We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


3.5 of 5 bubbles
3,975 Reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain +34-901-111-500 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 679
  • 1345
    Very good
  • 1035
  • 512
  • 404
A flight to Africa

Excellent service on board, the board staff better than expected, very correct vegetarian food, a... read more

4 of 5 bubblesReviewed 3 days ago
Girona, Spain
Rating summary
  • 3 of 5 bubbles
    3 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    3 of 5 bubbles
    Value for Money
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

3,975 Reviews from our TripAdvisor Community

Write a Review

3,975 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Portland, Oregon
Level Contributor
7 reviews
1 of 5 bubbles Reviewed today NEW

My unfortunate experience with Iberia had nothing to do with the actual flight or service on the flight, that was adequate. It had to do with luggage lost for FIVE days. Five days during which I heard absolutely nothing from the airline. Eventually I was able to track the lost baggage report on line with the assistance of the apartment...

International Economy Los Angeles - Alicante

Thank Travelady02
Mullumbimby, Australia
Level Contributor
113 reviews
228 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

From non reclining seats to poor legroom, mediocre food & service, the only thing that distinguished this airline's business class from other airlines' economy class is the unoccupied centre seat and the price. Don't bother with this airline. There are better alternatives.

Europe Business Class Manchester - Madrid
Thank mg788
Hernando, Florida
Level Contributor
3 reviews
1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

This airline was outstanding from the wonderful cabin crew to the ground personnel to the great amenities on board. Would definitely fly with them again. Wonderful!

International Business Class Boston - Madrid
Thank Margaret K
Antwerp, Belgium
Level Contributor
30 reviews
20 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW

I knew service and catering with Iberia are very week , But in January this year i could book my tickets with them from BRU to JNB and back for about € 450. wich is almost half of the regular price. So i did not hesitate .... If i had to pay the full price i would never have used...

International Economy Brussels - Johannesburg

Savannah, Georgia
Level Contributor
7 reviews
4 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

The crew was very nice and helpful. The food was very tasty and fresh. This was a very pleasant trip.

International Economy Chicago - Madrid
Thank 336marco
Girona, Spain
Level Contributor
240 reviews
38 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Excellent service on board, the board staff better than expected, very correct vegetarian food, a comfortable aircraft A319B although the distance between seats is small. The flight left about 6 hours and arrived on time. No inflight entertainment. No wifi.

International Economy Barcelona - Malabo
Thank agusticassa
Vienna, Austria
Level Contributor
40 reviews
10 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

Well, this was really interesting, as we did not get even a glass of water - I get the idea of lowering costs and increasing additional sales on flight as competeing against lowcost Airlines, but it has come to that there is no reason why I did pay some 50 EUR more to fly "regular" airline - pitch was the...

Europe Economy Madrid - Zurich

Thank b0b1905
New York City, New York
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 days ago NEW

We have only the highest praise for the experiences we had on Iberia Airlines about one week ago. The service was first-rate, the staff was friendly and helpful, and the overall time we had was first class. We highly recommend this airline.

International Business Class Rome - New York City
Thank Ira C
Level Contributor
11 reviews
15 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

A great deal always makes you happy, but when its tending to reschdule or cancel, you really get crappy. So was our case. There was a number of changes. Firstly, the flight was re-vamped by its partner airlines Veuling and so it was rescheduled to a different time. There was a change in the Boarding Gates numerous times! Yes, you...

Europe Economy Rome - Zurich

Thank AjayBhat
Geneva, Geneve, Switzerland
Level Contributor
6 reviews
1 of 5 bubbles Reviewed 4 days ago NEW

I fly a lot and have never had such a terrible flight experience. At the gate I was feeling sick, and they told me it would only cost 400 USD to change the ticket. I told them if they are sure this is the case I will change the ticket, only to find out 5 minutes later they "mispoke" and...

International Economy Canton of Geneva - Santiago

Thank Nikolina I
See travel tips for airlines
“Be sure you have someone local who can intervene on your behalf if there's an issue.”
 of 5 bubbles Travelady02, 21 Oct 2016 | Read review
“Careful, they may reschedule without notice!”
 of 5 bubbles AjayBhat, 17 Oct 2016 | Read review
“Fly with another airline!”
 of 5 bubbles MissMsMrsS, 16 Oct 2016 | Read review
“Buy your ticket elsewhere....”
 of 5 bubbles N1813KBjans, 15 Oct 2016 | Read review
“Make sure you can claim seat via internet”
 of 5 bubbles KathleenD346, 12 Oct 2016 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

313 photos of this airline

Traveller photos: See what travellers like you saw

All Traveller Photos (313)
Airport (54)
View from Window (44)
Cabin (25)
Seat (35)
Food and Drink (54)
Onboard Feature (16)
Airline Lounge (7)
Other (78)