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Iberia

Headquarters: Martínez Villergas 49, Madrid Spain 28027
Overview
3.023,166 reviews
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About Iberia

Airline Alliance

oneworld
Headquarters: Martínez Villergas 49, Madrid Spain 28027

Airline Summary

The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.
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23166Reviews
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Popular mentions
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Getaway61806057696 wrote a review Jun 2024
1 contribution
Brussels - Los Angeles
International
One star is already too many. If I could put negative 100 -I would!!!! Tickets got cancelled without any of my knowledge! By some miracle, I had some time to create an account to view my trips, but they weren't available. I thought that was weird and I called customer service.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Shirin Gul Z wrote a review Jun 2024
1 contribution
New York City - Venice
International
The worst airlines I’ve ever flown in my 26 years of being alive and flying. My flights were JFK > MAD > VCE, and I initially faced a delay at JFK, which overlapped with my layover and would make me miss my flight to VCE, even though my luggage was still tagged to go to VCE.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Neil M wrote a review Jun 2024
1 contribution
New York City - Madrid
International
This is absolutely the worst airline possible. We were flying from JFK to Malaga with a layover in Madrid (the most god-awful airport possible). First, the amount of legroom and personal space in the plane is ridiculously small. I felt trapped in the small space. I am 6’ tall
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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enida v wrote a review Jun 2024
2 contributions
Barcelona - New York City
International
This airline will scam you out of your money. I paid extra 89 dollars to select a better seat. I called a day in advance to confirm i was getting that seat. Then at the airport they tell me i had to be moved in the VERY BACK because they changed aircraft but I could just call
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jessica J wrote a review Jun 2024
1 contribution
Barcelona - Miami
International
Worst of the worst. I travel often and this was the first Iberia flight. Planes are small and uncomfortable for an international flight. No entertainment or accommodation. We were told that outlets were on-board but none of them worked. Armrest has 2 positions: 90 degrees
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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On m’a complètement retourné la valise, on m’a volé ma ps5 bien sûr comme ils utilisent une clé spéciale la valise n’est pas endommagé et Iberia refuse de faire la réclamation je n’irai plus jamais chez eux
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Iberia's App features a check-in bot; problem is that doesn't function either
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Sofia M wrote a tip Yesterday
"My tip: choose another company please and have a nice trip! "
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Rick G wrote a tip Jul 8
"Only take carry-on bags and do not expect any level of responsiveness from Iberia should you have an issue of any kind."
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Suzanne7512 wrote a tip Jul 8
"Do not use this airline. As they are not telling you the right details."
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Riley P wrote a tip Jul 7
"Don’t use Iberia."
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Hazel K wrote a tip Jul 7
"Don't fly with them"
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