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Iberia

22,996 reviews
Headquarters: Martínez Villergas 49, Madrid Spain 28027
Overview
3.022,996 reviews
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About Iberia

Airline Alliance

oneworld
Headquarters: Martínez Villergas 49, Madrid Spain 28027

Airline Summary

The largest airline in Spain, Madrid-based Iberia (IB) flies non-stop to about 15 domestic destinations and about 60 international destinations within Europe, and in Asia, Africa, the Middle East, North America and South America. Iberia is a member of the oneworld Alliance and has codeshare agreements with more than 15 airlines. Adolfo Suárez Madrid-Barajas Airport (MAD) is home to Iberia's hub, while Barcelona El Prat Airport (BCN) serves as a focus city. Iberia's fleet of aircraft feature a two-cabin (Business Class and Economy Class) configuration.
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22996Reviews
3760Photos
100Tips
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Morgan B wrote a review May 17
1 contribution1 helpful vote
Madrid - Dublin
Europe
Worst experience I have ever had with an airline. Showed up 2 hours before scheduled departure with no checked bags. We were redirected 4 times to different help counters because our flight ended up being through a different airline, but booked through Iberia. We were not given
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Benny L wrote a review May 14
1 contribution1 helpful vote
Lisbon - Madrid
Europe
Check in staff didn’t arrive until an hour and a half before boarding, systems were down so we couldn’t get the tickets online. Tried to call multiple people all were rude and not helpful and would lie to us about them trying to help. Plane was gross.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Silvia K wrote a review May 14
16 contributions6 helpful votes
Buenos Aires - Vienna
International
I've bought the most expensive option of Economy because I needed a Flexible ticket. Now when I am trying to change the date of the flight, it's 2500 EUR, and I already paid 1500 for the ticket. I can buy a new ticket with Turkish for 1300. I always buy flexible tickets and I
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Maria Eugenia H wrote a review May 14
Brooklyn, New York2 contributions1 helpful vote
New York City - Barcelona
International
Iberia gets a zero from me on customer service! I bought a LEVEL roundtrip ticket from NYC to Barcelona and had to pay for my seats, which I did. Then I had to change the date of one the flights and my seats were canceled and turned into an Iberia voucher. I didn't think it was
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Date of travel: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Alejandra C wrote a review May 13
2 contributions2 helpful votes
Copenhagen - Madrid
Europe
I filed a complained in their website, but was a bit tricky to find the right path so not sure it will go through. The complaint was regarding the treatment I received from the cabin crew on flight IB3729 on April 3rd, 2024. My seat was 9C, I had been sick prior to the flight
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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My twins in Malaga, Spain
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Clase Business IBERIA no tan guay
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syed s wrote a tip May 19
"Avoid this AIRLINE AT all costs, pay someone extra but have peace of mind. They will either lose your luggage or damage your luggage . "
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AndyG6 wrote a tip May 17
"Use another airline !!"
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Benny L wrote a tip May 14
"Don’t use this airline"
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Silvia K wrote a tip May 14
"my tip is to never book a flight with Iberia"
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Bachinphx wrote a tip May 11
"DO NOT USE THIS AIRLINE!"
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ReturnOne-wayMulti-city
Depart
Tue, 06-04
Return
Tue, 06-11
Travellers
1, Economy