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Iberia


11,070 reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain +34-901-111-500 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,070 Reviews from our TripAdvisor Community

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11,070 reviews from our community

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Showing 2,433: English reviews
1 review
Reviewed today
NEW

This was our first time taking this airline. Great price for the trip. Smooth take off and landing. The biggest disappointment is the lack of snacks and beverages. Flight was 8.5 hrs long from Barcelona to Boston. Attendants did not offer complimentary beverages and snacks considering the length of flight. At least offer water, coffee, or juice to people to...

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International Economy Barcelona - Boston

Helpful?
Thank Les C
Boca
Level 5 Contributor
78 reviews
44 helpful votes
Reviewed today
NEW
via mobile

I trained to give this airline a second chance but it failed miserably yet again. Their level of service is pathetic. They do not have individual air vents at the seats and keep there cabin extremely warm. This is second time this has happened and the attendants are not nice. DO NOT FLY THIS AIRLINE there many other options like...

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International Business Class Madrid - Miami

Helpful?
1 Thank Troll8773
Charlotte, North Carolina
Level 4 Contributor
32 reviews
10 helpful votes
Reviewed today
NEW

The best over seas flight in my experience since 2009 when I started flying overseas. We did pay for additional for my husband's seat but at 6ft 4in, $70 is worth if for an 8 hr. flight. The plane was clean, rest rooms on the flight were huge, staff helpful and understanding, and the entertainment options were fabulous. I was...

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International Economy Madrid - Boston

Helpful?
Thank GRKFYRE
Lyon
Level 3 Contributor
24 reviews
10 helpful votes
Reviewed today
NEW

In 2009, Iberia ignored the European regulations in a trip to Montevideo. Repeat in 2015, another trip to Montevideo in Business, cancelled flight and we even had to pay for the taxi to the hotel and did not give again a phone call. Returning, again cancelled trip after return to Buenos Aires. Denied any compensation because they said they were...

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International Business Class Lyon - San Jose

Helpful?
1 Thank SusanitaLyon
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Less hours of flight. The space wasn’t big. Very good flight and service. Excellent time The flight attendant were very good also the food

International Economy Buenos Aires - Madrid
Helpful?
Thank agus g
Vero Beach, Florida
2 reviews
Reviewed yesterday
NEW

First time flying with Iberia and would definitely fly with them again. From checking luggage at the Iberia counter in Miami to arriving in Valencia, my husband and I were impressed with the courtesy of all their employees, the promptness of the flight (even arrived early on return flight) and how well organized they are. We did upgrade to premium...

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International Economy Miami - Valencia

Helpful?
Thank 1stvisittoSpain
Cape Town, South Africa
Level 3 Contributor
14 reviews
1 helpful vote
Reviewed yesterday
NEW

slightly cramped and food on the budgetside and lacking flavour, quality of sound on their intercom was poor

International Economy Cape Town Central - Venice
Helpful?
Thank Willem V
Maitland, Australia
Level 3 Contributor
22 reviews
13 helpful votes
Reviewed 2 days ago
NEW

Whilst I normally don’t review bad experiences this one was really annoying. Our flight came in late which did make for a tight connection. The plane sat on the tarmac for over an hour waiting for a tow to be arranged. We arrived in Madrid to find our connecting plane still there but were not allowed on as they had...

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Europe Business Class Venice - Bilbao

Helpful?
Thank kendobler
Level 4 Contributor
24 reviews
12 helpful votes
Reviewed 2 days ago
NEW
via mobile

FYI they do not give you my drinks or food. If you would like any drinks or food , you have to pay. This flight was our layover flight and previuouse flight ( same company ) we received food and drinks. I know that airline no longer give you anything for free.

Europe Economy Madrid - Venice
Helpful?
Thank Scarlettcal
Level 4 Contributor
24 reviews
12 helpful votes
Reviewed 2 days ago
NEW
via mobile

Good service can’t complain. What just like to flight attendants to take a little bit more time with each person. It’s not like they have my where else to go.

International Economy Miami - Madrid
Helpful?
Thank Scarlettcal
See travel tips for airlines
“Avoid it !”
SusanitaLyon, 20 Jun 2018 | Read review
“Don't bring any luggage with you”
MarcelaG468, 18 Jun 2018 | Read review
“Give yourself plenty of time particularly at Madrid Barajas airport.”
nonamenonsense, 16 Jun 2018 | Read review
“At Madrid airport there are water fountains with bottle filling option, take some empty bottles to refill after security.”
Deanajapan2017, 15 Jun 2018 | Read review
“book it in advance”
jane5505, 15 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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