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Iberia

Headquarters: Martínez Villergas 49, Madrid Spain 28027
Overview
3.023,166 reviews
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About Iberia

Airline Alliance

oneworld
Headquarters: Martínez Villergas 49, Madrid Spain 28027

Airline Summary

The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.
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23166Reviews
3784Photos
100Tips
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Popular mentions
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leca d wrote a review Jun 2024
1 contribution
Miami - Barcelona
International
Lack of communication, flight going was actually canceled and they never told us it was canceled. We stood in line 3.5 hours to check in. Ended up being 4 hours delayed. Returning flight had a 3 hour delay. You had to beg for water. The planes were old and just didn't
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maria F wrote a review Jun 2024
1 contribution
Montevideo - Madrid
International
I am extremely disappointed with my recent experience with Iberia Airlines. I traveled with them 7 days ago, and upon arrival, my luggage was nowhere to be found. Despite multiple attempts to reach out to their customer service team, I have yet to receive any response or update
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Richard J wrote a review Jun 2024
1 contribution
Miami - Madrid
International
Wish I could give a complete review but can’t seem to get to the counter. Standing in huge line at counter for 2 hours now. No kiosks. No bag drop. Only 3 attendants. Get there 4 hours early to drop off your bags. We already checked in online….after they changed our seats
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Silvio P wrote a review Jun 2024
1 contribution
San Diego - Madrid
International
We bought tickets for this flight in December 2023. In the intervening period the flight times were changed three times. Original take off was 10:20am. Than it moved to 2:25pm and finally to 6:21am. The last change was less than one week before we took off!! They changed
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ofelia C wrote a review Jun 2024
2 contributions
Madrid - San Juan
International
Iberia website is not allowing for payment. Multiple methods have been tried (PayPal and Apple Pay just yield errors and two credit cards have done the same) cookies and data have been cleared, computer and app restarted. Having to pay $25/per per person to finish booking over
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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On m’a complètement retourné la valise, on m’a volé ma ps5 bien sûr comme ils utilisent une clé spéciale la valise n’est pas endommagé et Iberia refuse de faire la réclamation je n’irai plus jamais chez eux
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Iberia's App features a check-in bot; problem is that doesn't function either
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Sofia M wrote a tip Yesterday
"My tip: choose another company please and have a nice trip! "
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Rick G wrote a tip Jul 8
"Only take carry-on bags and do not expect any level of responsiveness from Iberia should you have an issue of any kind."
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Suzanne7512 wrote a tip Jul 8
"Do not use this airline. As they are not telling you the right details."
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Riley P wrote a tip Jul 7
"Don’t use Iberia."
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Hazel K wrote a tip Jul 7
"Don't fly with them"
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