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Finnair


4,199 reviews
Headquarters: Tietotie 9, Vantaa 01530 Finland 011 358 600 140140 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,199 Reviews from our TripAdvisor Community

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4,199 reviews from our community

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Showing 2,215: English reviews
Vantaa, Finland
Level 5 Contributor
48 reviews
4 helpful votes
Reviewed today
NEW

This was a night flight leaving Athens 4:00 AM. The check-in and bag drop-in opened around 2:30 AM and staff was locals who had a little trouble with Finnish name spelling. Staff was nice but somehow they did manage to have huge queue in an empty airport in the middle of the night. In the end everything worked well and...

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Europe Economy Athens - Helsinki

Helpful?
Thank Heikki600
Glasgow, United Kingdom
Level 3 Contributor
23 reviews
7 helpful votes
Reviewed yesterday
NEW

Qatar was by favorite long haul airline until now! Aircraft has good legroom, IFE system offers a good selection of movies and series of varying languages. All seat's on boarding had a complementary bottle of water, and hot towel provided after take off. Food was the best I have had on a flight before, quick food service with the beverages...

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International Economy Helsinki - Seoul

Helpful?
Thank Ryba000
Helsinki, Finland
Level 6 Contributor
107 reviews
27 helpful votes
Reviewed yesterday
NEW

Flying with Finnair has become like taking a bus. No service. In all regular flights, the child travelling with you gets some type of attention: an activity booklet, something to draw on. No. Not in Finnair. The child does not get even milk. A juice and that is it. This is not the worst flying experience but definitely not one...

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Europe Economy Helsinki - Dusseldorf

Helpful?
Thank Maria P
Level 6 Contributor
336 reviews
715 helpful votes
Reviewed yesterday
NEW
via mobile

The flight takes about 1.5 hour from T2 Helsinki Airport, Finland to Oslo Airport, Norway. The check in is through the sequence of grouping. Group 4 is at the rear of the airplane and was called last to check in. There is no serving of meal in this flight and only just drink. The crews are quite friendly and approachable....

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Europe Economy Helsinki - Oslo

Helpful?
Thank Heng How N
Level 6 Contributor
336 reviews
715 helpful votes
Reviewed yesterday
NEW
via mobile

This is a 12 hours flight from T1 Changi Airport, Singapore to T1 Helsinki Airport, Finland. The flight us on time. The entertainment provided in the flight is not bad. You can see the flight route through video map and the camera. Serving of the meals and crews resting can be see from the video screen. Additional request of brunch...

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International Economy Singapore - Helsinki

Helpful?
1 Thank Heng How N
Helsinki, Finland
Level 6 Contributor
160 reviews
47 helpful votes
Reviewed yesterday
NEW

Finnair flight HEL-DUB-HEL was operarated by Norra. Plane was smaller Embraer 190 with two seats on each side. Legroom in economy was great for a taller man. Cabin hadn't any screens or entertainment and it was clean. Flight was smooth without any turbulence. Boarding was quick but flight was both ways about 30 min late. Helsinki you can use self...

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Europe Economy Helsinki - Dublin

Helpful?
Thank Antti L
Northport, New York
Level 5 Contributor
52 reviews
43 helpful votes
Reviewed yesterday
NEW

I fly this route at least twice a year. I distinctly remember when FInnair introduced this version of the Business Cabin. At that time, it was one of the better products available. However, this cabin is dated and is no longer competitive with other transatlantic airlines. My biggest complaint is with the IFE. The choices are rather limited but more...

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International Business Class New York City - Helsinki

Helpful?
Thank Michelin-Star-55
Level 6 Contributor
755 reviews
353 helpful votes
Reviewed 2 days ago
NEW
via mobile

I used Finnair for my round trip flights from Manchester to Tallinn via Helsinki. Can’t fault anything. Courteous staff, both at check in & in flight were supported by on time flights, with decent leg room (I’m 6ft tall).

Europe Economy Manchester - Tallinn
Helpful?
Thank Thebates22
Nummela, Finland
Level 5 Contributor
63 reviews
20 helpful votes
Reviewed 2 days ago
NEW
via mobile

I found it very nice when I realised that the flight back home is commanded by my friend captain M.K. He invited me to the cockpit and I accepted the invitation. We work together in Security business also. So I had a wonderful opportunity to enjoy my trip with the pilots. And my daughter visited there also a while.

Europe Economy Dubrovnik - Helsinki
Helpful?
Thank Ari K
Bergen, Norway
Level 5 Contributor
32 reviews
10 helpful votes
Reviewed 2 days ago
NEW

The plane was a relative new Dreamliner, and the cabin was bright and light. The legroom was for me good enough, the entertainment was excellent and the service onboard was nice. I had booked gluten-free food, and I can say it was som tasty! Just perfect.

International Economy Helsinki - Tokyo
Helpful?
Thank Tvilling70
See travel tips for airlines
“Electronic check-in is possible but in Athens you still have to go through the same routine at the service desk.”
Heikki600, 15 Jul 2018 | Read review
“Just be nice to the staff and they will be nice to you.”
Ahtaja, 13 Jul 2018 | Read review
“You will arrive well rested at your destination!”
LikeTravelM, 10 Jul 2018 | Read review
“If you have enough time when transit through Helsinki, it is worth taking the train into the city and having a look around.”
B7194YTdavidc, 9 Jul 2018 | Read review
“Aviod Finnair at all cost.....”
M6652OEkevinp, 9 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Finnair
Finnair (AY) is the largest airline in Finland as well as the country's flag carrier. The airline has a hub at Helsinki Airport (HEL) and flies to about eight other destinations within Finland. Internationally, Finnair flies to about 80 destinations across Europe, Africa, Asia and North America. Finnair is a member of the oneworld alliance and also has codeshare agreements with about 10 non-alliance airlines. Its fleet includes some aircraft that are outfitted with only Economy Class seating and other planes with a three-cabin configuration (Business Class, Economy Comfort Class and Economy Class). Finnair operates a single lounge for premium passengers at Helsinki Airport.
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