We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines
airline-logo

Iberia

22,996 reviews
Headquarters: Martínez Villergas 49, Madrid Spain 28027
Overview
3.022,996 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Iberia

Airline Alliance

oneworld
Headquarters: Martínez Villergas 49, Madrid Spain 28027

Airline Summary

The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.
Read more
22996Reviews
3760Photos
100Tips
Traveller rating
  • 3,821
  • 5,656
  • 3,970
  • 2,772
  • 6,779
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Diego P wrote a review May 3
Medellin, Colombia1 contribution1 helpful vote
Madrid - Bogota
International
Paid for seat with extra room but a regular seat was assigned to me and my wife. I sent a claim via Email but the only answer I got was : “ we sorry for the inconvenience “.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
avatar-image
J E wrote a review May 1
Fredericksburg, Virginia11049 contributions672 helpful votes
Marseille - Barcelona
Europe
The check in desk for Iberia at BCN was decent. The staff there was doing just as much chatting with each other as they were work, but we were 2nd in line, so we still got through relatively quickly. The booking and baggage seemed to go well also, so we have no complaints. We
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
tigger wrote a review May 1
London, United Kingdom15 contributions5 helpful votes
Tangier - Madrid
International
They sell you on the basis that you are allowed to take your small roll-on suitcase and a small bag in the cabin, but at the plane they forbid this, and force you to hand over your suitcase. The staff were unwilling to listen to reason (I had a short time transfer at Madrid).
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
avatar-image
Louis C wrote a review May 1
6 contributions1 helpful vote
San Francisco - Barcelona
International
Iberia made changes to our flights w/o notice. Awful situation. SEP 30, 2023, purchased 2 Iberia tickets SFO>BAR direct, MAD>SFO direct. MAR 18, 2024, IB emailed, changed us to SFO>MAD>BAR, we accepted. APR 8, day before we left, I did e-check in and found out our flight was
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
avatar-image
Jim H wrote a review Apr 2024
1 contribution1 helpful vote
Cleveland - Casablanca
International
Worst customer experience ever. They lost my bag on day 1 of a 17 day international trip. They never recovered it, and exerted little effort despite daily calls from me. And then contested my reimbursement claim, telling me the receipts didn't meet their criteria (which they
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
My twins in Malaga, Spain
avatar-image
Clase Business IBERIA no tan guay
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
syed s wrote a tip May 19
"Avoid this AIRLINE AT all costs, pay someone extra but have peace of mind. They will either lose your luggage or damage your luggage . "
avatar-image
AndyG6 wrote a tip May 17
"Use another airline !!"
avatar-image
Benny L wrote a tip May 14
"Don’t use this airline"
avatar-image
Silvia K wrote a tip May 14
"my tip is to never book a flight with Iberia"
avatar-image
Bachinphx wrote a tip May 11
"DO NOT USE THIS AIRLINE!"
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Iberia

Search flights

ReturnOne-wayMulti-city
Depart
Tue, 06-04
Return
Tue, 06-11
Travellers
1, Economy