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Iberia

22,996 reviews
Headquarters: Martínez Villergas 49, Madrid Spain 28027
Overview
3.022,996 reviews
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About Iberia

Airline Alliance

oneworld
Headquarters: Martínez Villergas 49, Madrid Spain 28027

Airline Summary

The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.
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22996Reviews
3760Photos
100Tips
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Alyssa Q wrote a review May 6
1 contribution1 helpful vote
Miami - Madrid
International
This experience was truly a nightmare, I constantly fly between Miami and Madrid through many different airlines however, never have I been so displeased with service and process of my travels. From the moment I had to check in my bag representatives were extremely short and
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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torpy wrote a review May 6
Salamanca, Spain83 contributions62 helpful votes
New York City - Madrid
International
My wife and I recently flew from JFK to Madrid on Iberia. We had two cabin bags and two checked suitcases. None of the bags exceeded weight or size restrictions. We were told we could check the cabin bags for no charge. We were then told that I would have to pay for my one
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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שירה כ wrote a review May 6
1 contribution1 helpful vote
Tel Aviv - Miami
International
Hi iberia team, i was glad to connect with you, i have so many things to say. I been in your flight from Miami to madrid, fly3980 in 1 an may. It’s was my worst experience that I’ve experienced. Its was dellay in this flight, 5 hours in this flight and we get nothing, not even a
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Georgi P wrote a review May 4
2 contributions1 helpful vote
Zurich - Santa Cruz de la Palma
Europe
WORST airline ever! Their customer service is hardly reachable, I am unable to check if my flights includes luggage because the e-ticket doesn't contain any details.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Nicole G wrote a review May 4
1 contribution1 helpful vote
Santo Domingo - Zurich
International
The flight was ok, but customer service is zero! I booked a flight for 1470 USD approx both ways and requested to change my flight back from May 15 to May 16. They wanted to charge 150 Euros changing fee (that's normal) and 550 Euros for the change of category (that's
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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My twins in Malaga, Spain
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Clase Business IBERIA no tan guay
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syed s wrote a tip May 19
"Avoid this AIRLINE AT all costs, pay someone extra but have peace of mind. They will either lose your luggage or damage your luggage . "
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AndyG6 wrote a tip May 17
"Use another airline !!"
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Benny L wrote a tip May 14
"Don’t use this airline"
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Silvia K wrote a tip May 14
"my tip is to never book a flight with Iberia"
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Bachinphx wrote a tip May 11
"DO NOT USE THIS AIRLINE!"
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ReturnOne-wayMulti-city
Depart
Tue, 06-04
Return
Tue, 06-11
Travellers
1, Economy