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Iberia


13,589 reviews
Headquarters: Martinez Villergas 49, 28027 Madrid Spain 011 34 901 11 15 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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13,589 Reviews from our TripAdvisor Community

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13,589 reviews from our community

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Showing 3,126: English reviews
Haarlem, The Netherlands
Level 4 Contributor
21 reviews
5 helpful votes
Reviewed today
NEW
via mobile

Flight of 2h and something, lacking space. I am 178 and not tall for a Dutch guy. Prisoners are entitled to water and Iberia sells water on board... KLM/Air France offers a snack and drinks on any European flights. Safety on board is good and they are professional.

Europe Economy Madrid - Amsterdam
Helpful?
Thank pstern74
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed today
NEW

No problems at all, No hidden outrageous fees, pleasant personnel at counters, flights were on time both ways.

International Economy Madrid - Casablanca
Helpful?
Thank Silvana U
Melbourne, Australia
2 reviews
Reviewed yesterday
NEW
via mobile

Our flight from Marrakesh to Madrid was perfectly fine, in the best way. The flight was smooth and comfortable, the plane was clean but a just little cramped compared to other airlines. Our check-in in Marrakesh took quite a long time but our arrival in Madrid was on time and none of our bags were lost or damaged. I was...

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International Economy Marrakech - Madrid

Helpful?
Thank chelseah872
Porto, Portugal
Level 4 Contributor
30 reviews
40 helpful votes
Reviewed yesterday
NEW

Boarding by groups is a bit confusing, seeing that I like boarding last, but the flight was pleasant

Europe Economy Madrid - Porto
Helpful?
Thank Shadlan
Woodland Hills
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW

The flight arrived on time and really easy to transfer to my connecting flight. They have a booth with people that is working in it. So actually you can have service. TAP is the pits. They don't even have a permanent booth at the Barcelona airport. They had a piece of paper saying it's TAP and no one is at...

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International Economy Porto - Barcelona

Helpful?
Thank Christina L
Zurich, Switzerland
Level 1 Contributor
2 reviews
Reviewed yesterday
NEW
via mobile

So bad things happen, sometimes flights can be delayed and you might loose a connectionS. It can happen I get it. Not all airlines respond the same way We got a new connection flight with a 8h wait in Barajas, and we got a voucher to eat in McDonald’s from customer service. Each time you ask a questions they send...

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International Economy Madrid - Buenos Aires

Helpful?
Thank gianmarcop692
Exeter, United Kingdom
Level 3 Contributor
14 reviews
9 helpful votes
Reviewed 2 days ago
NEW

Excellent service profesioaly carried out just what one should expect Food of a good standard well served with a fine selection of wines Beds flat and comtible for a good night sleep Inflight entertainment could do with updating, latest films should be expected In all We Will look forward to flying with them again

International Business Class Panama City - London
Helpful?
Thank davidg2510
Phoenix, Arizona
Level 3 Contributor
14 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

We flew Iberia airlines from LAX to Barcelona and were quite comfortable in the premium economy section. About 20 seats in a smaller cabin with meals included and a cute little welcome rest and refresh kit including socks, toothpaste and sleep mask. The seats were roomier than expected and there was plenty of entertainment inflight movie selection.

International Economy Los Angeles - Barcelona
Helpful?
Thank Crystle I
2 reviews
Reviewed 2 days ago
NEW

food OK although could be better, choice of beverages good and that includes a careful selection/ promotion of spanish wines crew caring nicely of customers

International Business Class Mexico City - Madrid
Helpful?
Thank Safari15061271037
Madrid, Spain
Level 5 Contributor
50 reviews
20 helpful votes
Reviewed 2 days ago
NEW
via mobile

As usual, Iberia offers you horrible food for dinner and try to take you to your destination as fast as possible without troubles. The point is that they dont do anything to make you feel more confortable or to do the things better than other airlines. So, bad food, good films, small seats and proffesional but cold crew.

International Economy Madrid - Buenos Aires
Helpful?
Thank borjamarcos
See travel tips for airlines
“No complains.”
299silvanau, 17 Nov 2018 | Read review
“Iberia is more reliable than Vueling who changed by flight time from 10am to 11pm. So I cancelled with them.”
cchriswoodlandhills, 16 Nov 2018 | Read review
“Exelent service and help as my wife needed wheel chair assistance thank you so much”
davidg2510, 15 Nov 2018 | Read review
“Do not use Iberia. You could be stuck in an airport with no options”
pbrian2018, 15 Nov 2018 | Read review
“book with another airline.”
zenam_13, 14 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Iberia
The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.

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