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Air Serbia


1,164 reviews
Headquarters: Jurija Gagarina, 12, Belgrade 11000 Serbia 011 381 11 3112123 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,164 Reviews from our TripAdvisor Community

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1,164 reviews from our community

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Showing 617: English reviews
Sarajevo, Bosnia and Herzegovina
Level 6 Contributor
389 reviews
201 helpful votes
Reviewed yesterday
NEW

This is a short service and usually you will fly on turbo prop (ATR 72) plane. Short flight these days means you will just get a small bottle of water on board. Staff was polite and all in all it was just another flight.

Europe Economy Belgrade - Sarajevo
Helpful?
Thank Filotije
Belgrade, Serbia
Level 5 Contributor
60 reviews
14 helpful votes
Reviewed 5 days ago
NEW

Every was fine on the first leg, however on coming back our hand luggage was deemed to big!!!! have only been using it on this airline for 4 years. The staff finally agreed that the bags were the correct size, but the added stress at check put a damper on the whole return trip.

Europe Economy Belgrade - London
Helpful?
Thank Robertsnov
Nicosia, Cyprus
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 6 days ago
NEW

I traveled with my 10 year old daughter from Larnaca to Paris. The flight was very good (what i was most concerned), the staff helpful, and the connection on time. I will fly with Air Serbia again.

Europe Economy Larnaca - Paris
Helpful?
Thank Vasso K
Beirut, Lebanon
3 reviews
Reviewed 1 week ago
NEW

We flew with Air Serbia from Beirut to Belgrade, then from Belgrade to Paris, and later on from Belgrade to Beirut. All the flights had delays, the first delay when we reached Paris caused a delay in our luggage arrival, we arrived in the morning, luggage arrived late at night, so we had to go twice to the airport.. As...

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Europe Economy Belgrade - Paris

Helpful?
Thank zeinaelkhoury86
Purrmerend
Level 6 Contributor
660 reviews
200 helpful votes
Reviewed 1 week ago

Thios is one of the few airlines serving Montenegro. The flights were on time, and the service is not free, only a glass of water is complementary. The crew was ok, nothing special and the English public adress was on all flights difficult to follow.

Europe Economy Amsterdam - Podgorica
Helpful?
Thank zimof1
zürich
Level 3 Contributor
24 reviews
24 helpful votes
Reviewed 1 week ago

Twice as expensive as Swiss, plus zero service. There used to be a cookoe, drinks of your choice, sandwiches. Today? A 0.25dl of water. To laugh. Staff have become unfriendly, unmotivated ... a shame these airlines. Business Class was once top, today a flop. Tight eco seats, no pillows, plastic cups, an inedible little food in a cardboard box. No...

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Europe Economy Zurich - Belgrade

Helpful?
2 Thank muscletech78
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Jamaica, New York
Level 5 Contributor
64 reviews
28 helpful votes
Reviewed 2 weeks ago

We had a flight from New York to Belgrade and almost everything was perfect. The check in was a breeze and everyone was so accommodating. The Business Class lounge was a bit of a let down, the food was barely edible and very disappointing. The flight was perfect. The food, drink and service were very good. The return from Belgrade...

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International Business Class New York City - Belgrade

Helpful?
Thank Anne C
Level 2 Contributor
6 reviews
Reviewed 2 weeks ago

We had a flight from New York to Belgrade , everything was excellent form the check in - new plane - crew- service Air Serbia has changed a lot for better .

International Economy New York City - Belgrade
Helpful?
Thank Escape787468
Beirut, Lebanon
Level 1 Contributor
3 reviews
4 helpful votes
Reviewed 2 weeks ago

During check in we were 2 persons one with a 26kg bag and the 2nd with a 12kg only, & usually all airlines let you have some extra weight if the other luggage is less than the permitted (23kg), but the blond lady at the check in counter in Belgrade airport was very rude and unfriendly, she insisted to remove...

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International Economy Belgrade - Beirut

Helpful?
1 Thank PL802018
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 weeks ago

The first leg of our flight was late and they held the plane for the second leg. As we got off the plane we were met with a person with a small sign telling us to hurry and pointing the way. Another employee then herded everyone through the airport for quite a distance telling us to hurry, hurry. People were...

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Europe Economy London - Zagreb

Helpful?
1 Thank Linda G
See travel tips for airlines
“Check baggage size very carefully when using heathrow”
Robertsnov, 8 Nov 2018 | Read review
“Do not take risk with a 1 hour transit flight with Air Serbia”
PL802018, 26 Oct 2018 | Read review
“the only good part was it has been direct flight. This plane had no engines but propellers so it was noisy. .”
rada7, 22 Oct 2018 | Read review
“Choose Wizz Air, much better and cheaper.”
SanjaL, 21 Oct 2018 | Read review
“be careful boarding is by the rear - so choose a seat in the back”
419fran_oist, 16 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Serbia
Air Serbia (JU) is the country's largest airline as well as its flag carrier. Etihad Airways (EY) owns 49 percent of the company and the balance is owned by the Serbian government. Travelers also earn points in Etihad's frequent flier program. Previously known as Jat Airways, the airline operates from a hub at Belgrade Nikola Tesla Airport (BEG). It flies to about 40 destinations in Europe, Asia and the Middle East. Air Serbia also has codeshare arrangements with 13 other airlines. The carrier has a fleet of 20 planes, including Airbus A319-100, Airbus A320-200, ATR 72-200, ATR 72-500 and Boeing 737-300 aircraft. Most are configured with a single Economy Class cabin, but some planes also have Business Class seating.

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