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Interjet


3,665 reviews
Headquarters: Ignacio Longares No. 102 Lote 2 Mza. 2, Toluca 50200 Mexico 011 52 800 011 2345 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,665 Reviews from our TripAdvisor Community

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3,665 reviews from our community

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Showing 1,229: English reviews
Palenque, Mexico
Level 3 Contributor
20 reviews
1 helpful vote
Reviewed yesterday
NEW

This company usually is intime except with things out of their control. The employees are efficient well informed and friendly

Domestic Economy Mexico City - Villahermosa
Helpful?
Thank Mario G
1 review
Reviewed 3 days ago
NEW

I have flown with this airline twice. Both times I have had my flight changed last minute. The first time in was a small change and flew a couple hours earlier on a flight to Cancun. The second time my flight was cancelled two weeks before the trip, I booked the flight 6 months prior. In this experience they only...

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Mexico Economy Toronto - Mexico City

Helpful?
Thank Justin L
Bogota, Colombia
Level 6 Contributor
76 reviews
24 helpful votes
Reviewed 4 days ago
NEW
via mobile

The seat is very basic but comfortable enough, you will not have personal entertainment but the screens in the overhead, but that’s not a problem when you take into account a huge room-leg in all the seats. Will flight with them again

Domestic Economy Mexico City - Cancun
Helpful?
1 Thank Luis C
Level 5 Contributor
87 reviews
11 helpful votes
Reviewed 1 week ago
NEW

Interjet has two good things, they have a better price than others and good leg space which is important especially on a long trip. The ground service is OK and the flight was delayed one hour. The service on board was good, the food is typically bad just as people talk about airline food. this is a long flight, 5...

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International Economy Mexico City - Bogota

Helpful?
Thank Carlos R
More ▾
2 reviews
2 helpful votes
Reviewed 1 week ago
NEW

I was traveling from Huatulco to Mexico City and injured both the knees. Hardly able to walk. My seat wasn't moving and I had terrible back pain. I asked her to help adjust it or move me to the other seat- I was seated on 3 rd seat from the front with 9 seats right around me unoccupied. The air...

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Domestic Economy Huatulco - Mexico City

Helpful?
2 Thank Divya M
Hamilton, Canada
Level 6 Contributor
166 reviews
34 helpful votes
Reviewed 1 week ago

I fly quite a bit and was so pleasantly surprised with this airline. Efficient boarding of the plane, seats with more legroom than I've seen in years. The staff was very friendly. Complimentary drinks, beers, snacks and sandwiches. One of the best flights in years.

Mexico Economy Toronto - Cancun
Helpful?
Thank RickMcMexICan
Level 3 Contributor
11 reviews
3 helpful votes
Reviewed 1 week ago

I went to Puerto Escondido via Interjet, it was very good, the flights were on time. The service was good, not bad, not over the top either. The connecting flights were a little long but Puerto Escondido still a bit off the beaten path so it came with the territory.

Mexico Economy Los Angeles - Puerto Escondido
Helpful?
Thank LIKAPASA
Vancouver, Canada
Level 6 Contributor
154 reviews
34 helpful votes
Reviewed 1 week ago via mobile

We just returned. Flight was pretty darn good for the price. Service is complete but you don’t get if you don’t ask. They had the usual bunwhich which we all hate. Do bring something to eat. Beer wine were there for free for the asking and spirits also on the return flight. The flight crew were friendly and lacked in...

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Mexico Economy Vancouver - Cancun

Helpful?
Thank NGBUNK
Los Angeles
Level 2 Contributor
7 reviews
7 helpful votes
Reviewed 1 week ago

Know first that this is a Mexican "Spirit-Frontier-no-frills" type airline that is often cheaper and more comfortable than United-American flights. Chances are good you will have empty seats around you. Lots of legroom. They prefer Spanish speakers so if you are monolingual English you won't be happy. Cheap inter-city Mexico flights. Though they fly to Canada and a few US...

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Mexico Economy Los Angeles - Mexico City

Helpful?
Thank SeenITAndDoneIT
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago

They''ll just keep throwing you to another agent and make it impossible to keep it professional. flight change from like 1 p.m. to 5 a.m. Interjet said since there was that early flight available, they wont refund. Sooo lucky I am to encounter all this crappy airlines. recently had to travel a lot for business and have had the worst...

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Mexico Economy Los Angeles - Mexico City

Helpful?
1 Thank DaveGZ
See travel tips for airlines
“Be careful when you buy your ticket to be sure you will not have to pay extras later in the airport.”
concienciaindigenamx, 21 Oct 2018 | Read review
“If you have an alternative, go for it!”
880divyam, 15 Oct 2018 | Read review
“Paying to select a seat may not be necessary.”
SeenITAndDoneIT, 13 Oct 2018 | Read review
“Buy your ticket as early as possible to get the best price.”
andresd599, 12 Oct 2018 | Read review
“Try buying your tickets with several months of anticipation, since they make great offers (discounts)”
mawrizio25, 11 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Interjet
Low-cost carrier Interjet (4O) is a Mexican airline with hubs at Mexico City's Benito Juárez International Airport (MEX) and Toluca's Licenciado Adolfo López Mateos International Airport (TLC). The carrier has also designated Monterrey International Airport (MTY) as a focus city. It flies to 38 destinations within Mexico, five destinations in the United States and one destination each in Colombia, Costa Rica, Cuba and Guatemala. Interjet has codeshare agreements with American Airlines, British Airways, Iberia and LAN Airlines. The airline's fleet of 57 aircraft includes Airbus A320-200 and Sukhoi Superjet 100/95 planes.
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