We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Finnair


1,854 Reviews
Headquarters: Tietotie 9, Vantaa 01530 Finland +358-600-140-140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

1,854 Reviews from our TripAdvisor Community

Write a Review

1,854 reviews from our community

Filter reviews by popular destinations:
All reviews Helsinki Bangkok London Singapore Hong Kong Paris Tokyo Stockholm County Osaka Rome New York City Milan Amsterdam Copenhagen Manchester
Traveller rating
Cabin
  • (671)
  • (0)
  • (313)
  • (0)
Route
  • (600)
  • (350)
  • (27)
  • (7)
  • (1)
  • More
Language
  • More
Showing 986: English reviews
Level Contributor
7 reviews
6 helpful votes
Reviewed yesterday
NEW

Everything worked as supposed to. Flight attendants did their job well and the entertainement system had many movies and series to choose from. Food was the average plane food so nothing fancy. Ticket wasn't the cheapest but Finnair isn't Ryanair and you definitely get what you pay for. I also got to fly in the new a350 which was pretty...

More 
International Economy Helsinki - Singapore

Helpful?
Thank paavol121
Bayeux, France
Level Contributor
132 reviews
46 helpful votes
Reviewed yesterday
NEW

Excellent service onboard, you do need to speak English! We had ordered our meals otherwise you pay directly to the hostess Plane nice and flight smooth, on time

Europe Economy Paris - Rovaniemi
Helpful?
Thank Rudy P
Level Contributor
17 reviews
2 helpful votes
Reviewed yesterday
NEW

This flight uses the new A350 and what a great plane this is. It was very quiet and stable. The food was way beyond my expectations. The service was as expected (Great) friendly staff who were attentive. The seat was comfortable and you could lay flat as in a bed. Good entertainment was available and all round a very good...

More 
International Business Class Helsinki - Hong Kong

Helpful?
Thank Eddie E
Helsinki, Finland
Level Contributor
6 reviews
Reviewed yesterday
NEW

Surprisingly short flight all across the Globe, excellent in-flight entertainment and the new Airbus 350 is just fun plane :)

International Economy Helsinki - Beijing
Helpful?
Thank Neferx3
Germany
Level Contributor
186 reviews
51 helpful votes
Reviewed yesterday
NEW

The new business concept in the A350 of Finnair is nice, and you really feel more spacious without the storage boxes in the middle. However, this leads to less storage space and you need to squeeze your bagage into the remaining boxes which for business class could be better. The food was excellent and enjoyable. The service on board good...

More 
International Business Class Helsinki - Beijing

Helpful?
Thank Max_3210
Hong Kong, China
Level Contributor
8 reviews
Reviewed yesterday
NEW
via mobile

Superb flight service from Helsinki to Hong Kong! Very attentive, helpful & polite attendants! 8A seat was narrower than others as end window seat. Food/wine was excellent. Best: phone/laptop charging point, headphone plug-in point, remote control all on a panel next to you so easily accessible even in the dark! Likewise the side-light! Helsinki airport lounge huge, peaceful & beautifully...

More 
International Business Class London - Hong Kong

Helpful?
Thank kimhuong2017
Huddinge, Sweden
Level Contributor
254 reviews
20 helpful votes
Reviewed 2 days ago
NEW

When I got to get they informed that the flight was totally full, and asked if I would mind to be upgraded to Business class :-) Business Class was very comfortable, and the service was superb. Food was great and so was the selection of wines etc. Entertainment system was OK.

International Business Class Helsinki - Xi'an
Helpful?
Thank Jimsan72
Sydney, Australia
Level Contributor
125 reviews
44 helpful votes
Reviewed 2 days ago
NEW

My second flight on an A350, and somehow better than the first, as if some bugs had been ironed out. The crew were attentive and friendly, without gushing. The Bose noise cancelling headphones provided were equal in performance to any I've used. The food offering was good, but dinner after midnight is never so appealing. On time departure and arrival,...

More 
International Business Class Helsinki - Hong Kong

Helpful?
Thank foacinitaly
Level Contributor
40 reviews
23 helpful votes
Reviewed 2 days ago
NEW

I have travelled from Norway to Japan many times, with differend airlines, but FInnair is the one I prefer for this distance. Helsinki Airport is a very nice and tidy airport to start, easy to get around. The flight is comfortable, food is decent, and in-flight entertainment has a lot of new movies. I hardly get any sleep on flights,...

More 
International Economy Helsinki - Osaka

Helpful?
Thank Sabrina R
2 reviews
Reviewed 2 days ago
NEW

I am 6'3" and there was a lot of space for my legs in economy seat. Plenty of movies to look in that long flight.

International Economy Helsinki - Tokyo
Helpful?
Thank Jari L
See travel tips for airlines
“Order your meal in advance”
RodolpheP, 28 Jun 2017 | Read review
“The distance to the Far East feels shorter due to starting from Helsinki”
186eddiee, 28 Jun 2017 | Read review
“Chose a seat with a wall behind so you wont have people potentially kicking you in the back.”
sabrinar528, 27 Jun 2017 | Read review
“Long Stopover in Singapore is troublesome: no lounge access without boarding pass. Transfer check-in only opens 2 hours before flight.”
, 27 Jun 2017 | Read review
“I would pack some snacks if food is your thing. Take an extra pillow as it's really useful with the thin padding of the seats.”
Rupert1200, 27 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

606 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (606)
Viewed
Airport (55)
Viewed
Food and Drink (152)
Viewed
Food and Drink (20)
Viewed
Airport (2)
Viewed
Cabin (58)
Viewed
Our fleet (1)
Viewed
Airline Lounge (1)
Viewed
Seat (4)
Viewed
Airline Lounge (58)
Viewed
View from window (1)
Viewed
Seat (49)
Viewed
View from Window (51)
Viewed
Onboard features (2)
Viewed
Onboard Feature (35)
Viewed
Other (117)