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Iberia

22,888 reviews
Headquarters: Martínez Villergas 49, Madrid Spain 28027
Overview
3.022,888 reviews
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About Iberia

Airline Alliance

oneworld
Headquarters: Martínez Villergas 49, Madrid Spain 28027

Airline Summary

The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.
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22888Reviews
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Magdalena P wrote a review Yesterday
2 contributions
Zurich - Madrid
Europe
Amazing care by the cabin crew, very polite, friendly. I usually travel a lot and this is one of the flights that one enjoys and is proud of being an Iberia client thanks to the service provided by the cabin crew. Very grateful for their hard work.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sandra B wrote a review Yesterday
Maribor, Slovenia43 contributions20 helpful votes
Madrid - Santiago
International
Uncomfortable seats, unfriendly staff, not enough food on a 12 h flight and no choices. The air was extremly cold, the toillets very dirty. The only positive aspect was that the flight was on time. Entertainment was ok. The plane ticket was very expensive for what we got.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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James L wrote a review Apr 15
1 contribution1 helpful vote
Boston - Barcelona
International
DONT DONT DONT DONT! I booked flights for me and my boy 6 MONTHS PRIOR to go from boston spain and ireland! 3 weeks before the flights they reschedules me threw LEVEL because LEVEL SUCKS! i got to the airport AND THEY NEVER CONFIRMED OUR FLIGHTS!!! DO NOT BOOK DO NOT BOOK
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Nomad00588803676 wrote a review Apr 15
1 contribution
Madrid - Zagreb
Europe
I am writing to express my deep disappointment and frustration regarding the experience I had while attempting to book a flight. I experienced sudden price increases in the middle of customizing my flight itinerary. Such practices are highly unprofessional and unacceptable in the realm of customer service. As a customer, I expect transparency and consistency throughout the booking process. However, the sudden changes in prices not only disrupt the booking experience but also erode trust in your brand. Customers should not have to endure such inconveniences when trying to book a flight with your airline.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sari A wrote a review Apr 15
1 contribution2 helpful votes
Amsterdam - Cairo
International
I tried to book ticket for me online .and the money was withdrawal two times from my bank account. But the flight wasn't confirmed . I called their horrible customer service more than 10 times . Every time they pretended that checking my complaint. and say money will back to your account within 3 days .but nothing happened. That was happened almost 0two months ago and stole my money. I tried to check their offices in Netherlands but they doesn't have any city offices or in the airport. If any one can help me to return mony back .please contact Sari.abdelhai@gmail.com
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sandra B wrote a tip Yesterday
"Book another airline"
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James L wrote a tip Apr 15
"DONT FLY IBERIA OR LEVEL! "
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Kiro wrote a tip Apr 14
"don't buy any extra package"
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Victor_rio2014 wrote a tip Apr 11
"The best tip I can give to travelers is to avoid Iberia altogether"
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Expedition398732 wrote a tip Apr 8
"The best is don't travel with Iberia at all"
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ReturnOne-wayMulti-city
Depart
Wed, 05-01
Return
Wed, 05-08
Travellers
1, Economy