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Iberia
Headquarters: Martínez Villergas 49, Madrid Spain 28027
Overview
3.023,099 reviews
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About Iberia

Airline Alliance

oneworld
Headquarters: Martínez Villergas 49, Madrid Spain 28027

Airline Summary

The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.
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23099Reviews
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Ofelia C wrote a review Jun 16
2 contributions
Madrid - San Juan
International
Iberia website is not allowing for payment. Multiple methods have been tried (PayPal and Apple Pay just yield errors and two credit cards have done the same) cookies and data have been cleared, computer and app restarted. Having to pay $25/per per person to finish booking over
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Max C wrote a review Jun 15
2 contributions
Madrid - Marrakech
International
Be aware. If you miss a connection and are rescheduled on another flight, you will have to purchase a new ticket! Avoid flying on Iberia!
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Happiness46166472412 wrote a review Jun 14
Alpine, Utah1 contribution
Lisbon - Madrid
Europe
This airline is horrible. I booked my flight months in advance and when I went to get on my flight they had bumped me and my husband to a different flight. They got us on the next flight out and promised to refund us the cost of our flights. We worked with the customer service
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Date of travel: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sarah M wrote a review Jun 14
1 contribution
Zurich - Madrid
Europe
Booked flight 6 months in advance. Flight changed several times. Finally boarded at 7am, sat for an hour then told there was a systems error and needed to be reset. That would take another hour. We sat on a hot plane for an hour then told we needed to get off the plane. We were
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julia C wrote a review Jun 13
1 contribution
Barcelona - San Francisco
International
Wouldn’t refund me or offer a credit or any consolation when my grandfather passed and we had to cancel our trip. Horrific customer service and business. I’ll never fly Iberia.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Swagata B wrote a tip Jun 22
"Avoid Iberia unless you enjoy living in drama!"
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Sarah M wrote a tip Jun 14
"Do NOT book with Iberia. They don’t care one bit about punctuality or accommodations. Total waste of your money and time"
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Kerry L wrote a tip Jun 12
"Don't do it...... they lie to you and jerk you around. Oh, and you will pay a premium for it! Not worth it at all........ look elsewhere."
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Clara A wrote a tip Jun 11
"Iberia does not track luggage so if you have valuables, DO NOT check your luggage"
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Marco P wrote a tip Jun 9
"Do not flight with Iberia"
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