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IndiGo


3,046 Reviews
Headquarters: Tower C Global Business Park Mehrauli-Gurgaon Road, Gurugram (Gurgaon) 122 002 India +91-099-1038-3838 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,046 Reviews from our TripAdvisor Community

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3,046 reviews from our community

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Showing 2,953: English reviews
Kottayam, India
Level 3 Contributor
20 reviews
1 helpful vote
Reviewed yesterday
NEW

I was traveled from Chennai to Hyderbad With a group of 20 members. The first problem which we faced was in the time of booking. They didn't provided us group ticket, they said they can only issue 4 ticket at one PNR and the problem was our Call got dropped twice, When we called again they said a different rate...

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Domestic Economy Chennai (Madras) - Hyderabad

Helpful?
Thank vivek v
Coimbatore, India
Level 3 Contributor
16 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

Indigo airline is the best Budget Airline in India. Pros: - Although thin but a comfortable seat -Very good service for a Budget Airline -If a boarding gate suppose to close to close 25 minutes, they wait till exact minute for the passenger to come. And only Airline which closes check in counter at 45 minutes. -Good fares -Lots of...

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Domestic Economy Chennai (Madras) - Guwahati

Helpful?
Thank rsarava2
Thiruvarur, India
Level 4 Contributor
23 reviews
16 helpful votes
Reviewed 3 days ago
NEW

Its an excellent short trip from Bangalore to Chennai. As it's budget carrier the leg room was not good. I could manage as its a short trip. They are always on time.

Domestic Economy Bengaluru - Chennai (Madras)
Helpful?
Thank sun_sundar2000
Goa, India
Level 6 Contributor
71 reviews
10 helpful votes
Reviewed 4 days ago
NEW

I have used Indigo on numerous occasions. Have found the staff to be courteous & to the point. My experience on 6E 711 on 17th November 2017 was different. Yes the staff on board were as informed courteous but on this occasion I found the Kolkatta based staff to be very warm & hospitable. Nilanjana was very patient & caring...

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Domestic Economy Mumbai (Bombay) - Goa

Helpful?
Thank Skalintlgoain
Level 5 Contributor
75 reviews
13 helpful votes
Reviewed 4 days ago
NEW
via mobile

Experience was a mixed bag one from Bengaluru to Pune (with a layover in Hyderabad) 1) Always on time - missed the mark this time Indigo known for its on time arrival and departure. Was a rag too late this time. With a delay in departure from BLR by 35 mins. Do figure out a way on working on the...

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Domestic Economy Bengaluru - Pune

Helpful?
Thank sim_ice
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 4 days ago
NEW

Nice airlines being low cost carrier only problem is less legroom (as I am tall need more :P) .. rest its good value for money and sometimes last minute deals are amazing

International Economy Dubai - New Delhi
Helpful?
Thank RamaiiNanda
Calgary
Level 5 Contributor
96 reviews
28 helpful votes
Reviewed 5 days ago
NEW

A very good discount airlines. While not as comfortable as a full-service airline, the service was excellent. from the check-in process through to disembarking the flight this was a very pleasurable flight.

Domestic Economy Kochi (Cochin) - Thiruvananthapuram (Trivandrum)
Helpful?
Thank Doug W
Pune, India
Level 4 Contributor
24 reviews
9 helpful votes
Reviewed 5 days ago
NEW

This was my first flight journey. Departure and arrival was on time. staff was also very friendly. Overall experience was very good.

Domestic Economy Pune - Bengaluru
Helpful?
Thank anilzagade
1 review
Reviewed 5 days ago
NEW

This is the worst airlines i have seen so far. My parents are traveling from USA to HYD and there was a delay in the international flight and missed the domestic flight from HYD to VTZ. the way the customer service handled the customers due to this disturbance is very poor and end up paying with more charges . They...

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Domestic Economy Hyderabad - Visakhapatnam

Helpful?
Thank padma c
1 review
1 helpful vote
Reviewed 6 days ago
NEW

They didn't issue boarding pass as I reported 5 minute late and I was 40 min before take off. If airline is late by hours we have to bear with it, if we are late cant you bear even for 5 minutes? I immediately tried web check-In it said my ticket is cancelled. I will not prefer Indigo any more!!

Domestic Economy Bengaluru - Hyderabad
Helpful?
1 Thank Prawin P
See travel tips for airlines
“pay extra and get front rows with better leg room and carry some entertainment as they dont have any”
RamaiiNanda, 17 Nov 2017 | Read review
“take aisle seat if you are a tall person.”
anilzagade, 16 Nov 2017 | Read review
“Report well on ontime to overcome slow pace of Screening/check in process”
Bhima2013, 13 Nov 2017 | Read review
“Never ever prefer this flight”
, 13 Nov 2017 | Read review
“Avoid it, if you can.”
678pradeepk, 12 Nov 2017 | Read review
Show next 5 travel tips 5 of 10
About IndiGo
The largest airline in India, low-cost carrier IndiGo Airlines (6E) flies to more than 35 destinations within India, as well as five international destinations in Nepal, Oman, Singapore, Thailand and the United Arab Emirates. The airline, which was founded in 2006, has primary hubs at Delhi's Indira Gandhi International Airport (DEL) and Andhra Pradesh's Visakhapatnam International Airport (VTZ). Secondary hubs are located at Mumbai's Chhatrapati Shivaji International Airport (BOM) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet is configured with only Economy Class seating.
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