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15,655 reviews
Headquarters: Martínez Villergas 49, Madrid Spain 28027
Thu., 05-09
Thu., 05-16
3.015,655 reviews
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About Iberia

Airline Alliance

Headquarters: Martínez Villergas 49, Madrid Spain 28027

Airline Summary

The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.
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Popular mentions
Newark - Paris
First of all my flight from Bewark to Paris was delayed three hours. We never took off til 1 am. They don’t even serve you coffee without having to pay for it. You have to pay for water unless you want to wait an hour for a small glass. The attendants were rude and sears so
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Santander - Madrid
I travelled from Santander to Heathrow, changing at Madrid. I had taken hand luggage of the right weight and measurements to qualify as hand baggage only & yet my small case was removed by a member of Air Iberia staff without allowing me to comment. As I was transferring to a BA
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Madrid - Granada
Iberia left my luggage behind when I flew to Granada from Madrid. The staff at the lost luggage counter told me the bag wasn't lost; it was in Madrid and would be put on the next flight, 3 hours later. No apology was offered. Delivery was promised for "after 10:30 am" the
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Guatemala City - Madrid
The toilets are never cleaned during the flight as done with Air France .Imagine a flight of 12 hours ! When you ask for Water during the flight no answer given , stewards or flight attendant don't speak english ,they don't know about the meal what kind of food do you eat
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Madrid - Alicante
My selection of class shouldnt matter as I was a paying customer. I arrived in Madrid via my connection, ran to the gate and my flight to Alicante had not boarded yet. So I was relieved, I was travelling on Friday to get to Alicante for basically 1 and a half nights. So scanning
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That's what was left over of the trolley
"The best flight with Iberia is the flight you don't take!"
"Be assertive, polite but with realistic expectations."
"Bring a credit card. Not the best value in the long run. Bring your own food and drink."
"we are both in our sevenies and were last to board on the first flight although we booked 10 months before"
"It's hard to offer assistance or tips for this unpredictable company. I would fly on a different airline. That's my tip."
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