, but some specific examples of why I'm giving them a great rating: when American Airlines lost one of my parents' bags on their way over, I...

More 
International Economy San Francisco - Nadi

Helpful?
Thank 87SCuba
Los Angeles, California
Level 3 Contributor
13 reviews
6 helpful votes
Reviewed 6 days ago
NEW

We got roundtrip tickets on sale from LAX to AKL for less than $600 per person. The friendliness and attitude of the flight attendants are worth mentioning. They were cheerful and were always ready to help. I'm average height so the legroom did not bother me, I'd imagine it might be cramped for anyone taller than 5'10. The temperature in...

More 
International Economy Los Angeles - Auckland

Helpful?
1 Thank pmzc
Brisbane, Australia
Level 5 Contributor
60 reviews
11 helpful votes
Reviewed 1 week ago

Direct flight from Brisbane to Fiji. Seats were comfortable. Movies to watch. Light meal provide with drinks. Very smooth flight. Excellent Crew.

South Pacific Economy Brisbane - Nadi
Helpful?
1 Thank Leo K
Los Angeles, California
Level 3 Contributor
20 reviews
7 helpful votes
Reviewed 1 week ago

the seats are almost lay flat and the staff are so pleasant, they take the time to get you everything, you don't have to try very hard to have anything you want and the food is decent. Endless bottles of fiji water and snacks hot towel service and a toiletry kit that has an adorable bamboo toothbrush and colgate paste,...

More 
International Business Class Los Angeles - Nadi

Helpful?
2 Thank Matt S
Fiji Airways, Manager at Fiji Airways, responded to this review

Dear Matt, Thanks so much for your review and feedback. Really delighted to know you enjoyed it. Vinaka/Thank You :)

More 
International Business Class Los Angeles - Nadi

world
Level 2 Contributor
7 reviews
11 helpful votes
Reviewed 2 weeks ago

Seats in this B737 should have been thrown out years ago, it is an absolute joke that this is being offered as business class. Seriously considered deplaning as we walked on. Broken seat control buttons, tray table had to be supported in middle with a pillow on knees, seats not clean, sagging badly, no lumbar support, seats in front appeared...

More 
South Pacific Business Class Nadi - Sydney

Helpful?
3 Thank nooneWorld
Fiji Airways, Manager at Fiji Airways, responded to this review

Dear guest, we're sorry that the experience wasn't to your expectation. The hard product - the aircraft, seats and tray tables - are in the midst of a change, as we start receiving brand new Boeing 737 MAX 8 aircraft from November 2018. Rest assured that these aspects of the product will be greatly enhanced come late 2018 and early...

More 
South Pacific Business Class Nadi - Sydney

See travel tips for airlines
“go to the toilet before you get on the plane”
ruthpieloor, 21 Feb 2018 | Read review
“Would recommend paying more to be able to have a seat with extra legroom”
fromtamar, 19 Feb 2018 | Read review
“Don’t book with this airline. If your really sick they don’t care”
_ericadorothy, 18 Feb 2018 | Read review
“Buy at a discounted rate, bring snacks, bring something warm to wear.”
pmzc, 16 Feb 2018 | Read review
“Direct flight from Brisbane daily”
, 13 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About Fiji Airways
Fiji Airways (FJ) is the country's flag carrier. With a primary hub at Nadi International Airport (NAN) and a secondary hub at Nausori International Airport (SUV), the airline flies to 17 domestic and international destinations in the South Pacific, as well as Australia, New Zealand, Hong Kong and the United States. The airline's aircraft feature two-cabin configurations with Business Class and Economy Class seating. Fiji Airways operates the Tabua Lounge at Nadi International Airport, which is available to Business Class passengers and lounge members, and offers access to partner lounges at other airports.

137 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (137)
Viewed
Seat (12)
Viewed
Cabin (6)
Viewed
View from Window (21)
Viewed
Food and Drink (35)
Viewed
Airport (23)
Viewed
Onboard Feature (4)
Viewed
Airline Lounge (2)
Viewed
Other (34)