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Interjet


3,163 reviews
Headquarters: Ignacio Longares No. 102 Lote 2 Mza. 2, Toluca 50200 Mexico 011 52 800 011 2345 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,163 Reviews from our TripAdvisor Community

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3,163 reviews from our community

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Showing 1,052: English reviews
1 review
Reviewed 2 days ago
NEW

We boarded our flight three times, twice we were removed from the plane, once presumably for a communications equipment issue and once because someone had left the plane without permission which was a security issue.That was the only communications given for any of the 14 hour delay that we experienced. As compensation we were provided with inadequate food vouchers valued...

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USA Economy Cancun - San Francisco

Helpful?
Thank Steve M
Sydney, New South Wales, Australia
Level 4 Contributor
40 reviews
15 helpful votes
Reviewed 3 days ago
NEW
via mobile

This domestic Mexican airline rang me at 7:30 am to advise me that my 12:55 flight “might” be cancelled and wanted to offer me a place on a later flight “just in case”. Faced with the prospect of an unnecessary trip to the airport and the thought of a cancelled flight, it was not hard to persuade me to take...

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Domestic Economy Mexico City - Oaxaca

Helpful?
Thank DVDPlayer_13
San Bernardino, California
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

Excellent service at a very affordable price! They give you complimentary drinks and offer good alcoholic beverages and food at a reasonable cost. I would definitely be flying more often with this airline, especially for how inexpensive it is.

Domestic Economy Tijuana - Leon
Helpful?
Thank Fidel O
Whittier, California
Level 3 Contributor
12 reviews
3 helpful votes
Reviewed 3 days ago
NEW
via mobile

First time travel on this Mexican airline. Flights on time both ways!!! The flights were full yet it never felt that way .. very roomy seats and extra leg room with out paying extra!! Will definitely fly this airline again on our next flight to Mexico !! Good discount for seniors!!!

Mexico Economy Los Angeles - Puerto Vallarta
Helpful?
Thank Xochitl S
Playa del Carmen, Mexico
Level 6 Contributor
116 reviews
38 helpful votes
Reviewed 3 days ago
NEW

Great flight, usually they are more expensive with in Mexico, but when they have deals it is totally worth it fly with them, super nice staff and drinks included :) Wish they had actual food to purchase!!! I recommend it!

Mexico Economy Los Angeles - Cancun
Helpful?
Thank Ana M
3 reviews
3 helpful votes
Reviewed 4 days ago
NEW

I needed multiple flights to Mexico and Interjet offered the best prices.It may just be my luck, but my original flight from JFK was delayed one hour. My return flight that I booked months in advance was changed and now required an 8 hour layover at Mexico City airport. That flight was a red eye leaving around midnight. No one...

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Mexico Economy New York City - Mexico City

Helpful?
Thank Paul P
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed 4 days ago
NEW
via mobile

I’ve never had a problem with Interjet. Always friendly, both staff on the ground as well as up in the sky. Smooth check-ins and boardings. Clean airplanes with much more legspace than any other airline I’ve flown with. Fairly comfortable seats. Service hasn’t been extraordinary, but friendly with a smile.

International Economy San Jose - Mexico City
Helpful?
Thank Evelina G
Level 3 Contributor
16 reviews
5 helpful votes
Reviewed 4 days ago
NEW
via mobile

Definetly it is the best value Airline in México, you get exacly what you paid for. Thats something to thank for

Mexico Economy New York City - Mexico City
Helpful?
Thank Al C
Playa del Carmen, Mexico
2 reviews
2 helpful votes
Reviewed 5 days ago
NEW
via mobile

My parents were supposed to get on the 11:00 pm flight last night from San Francisco ca. To Cancun mex. 5 min before the flight they cancelled the flight for next day 11:00 am , no explanation was given and they said they would give hotel and food for the passengers. Few minutes after another manager comes and says that...

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Mexico Economy San Francisco - Cancun

Helpful?
2 Thank Marysol P
Los Angeles, California
1 review
1 helpful vote
Reviewed 5 days ago
NEW

My review is based on the horrible customer service provided by ALL personnel on my flight from LAX to SJC and my interaction with their complaint department after the flight. Let me first start off by stating that I am fully aware that there are certain situations, such as weather conditions and airport closures, that are completely out of the...

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Mexico Economy Los Angeles - Los Cabos

Helpful?
1 Thank VTPerea2016
See travel tips for airlines
“Sit back, relax, put on your head gear and take a trip through the atmosphere!”
fidelo69, 13 Jul 2018 | Read review
“They are all great”
Chris_Ridgwell, 10 Jul 2018 | Read review
“Do not expect much. Good choice for a direct flight and inexpensive. Bring food as the sandwiches they serve are okay.”
johannesm988, 10 Jul 2018 | Read review
“If on a long flight download a movie onto a portable device as our flights only had the screens that drop down every 4 or 5 seat rows.”
noosans, 7 Jul 2018 | Read review
“careful on ads by this airline, it shows price for one way only, looks cheaper but they never have the same price for round trip.”
Ceciliadomon, 4 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Interjet
Low-cost carrier Interjet (4O) is a Mexican airline with hubs at Mexico City's Benito Juárez International Airport (MEX) and Toluca's Licenciado Adolfo López Mateos International Airport (TLC). The carrier has also designated Monterrey International Airport (MTY) as a focus city. It flies to 38 destinations within Mexico, five destinations in the United States and one destination each in Colombia, Costa Rica, Cuba and Guatemala. Interjet has codeshare agreements with American Airlines, British Airways, Iberia and LAN Airlines. The airline's fleet of 57 aircraft includes Airbus A320-200 and Sukhoi Superjet 100/95 planes.
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