We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo

Iberia

Headquarters: Martínez Villergas 49, Madrid Spain 28027
Overview
3.023,169 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Iberia

Airline Alliance

oneworld
Headquarters: Martínez Villergas 49, Madrid Spain 28027

Airline Summary

The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.
Read more
23169Reviews
3784Photos
100Tips
Traveller rating
  • 3,827
  • 5,660
  • 3,974
  • 2,782
  • 6,926
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Rick G wrote a review Jul 8
Saratoga Springs, New York34 contributions
Zagreb - New York City
International
Iberia Airlines lost our bags and was completely unresponsive in helping us find them. After six days we decided to travel 8 hours to search the airport ourselves. We found the bags and then requested reimbursement of $291 from Iberia for our travel expenses. Iberia refuses
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Suzanne7512 wrote a review Jul 8
Villamartin, Spain8 contributions
Alicante - Manchester
Europe
What a horrible airline. We were due to travel with this airline last week. 2 adult and 1 cat in cabin. We rang 7 times in the course of booking the flights to check all details and that we could take our cat pet on the cabin as we did a year ago. Each conversation was yes and
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
avatar-image
Jorge E wrote a review Jul 7
1 contribution
Mykonos - Madrid
Europe
TERRIBLE. Do not use the airline staff rude and the treta you like trash If you go in economy, they Wouldnt let me bring my carry on in the plane
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Riley P wrote a review Jul 7
2 contributions
Venice - Madrid
Europe
TERRIBLE!!!!! The international flights are average at best, with them having terrible service. I ordered a few meals through the online app and they had NONE on the plane. The smaller flights that take you around Europe are hordenous. Better to spend your money at Ryan Air or
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Hazel K wrote a review Jul 7
Hove, United Kingdom27 contributions
Guayaquil - London
International
Can only add to all the other reviews and say "don't use this airline". My husband's bags were taken off to be searched on a random check but not then not put on his flight. He arrived at Heathrow minus 3 bags. For the last 5 days its calling and chasing. The staff who answer
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
On m’a complètement retourné la valise, on m’a volé ma ps5 bien sûr comme ils utilisent une clé spéciale la valise n’est pas endommagé et Iberia refuse de faire la réclamation je n’irai plus jamais chez eux
avatar-image
avatar-image
Iberia's App features a check-in bot; problem is that doesn't function either
avatar-image
PreviousNext
123456
avatar-image
Sofia M wrote a tip Jul 14
"My tip: choose another company please and have a nice trip! "
avatar-image
Rick G wrote a tip Jul 8
"Only take carry-on bags and do not expect any level of responsiveness from Iberia should you have an issue of any kind."
avatar-image
Suzanne7512 wrote a tip Jul 8
"Do not use this airline. As they are not telling you the right details."
avatar-image
Riley P wrote a tip Jul 7
"Don’t use Iberia."
avatar-image
Hazel K wrote a tip Jul 7
"Don't fly with them"
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Iberia

Search flights

ReturnOne-wayMulti-city