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IndiGo


5,192 reviews
Headquarters: Tower C Global Business Park Mehrauli-Gurgaon Road, Gurugram (Gurgaon) 122 002 India 011 91 99103 83838 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,192 Reviews from our TripAdvisor Community

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5,192 reviews from our community

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Showing 5,017: English reviews
2 reviews
Reviewed today
NEW
via mobile

In my 2 years of using the airline, I have never had a flight which left on time on Indigo. The delay is so structured that I think it’s an everyday occurrence. First the delay is for 10 minutes. Then as the 10 minutes approach they add another 20 minutes. Very frustrating as a business traveler. I will now change...

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Domestic Economy New Delhi - Chennai (Madras)

Helpful?
Thank jykim20
Level 3 Contributor
11 reviews
Reviewed today
NEW

its very pleasant to travel in indigo its my first flight i have enjoyed a lot in that flight. staffs are very nice and they help every one

Domestic Economy Madurai - Chennai (Madras)
Helpful?
Thank sathiya4042
2 reviews
Reviewed yesterday
NEW
via mobile

Indigo Airlines customer care toll free number =6294044380//6207794735 please contact us and we solve your problem easy this number is very useful for us any enquiry any problem contact this number.

International Economy Mumbai - Philadelphia
Helpful?
Thank Getaway48654122933
Bengaluru, India
1 review
Reviewed yesterday
NEW

One airline I can always rely on if i want to reach my destination on time or before time. Good and courteous staff.Always on time. Never exceed travel time. Best for budget travellers. Food options are average.I am vegan so i am bit disappointed with food options as there is no vegan options.

Domestic Economy Bengaluru - New Delhi
Helpful?
Thank Himangi S
IndiGo, Guest Relations Manager at IndiGo, responded to this review

Hi Himangi, We keep on changing our onboard food menu and have duly noted your feedback for future consideration. Regards, IndiGo Team

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Domestic Economy Bengaluru - New Delhi

Mumbai, India
1 review
1 helpful vote
Reviewed yesterday
NEW

We had a good moreover average experience in our flight . Hospitality was good . Well coordinated and the flight was on time

Domestic Economy Mumbai - Mangalore
Helpful?
1 Thank ashronik2708
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 2 days ago
NEW

IndiGo and its staff don't miss a chance to amaze the travelers. I always feel pleasured to travel with them.

Domestic Economy Bengaluru - New Delhi
Helpful?
1 Thank RICHIE5325
IndiGo, Guest Relations Manager at IndiGo, responded to this review

Hi, That’s sooooo good to hear :) Regards, IndiGo Team

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Domestic Economy Bengaluru - New Delhi

Ahmedabad, India
Level 5 Contributor
47 reviews
58 helpful votes
Reviewed 2 days ago
NEW
via mobile

IndiGo airline Flight number 6E 362.Timing 21:35 to 00:30.we reached before time at ahmedabad airport.Long distance flight so tired so much.Jal pan of flight is very testy and full enjoy.Flight staff is also understandable hindi and english.we needed some other choice of food.

Domestic Economy Kolkata (Calcutta) - Ahmedabad
Helpful?
1 Thank AshokGorasiya
IndiGo, Guest Relations Manager at IndiGo, responded to this review

HI Ashok, We totally get how delays can impact our passengers’ schedules. And it really is against the IndiGo DNA to be late. However, we'll share your suggestion regarding the choice of food available onboard with our team. Regards, IndiGo Team

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Domestic Economy Kolkata (Calcutta) - Ahmedabad

2 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Good Experience, Satisfied services, Tempting snacks and hot drink, flight strictly adhere to schedule.

Domestic Economy Mangalore - Mumbai
Helpful?
1 Thank Connector40286263290
Ahmedabad, India
Level 5 Contributor
47 reviews
58 helpful votes
Reviewed 2 days ago
NEW
via mobile

We travel from BBI to CCU Flight number 6E 411.Flight on time.Travel time taken less than required.only problem that crew staff not given hot water after talking two times due to busy in food service.i hope Water given free of cost and food chargeable so she cant take seriously.

Domestic Economy Bhubaneswar - Kolkata (Calcutta)
Helpful?
1 Thank AshokGorasiya
IndiGo, Guest Relations Manager at IndiGo, responded to this review

Hi Ashok, We are sorry to have kept you waiting. Please share your travel detail via private message so we may take this further. Regards, IndiGo Team

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Domestic Economy Bhubaneswar - Kolkata (Calcutta)

Level 3 Contributor
22 reviews
13 helpful votes
Reviewed 3 days ago
NEW

I realize this feedback is a bit delayed as my flight took place on Oct 2nd. That said, I want to take this moment to extend my thanks and appreciation to the ticket counter agents (Anna Kathawi) and three gate agents (Avneet Tanya Manisha and Shasken). These agents showed exceptional customer service and amazing compassion which is rare in today's...

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Domestic Economy New Delhi - Jaipur

Helpful?
Thank Christine B
IndiGo, Guest Relations Manager at IndiGo, responded to this review

Hi Christine! It’s great to hear the flight was as 6E as it could be! It was super to serve you and we will make sure our team knows you what you said about them. look forward to serving you on board once again. Regards, IndiGo Team

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Domestic Economy New Delhi - Jaipur

See travel tips for airlines
“Very Prompt Airline”
Connector40286263290, 13 Nov 2018 | Read review
“I purchased fast forward which allowed me to bypass the long lines and.... my suitcase was the first bag off the aircraft”
christinebullock1, 12 Nov 2018 | Read review
“Try early check in to get better seating option”
FarAway66801906500, 11 Nov 2018 | Read review
“Don't use them. Use Jet Airways instead!”
maxparelius, 11 Nov 2018 | Read review
“Web check in is a farce since you need to go through the que to drop your lag age. It is advisable to go an hour earlier”
pras582017, 8 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About IndiGo
The largest airline in India, low-cost carrier IndiGo Airlines (6E) flies to more than 35 destinations within India, as well as five international destinations in Nepal, Oman, Singapore, Thailand and the United Arab Emirates. The airline, which was founded in 2006, has primary hubs at Delhi's Indira Gandhi International Airport (DEL) and Andhra Pradesh's Visakhapatnam International Airport (VTZ). Secondary hubs are located at Mumbai's Chhatrapati Shivaji International Airport (BOM) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet is configured with only Economy Class seating.

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