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KLM Royal Dutch Airlines

4 of 5 stars
762 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands +31-20-474-7747 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 368
  • 250
    Very good
  • 102
  • 25
  • 17

Tidy plane. Enough space for legs. Parsimonious quantity of food. Efficient staff. Overall good... read more

4 of 5 starsReviewed 3 days ago
Rating summary
  • 4 of 5 stars
    4 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Inflight Entertainment
    4 of 5 stars
    Onboard Experience
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
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762 Reviews from our TripAdvisor Community

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762 reviews from our community

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English first
Level Contributor
111 reviews
26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Tidy plane. Enough space for legs. Parsimonious quantity of food. Efficient staff. Overall good product... but it's not a feast!

Europe Economy
Thank Mabedui
tillsonburg, ontario
Level Contributor
8 reviews
8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I travelled on KLM on April 12th from Barcelona to Toronto with a change of planes in Amsterdam. Having travelled mostly with cheaper charter airlines we were VERY pleasantly surprised and pleased with the service on KLM. It was a delight to be served by people who actually seemed to enjoy their jobs. The cabin crew smiled...

More  International Economy

Thank debry
Jyvaskyla, Finland
Level Contributor
19 reviews
6 helpful votes
5 of 5 stars Reviewed 1 week ago

Every seat had their own multimedia centers, would have been nice to have more movies to select from but it was sufficient selection. Service on the plane was very pleasant.

International Economy
Thank Burmis78
Recife, PE
Level Contributor
52 reviews
11 helpful votes
5 of 5 stars Reviewed 1 week ago

not the first time flying with KLM. the kindeness of the tripulation was fantastic. the confort in economic class in a long fly was not so bad at all. the options of films, music, were tremendous. i recommend and fly again with KLM other times.

International Economy
Level Contributor
81 reviews
51 helpful votes
4 of 5 stars Reviewed 1 week ago

I like to travel with KLM because they are always on time. Customer oriented company, makes you feel comfortable and safe. I definitely recommend this airline on overseas travel. Good service over all.

International Economy
Thank 2alfa
Stockholm, Sweden
Level Contributor
129 reviews
37 helpful votes
4 of 5 stars Reviewed 1 week ago

As always, our flight with KLM was safe, comfortable, great pilot and nice crew. Even our connecting flights with Delta were well organized from KLM side.

International Economy
Thank Amela H
Amsterdam, The Netherlands
Level Contributor
35 reviews
16 helpful votes
4 of 5 stars Reviewed 1 week ago

Pleasantly surprised at the service. This has improved recently with the city trips. Enjoying the food packages with the dutch edge and the prices havent dissapointed me either. Also helps to have a flying blue card, to get those extra points.

Europe Economy
Thank pdijjie7
Middlesbrough, United Kingdom
Level Contributor
6 reviews
3 helpful votes
5 of 5 stars Reviewed 1 week ago

Flew as a family of 4 with boys aged 9 and 10; Newcastle to Amsterdam and then Amsterdam to JFK. Both flights were fine. We also flew back from Amsterdam to Newcastle. The main flight i.e. Amsterdam to JFK was on a 777. I had read poor reviews of this plane in the KLM layout of 3 4 3 in...

More  International Economy

Thank Richard P
W Yorkshire
Level Contributor
143 reviews
117 helpful votes
4 of 5 stars Reviewed 1 week ago

I was seated in economy this time. Overall the service was decent enough and the food as good as can be expected. Unfortunately KLM priced an upgrade to business at the silly level, still I survived

International Economy
Thank ZX6RRick
Glasgow, United Kingdom
Level Contributor
57 reviews
26 helpful votes
3 of 5 stars Reviewed 1 week ago

the flight was late arriving at Glasgow,and we took off 1 hour late. on landing you seem to be travelling miles to get to the gate, in flight we had opted for the comfort seats they were great and the cabin crew friendly. Glasgow to Amsterdam flights are used by passengers travelling on further,to say they were agitated about the...

More  Europe Economy

Thank kenny b
See travel tips for airlines
“It's cheap. period. everything else is a nightmare. Book it only if you have to.”
 of 5 stars 653erezy, 17 Apr 2016 | Read review
“Good idea to book seats beforehand.”
 of 5 stars jengeoff2002, 17 Apr 2016 | Read review
“Look at the available seats and pay the small euro for economy plus”
 of 5 stars 359edwinb, 15 Apr 2016 | Read review
“Use pillow giving for the seat and bring a neck pillow.”
 of 5 stars Kevindanielbaird, 13 Apr 2016 | Read review
“99% of the staff is very nice and helpful.”
 of 5 stars gihaneabboud, 11 Apr 2016 | Read review
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About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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