We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jet Airways


9,721 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India 011 91 22 3989 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

9,721 Reviews from our TripAdvisor Community

Write a Review

9,721 reviews from our community

Filter reviews by popular destinations:
All reviews Mumbai New Delhi Bengaluru London Chennai (Madras) Kolkata (Calcutta) Hyderabad Pune Amsterdam Bangkok Dubai Singapore Ahmedabad Goa Paris
Traveller rating
Cabin
  • (7,989)
  • (0)
  • (1,104)
  • (65)
Route
  • (5,458)
  • (2,469)
  • (669)
  • (399)
  • (123)
  • More
Language
  • More
Showing 9,184: English reviews
2 reviews
Reviewed today
NEW
via mobile

Excellent Pilot of jet airways, i forgotten his name but remember his surname. if one want to analyse pilot capability then must concentrate how he land plane.This type of smooth flight can experience in otjer leading international flight. Thanks jet for hired him.

International Economy Mumbai - Dubai
Helpful?
Thank Manoj V
Level 2 Contributor
6 reviews
Reviewed today
NEW

This was my first time flying Jet Blue to Boston. Seats were large enough, room for legs in front. The great part is they have DirecTv and SiriusXM radio. We were going to Boston for the Astros v Red Sox game and the flight was full of Astro fans. We all realized that we could listen to the game on...

More 
Domestic Economy Houston - Boston

Helpful?
Thank Jeff B
Faridabad, India
Level 6 Contributor
644 reviews
135 helpful votes
Reviewed today
NEW

Me and my wife were booked for a flight from Aizawl - Guwahati (9W676) and Guwahati - New Delhi (9W 606), with a layover of only 40 minutes at Guwahati. I had to book it under different PNR as I utilised Frequent Flyer points for Aizawl-Guwahati sector. This flight was to leave Aizawl However, due to incessant rains, incoming flight...

More 
Domestic Economy Aizawl - New Delhi

Helpful?
Thank RAJENDRA884
Birmingham, United Kingdom
Level 3 Contributor
11 reviews
5 helpful votes
Reviewed today
NEW

Very impressed with Jet2. Seats with leg room more than adequate, Flight was delayed, no fault of the airline. Another flight was delayed coming in so we sat for 15/20 mins on the tarmac, The pilot was very good and invited children up the the cockpit. This kept everyone in the holiday mood. Staff were attentive without being pushy. Booking...

More 
Europe Economy Birmingham - Paphos

Helpful?
Thank Cynthia K
Level 3 Contributor
13 reviews
2 helpful votes
Reviewed today
NEW

Last week i took two international and three domestic flight of Jet Airways. The service quality is very low, food quality, quantity both is below standard. Was not impressed by the expressions and dealing attitude of the cabin staffs in all flights except one from Indore to Delhi. No smiling faces, appeared that they are not happy with themselves at...

More 
Asia Economy Kathmandu - Ahmedabad

Helpful?
Thank Raghav Raj R
Corbridge, United Kingdom
Level 6 Contributor
145 reviews
72 helpful votes
Reviewed today
NEW

We boarded very quickly and the staff were accomodating whilst boarding, however after that I thought they were very curt and rude, not sure if any of them actually smiled. The person infront of me reclined his seat before take of and I could barley move infact I felt extremely claustrophobic, he was eventually asked to raise it for take...

More 
International Economy London - New Delhi

Helpful?
Thank Alison B
Indore, India
Level 3 Contributor
16 reviews
17 helpful votes
Reviewed today
NEW

it was an excellent ride from kolkata to indore. Jet has just started its direct service from indore to kolkata since august of around 2:25 mints. They provide food during the journey with vboth veg and nonveg options. Staff is well dressed and well behaved.

Domestic Economy Kolkata (Calcutta) - Indore
Helpful?
Thank kanungoarchita
1 review
Reviewed yesterday
NEW

I have a good experience of Jet airways, many different airline i have used in last few months to fly back and forth to india. Jet Airways is in best my choice. The Check in and luggage handling experience is very good. All the staffs are cordial. Boarding experience is very good.

Domestic Business Class New Delhi - Mumbai
Helpful?
Thank Charanjit v
Patna
Level 6 Contributor
128 reviews
47 helpful votes
Reviewed yesterday
NEW

Flight was on time but the landing was too harsh. With Airport like T-3 it could have been smoother.

Domestic Economy Jaipur - New Delhi
Helpful?
Thank manjujitendra
Mumbai, India
Level 6 Contributor
234 reviews
151 helpful votes
Reviewed yesterday
NEW
via mobile

Day by day this airways is loosing it's ratings.They have reduced the seat width to bare minimum and only person with slim bodies fit in properly.The width of the aisle is so less that the trolley knocks your hand if not warned. The benefits of the Platinum card holder are slowly getting reduced systematically. It's a con.loyalty does not pay...

More 
Domestic Economy Mumbai - Vadodara

Helpful?
Thank rakeshMumbai_India
See travel tips for airlines
“Get a frequent flyer number, it gives you extra baggage allowance”
RAJENDRA884, 20 Sep 2018 | Read review
“We are helpless if we need to fly in this country, the choice is which is better among the worsts.”
raghavrajr, 20 Sep 2018 | Read review
“Flight are to be chosen as per the convenience and time”
manjujitendra, 19 Sep 2018 | Read review
“Jet provide cheapest flight during less demand...”
rmpatel44, 19 Sep 2018 | Read review
“No such specific tips--However, Jet staffs are always there to help you”
apojha71, 19 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

4,002 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4002)
Viewed
View from Window (715)
Viewed
Airport (1326)
Viewed
Cabin (220)
Viewed
Food and Drink (177)
Viewed
Seat (557)
Viewed
Airline Lounge (107)
Viewed
Our fleet (23)
Viewed
Onboard Feature (71)
Viewed
Other (806)