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KLM Royal Dutch Airlines


4 of 5 stars
5,557 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands +31-20-474-7747 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 2430
    Excellent
  • 1996
    Very good
  • 693
    Average
  • 245
    Poor
  • 193
    Terrible
Almost excelent

Excelent service, good meals, very punctual; I dislike the short space between seats, but it's... read more

4 of 5 starsReviewed 2 days ago
Guillermosa
,
FW
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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5,557 Reviews from our TripAdvisor Community

Write a Review

5,557 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Serbian first
  • Slovak first
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  • Any
English first
Cadillac, Michigan
2 reviews
2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were flying round trip, Chicago to Amsterdam and back to Chicago a week later. The flights left on time and arrived ahead of schedule on the way to Amsterdam. Flight Attendants were great! We will look to travel with KLM on any future flights we take.

International Economy Chicago - Amsterdam
Helpful?
Thank Bo J
FW
2 reviews
1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Excelent service, good meals, very punctual; I dislike the short space between seats, but it's economy

International Economy Vienna - Mexico City
Helpful?
Thank Guillermosa
Folsom, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Could Not Have Been Better! Although it was a long overseas flight, our first, the service was outstanding, courteous and attentive. The food, two meals served, were also delicious, locally sourced, and beautifully presented, along with complimentary wine or other alcoholic beverage of choice. This was after we were each served warm, moist towels to freshen up, and to clean...

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International Economy San Francisco - Amsterdam

Helpful?
Thank pattiok
Las Vegas, Nevada
Level Contributor
5 reviews
1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

The first leg of our trip was an 11 hour flight out of Cape Town, South Africa to Amsterdam on a Boeing 777. Thank goodness we had upgrade to their comfort seats which gave us a lot more leg room and a greater reclining position since the flight left at 11 pm and we wanted to sleep! The seat itself...

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International Economy Cape Town Central - Los Angeles

Helpful?
Thank Karen L
Amersfoort, The Netherlands
Level Contributor
3 reviews
1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

KLM is Holland's number 1 airliner. They have some great extra service, however with this extra service comes a price.

Europe Economy Amsterdam - Krakow
Helpful?
Thank PeterdNL
Pontypridd, United Kingdom
Level Contributor
3 reviews
1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Very friendly flight attendants couldn't do enough. I've always had great service from this airline.

International Economy Almaty - Cardiff
Helpful?
Thank Bluelord
Level Contributor
5 reviews
1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Fly with KLM a lot and have always had a great flight, friendly, efficient and attentive crew. have never experienced any delay with the airline.

International Economy Glasgow - Chicago
Helpful?
Thank Marie H
Orange, Texas
Level Contributor
9 reviews
1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We actually flew Economy Plus, which gave us extra leg room. The flight was great; food was good. Still couldn't sleep, but that me.

International Economy Houston - Amsterdam
Helpful?
Thank graderspet
Belgium
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very good; as always ; entertainment system recent movies service very well ; often offer drinks food is good

International Economy Amsterdam - Panama City
Helpful?
Thank wimvangrunderbeeck
Sonoma, California
Level Contributor
10 reviews
4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was a great flight. KLM is a first class airline. They treat you wonderfully from the moment you board the airplane. The flight crew is very attentive, calls you by name and sees to your every need.

International Business Class Amsterdam - San Francisco
Helpful?
Thank mpeter9404
See travel tips for airlines
“Options for this carrier are more than likely only offered at larger airports, to which we were glad was an option for our travel.”
 of 5 stars pattiok, 28 Sep 2016 | Read review
“If you prefer a comfy flight I would recommend you pay the extra money to get extra legroom.”
 of 5 stars PeterdNL, 28 Sep 2016 | Read review
“Make sure you get to your ongoing flight gate , as airport is massive and international gates from Schipol are other end of airport.”
 of 5 stars mariehR7405DJ, 28 Sep 2016 | Read review
“get your seats early.”
 of 5 stars graderspet, 28 Sep 2016 | Read review
“DO IT if you can afford it!”
 of 5 stars patricialJ9144LJ, 28 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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