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Kenya Airways

3,475 reviews
Headquarters: Airport North Road, PO Box 19002 – 00501, Nairobi Kenya 00501
Overview
3.03,475 reviews
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About Kenya Airways

Airline Alliance

SkyTeam
Headquarters: Airport North Road, PO Box 19002 – 00501, Nairobi Kenya 00501

Airline Summary

Nairobi-based Kenya Airways (KQ) is the country's flag carrier. A member of the SkyTeam alliance, the airline flies non-stop to more than 55 destinations. These include four domestic destinations, as well as cities elsewhere in Africa, and airports in Asia, the Middle East and Europe. Its fleet consists of aircraft configured with two cabins: Business Premier World and Economy Class. Kenya Airways' hub is located at Nairobi's Jomo Kenyatta International Airport (NBO). Business Class passengers have access to the airline's Simba Lounge at NBO, while elite members of its frequent flier program can use the airline's JV Lounge at NBO.
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3475Reviews
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Willem E wrote a review Mar 2024
6 contributions6 helpful votes
Johannesburg - Kilimanjaro National Park
Africa
Avoid this airline at all costs. Unreliable lying, disrespectful. Instead, use a longer route via Dubai, Kigali or Dar es Salaam. Pay more with the prospect that you will not have a cancelled, delayed, and unpleasant flight. I spent over 8 hours being lied to and deceived by
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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f d wrote a review Mar 2024
9 contributions2 helpful votes
Amsterdam - Mombasa
International
The flight was okay for a part,but kenia airways did not put us ,while we payed extra for it,next together,i have than to pay 240 dollar to sit together,but they refused to pay back the first 50 dollar.amadeus there partner send them 3 times the request but they do nit even
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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127Fred wrote a review Mar 2024
London, United Kingdom600 contributions203 helpful votes
Dar es Salaam - London
International
Bar the splendid uniform and ethnic-based accessories worn by the no less splendid, most-female staff, we did not notice anything bad nor good, with an eventless, punctual flight. An airline can better be judged by its handling of a stress situation. The self-proclaimed 'The
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Benjamin J wrote a review Mar 2024
Curepipe21 contributions3 helpful votes
Nairobi - Moroni
Africa
Did not get luggage lost in Nairobi mad and they only pay you 100$ as compensation What the hell of an airline is this and say that the are "Holding back luggage "!
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Jean D wrote a review Mar 2024
Northampton, United Kingdom14 contributions10 helpful votes
Nairobi - London
International
A terrible Business Class flight, food, service (or lack thereof), films, culminating in our priority luggage coming last off the carousel. Cannot get an apology from Kenya airways. Do not use!
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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La colation
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Legroom on KQs Dreamliner allows for better sleeping
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123456
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Tourist41143148794 wrote a tip Apr 11
"For the price you pay, dont expect 1st class experience. A truly affordable airline and you absolutely get more for what you pay for."
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Gift N wrote a tip Apr 6
"This airline is terrible "
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marieCoventry wrote a tip Apr 4
"The in-flight entertainment isn't great so if u want to watch on your own device you need to download an app before travelling."
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Tatenda N wrote a tip Apr 3
"Do not try it, every flight is delayed. But the crew team when the plane arrives is very nice"
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Anders P P wrote a tip Apr 2
"Get the perks from FFP elite when traveling eco"
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Depart
Sat, 04-27
Return
Sat, 05-04
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