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IndiGo

Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002

Overview

3.53.5 of 5 bubbles9,956 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom3.0 of 5 bubbles
Seat comfort3.0 of 5 bubbles
In-flight entertainment (WiFi, TV, films)2.0 of 5 bubbles
Onboard Experience3.5 of 5 bubbles
Customer service3.5 of 5 bubbles
Value for money3.5 of 5 bubbles
Cleanliness4.0 of 5 bubbles
Check-in and boarding3.5 of 5 bubbles
Food and beverage3.0 of 5 bubbles
About IndiGo

Airline Summary

The largest airline in India, low-cost carrier IndiGo Airlines (6E) flies to more than 35 destinations within India, as well as five international destinations in Nepal, Oman, Singapore, Thailand and the United Arab Emirates. The airline, which was founded in 2006, has primary hubs at Delhi's Indira Gandhi International Airport (DEL) and Andhra Pradesh's Visakhapatnam International Airport (VTZ). Secondary hubs are located at Mumbai's Chhatrapati Shivaji International Airport (BOM) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet is configured with only Economy Class seating.
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9,956Reviews
2,068Photos
100Tips
3.5
9,956
Excellent
2,621
Very good
3,032
Average
1,316
Poor
576
Terrible
2,412

Popular mentions


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Rafiq J
1 contribution
1.0 of 5 bubbles
worst airline of india
Mumbai - HyderabadDomestic
Avoid this airline at all costs. The staff is not only insulting but also completely unsupportive. They routinely ignore passengers and show a blatant lack of respect. It's an experience you should steer clear of. and show a blatant lack of respect. It's an experience you should steer clear of.
Date of travel: October 2024
1.0 of 5 bubbles
Legroom
2.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
3.0 of 5 bubbles
Cleanliness
1.0 of 5 bubbles
Check-in and boarding
3.0 of 5 bubbles
Food and Beverage
Written February 16, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Scenic257883
Findel, Luxembourg
7 contributions
1.0 of 5 bubbles
Horrible flight
Istanbul - New DelhiInternational
Entertainement system was not working. It’s dirty and we didn’t get much food. Only one meal during the night and no breakfast. Flight was over 4h late and no announcements were made why.
Date of travel: February 2025
2.0 of 5 bubbles
Legroom
2.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
1.0 of 5 bubbles
Cleanliness
3.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written February 16, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Christopher W
Chesterfield, United Kingdom
255 contributions
3.0 of 5 bubbles
Delayed Return to Kolkata with Indigo
New Delhi - Kolkata (Calcutta)Domestic
This was the second leg of a journey from Udaipur to Kolkata. We were supposed to be on an earlier flight (6E2057) but our connecting flight from Udaipur to Delhi was delayed which we had learned is appaently the norm for Indigo with that flight. Otherwise the flight to Kolkata was uneventful and ok departing and arriving more or less on time.
Date of travel: January 2025
3.0 of 5 bubbles
Legroom
3.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
3.0 of 5 bubbles
Customer service
3.0 of 5 bubbles
Value for money
4.0 of 5 bubbles
Cleanliness
3.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written February 15, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Laxmikant R
8 contributions
1.0 of 5 bubbles
Worst
Mumbai - IstanbulInternational
Nothing works. Don't expect any services including water. Food and drinks is a distinct dream. No button to call the attendent.
Date of travel: February 2025
3.0 of 5 bubbles
Legroom
3.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
3.0 of 5 bubbles
Cleanliness
3.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written February 15, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Wander41528912230
1 contribution
1.0 of 5 bubbles
Unnecessary Fast forward charges
Goa - AhmedabadDomestic
The Goa airport service was pathetic. Fast forward counter was charging 600 Pet person at 8 pm when Boarding time Was 8:15 pm. The service was ridiculous at goa airpot
Date of travel: February 2025
Written February 15, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-5 of 9,568
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Showing results 1-5 of 2,068
Keivyel19
Kuala Lumpur, Malaysia
1 contribution
2.0 of 5 bubbles
Fly with family and especially with children, very difficult because not comfortable.
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A❤️P
Fintas, Kuwait
3 contributions
4.0 of 5 bubbles
Very nice. Very polite crew members and there team .. thank you
Read full review

Rasheeda O
3 contributions
1.0 of 5 bubbles
Food:disgusting, no value for their customers
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Praveenkumar P
1 contribution
5.0 of 5 bubbles
Allows through check-in from India to abroad via its partner airlines.
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Meander786486
1 contribution
1.0 of 5 bubbles
In case if you are travelling with Indigo in near future plan to reach airport an extra hour earlier as their Service is at snails pace !!
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Showing results 1-5 of 100
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