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Jet Airways


5,492 Reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai (Bombay) 400099 India +91-22-3989-3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,492 Reviews from our TripAdvisor Community

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5,492 reviews from our community

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Showing 5,183: English reviews
Seattle, Washington
Level 6 Contributor
490 reviews
137 helpful votes
Reviewed yesterday
NEW

We chose Jet Airways over other airlines on our recent trip to DElhi from Chennai for our North India Pligrimmage. The prime reason being the number of flights and convenient timing. We took the Afternoon flight.The Check in was smooth, and the Boarding systematic. The Seating was comfortable. The Inflight Catering adequate and service very good.. Certainly would fly again

Domestic Economy Chennai (Madras) - New Delhi
Helpful?
Thank KRAMA200
Surat , Gujarat , India 🇮🇳
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW
via mobile

Nice service and good size of seat in domestic service...food test is ok ok but it’s nice thing that they serve food in afternoon flight...not all flights give this facility in same price rang of ticket....

Domestic Economy Mumbai (Bombay) - Chennai (Madras)
Helpful?
Thank Ravi J
Bengaluru, India
Level 5 Contributor
69 reviews
24 helpful votes
Reviewed yesterday
NEW
via mobile

Traveled on 9W0016 from Chennai to Singapore, the flight was delayed as always. While booking, the aircraft shown was wide-body one but the one that was actually deployed was simply a B737. I was expecting greater leg space and wider seats since the one shown during booking was B777. The leg space was as less as it could have been,...

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Southeast Asia Economy Chennai (Madras) - Singapore

Helpful?
Thank VarunPo
Level 4 Contributor
45 reviews
8 helpful votes
Reviewed yesterday
NEW
via mobile

Over all a very good experience. The seats are comfy even in economy. Staff is courteous It's mostly on time and clean. Food is included in flight charges. Packaged Water is given in small bottles. Food quality is good, but variety is not that good. Vegetarian sandwich or sub is not very tasty. Lots of entertainment stuff via jet wifi.

Domestic Economy Bengaluru - Pune
Helpful?
Thank AMIT A
Ahmedabad
Level 6 Contributor
161 reviews
25 helpful votes
Reviewed yesterday
NEW

Mumbai to Ahmedabad. First of all the flight was brought forward although this was due to restrictions in Mumbai. The flight itself took off and arrived some 15 minutes behind schedule. Seating was OK and food was as per standard food served. My strong input is Jet Airways has improved food standard and Quality. Over all it was average experience.

Domestic Economy Mumbai (Bombay) - Ahmedabad
Helpful?
Thank dinam3ba
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Ahmedabad
Level 6 Contributor
161 reviews
25 helpful votes
Reviewed yesterday
NEW

Delhi to Ahmedabad. I was looking forward to flying on Jet Airways but it was the great experiences. The flight itself took off on time and arrival before 15 minutes. Seating was OK and food was as per standard food served was OK. My strong input is Jet Airways has improved food standard and Quality. Over all it was good...

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Domestic Economy Ahmedabad - New Delhi

Helpful?
Thank dinam3ba
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Ahmedabad
Level 6 Contributor
161 reviews
25 helpful votes
Reviewed yesterday
NEW

Delhi to Mumbai we were looking forward to flying on Jet Airways but it wasn't the greatest of experiences. The flight itself took off and arrived some 15 minutes behind schedule but we were reached late by 30 minutes. Seating was OK but food was also OK as standard food served. My strong input is Jet Airways has improved food...

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Domestic Economy New Delhi - Mumbai (Bombay)

Helpful?
Thank dinam3ba
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Oslo, Norway
Level 2 Contributor
8 reviews
Reviewed yesterday
NEW

We did return from Chandigarh 27th og October. First problem did start when we did checkin luggage. They was not abel to check in luggage all the way to Amsterdam, we had to manually pick up luggage om Dehli and, check It in for new. The problem then was that we had to wait 8 houre in Dehli befor we...

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International Economy Chandigarh - Amsterdam

Helpful?
Thank Bjørnar V
Pune, India
Level 4 Contributor
32 reviews
28 helpful votes
Reviewed yesterday
NEW

I would definitely recommend Jet Airways if you are travelling within India. Had booked JA from Mumbai to Delhi - Business class. The service was top notch, the staff was very friendly, knowledgeable. I also accessed the lounge area at terminal 2 Mumbai on ground floor, was indeed a good experience before the flight. The food and entertainment system in...

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Domestic Business Class Mumbai (Bombay) - New Delhi

Helpful?
Thank NikhilPatil
Navi Mumbai, India
Level 2 Contributor
5 reviews
Reviewed 2 days ago
NEW

very very good . no match with any other airlines of India. This is the only airline from the year 1993 that operating to the satisfaction of indian travellers

Domestic Economy New Delhi - Mumbai (Bombay)
Helpful?
Thank Anil592015
See travel tips for airlines
“reach little early on Monday morning and Friday evenings”
Anil592015, 22 Nov 2017 | Read review
“If booking connecting flights ensure that you give yourself at least 2-3 hours between connections allowing for delays.”
cristineh907, 22 Nov 2017 | Read review
“don't fly jetways”
carmine69, 22 Nov 2017 | Read review
“It's a good option if travelling from / to India. Be a little early to the airport to avoid last minute hassles.”
Vaibhavguptacs, 21 Nov 2017 | Read review
“comparatively best from other airlines from india”
9_kamath, 20 Nov 2017 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.
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