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KLM Royal Dutch Airlines


18,669 reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands 011 31 20 474 7747 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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18,669 Reviews from our TripAdvisor Community

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18,669 reviews from our community

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Showing 8,859: English reviews
Wuxi, China
Level 5 Contributor
52 reviews
25 helpful votes
Reviewed yesterday
NEW

I frequently travel between Shanghai and London with a layover in Amsterdam. I have taken daytime and night time flights and never had any issues. The aircraft are always clean and the staff always helpful and polite. KLM are my preferred airline for the UK-China route

International Economy Shanghai - London
Helpful?
Thank Pete D
Western Springs, Illinois
Level 2 Contributor
8 reviews
Reviewed yesterday
NEW

A reasonably comfortable ride, good food selections and great service. The flight attendants did their jobs efficiently allowing for more quiet/sleeping time. Had to check bags; service was quick and pleasant.

International Economy Chicago - Amsterdam
Helpful?
Thank nowElizabeth
Largs, United Kingdom
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

Have been using KLM for years when traveling to Amsterdam. Recently travelled to Amsterdam for Roger Waters concert before the flight I purchased the baggage option for 1 off my bags to be placed in the hold for both flights . Once at the airport on both occasions I was given the baggage check in for free as the flight...

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Europe Economy Glasgow - Amsterdam

Helpful?
Thank Mathew M
The Hague, The Netherlands
Level 6 Contributor
1,802 reviews
833 helpful votes
Reviewed yesterday
NEW

Nice to sit in the front in the Dreamliner when flying home from Muscat via Dubai. Good new skewed configuration type business seats - appear rather flimsy but comfortable. Staff as always uniquely personal and welcoming, catering fabulous.

International Business Class Dubai - Amsterdam
Helpful?
Thank Hermes_NL
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Dublin, Ireland
Level 4 Contributor
24 reviews
2 helpful votes
Reviewed yesterday
NEW

i had a pleasent experience with this airline and my first time travelling with them too.. i usually travel with airline ryainair and free sandwich and drink was not what im used too will defo use this airline again...

Europe Economy Dublin - Amsterdam
Helpful?
Thank 64shay
Scotland, United Kingdom
Level 6 Contributor
117 reviews
103 helpful votes
Reviewed yesterday
NEW

Our virgin KLM flying experience was seriously marred by a horrendous experience on one of our flights. The flight from Edinburgh to Amsterdam was good. Flight on time and decent crew. A seamless transfer at Schipol - at this point we were impressed with KLM. Cue the Havana leg of our journey. Upgraded to Economy comfort for the extra legroom...

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International Business Class Edinburgh - Havana

Helpful?
Thank sunnybeacherTayside
Coventry, United Kingdom
Level 6 Contributor
253 reviews
75 helpful votes
Reviewed yesterday
NEW

Efficient friendly cabin crew. Easy embarkation and disembarking. Reasonable snack, good choice of free drinks

Europe Economy Milan - Amsterdam
Helpful?
Thank Sue19402014
Level 3 Contributor
10 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

Let me say one thing first, I am never booking a flight with KLM/Air France again! I travelled with my 5 year old son for the first time. They booked us on seats two rows apart. I called them several times but they could do nothing and told me to handle it myself on the airport ( just be sure...

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International Economy Amsterdam - Sydney

Helpful?
Thank Sasja B
Trelleborg, Sweden
Level 6 Contributor
95 reviews
14 helpful votes
Reviewed 2 days ago
NEW

Flying long distrance is Always a challenge for me. I'm kind of tall, so I need space. When flying this time it was really nice. Good space, nice people working at the flight and good in-flight Entertainment.

International Economy Copenhagen - Toronto
Helpful?
Thank Bingsgard
2 reviews
Reviewed 2 days ago
NEW
via mobile

I had booked flight for 24 June from Amsterdam to Stockholm with 10months in advance! Had my electronic ticket for that day and all seemed ok! I checked in and I got my boarding pass! Up to hear it all seemed normal however when trying to go through security boarding pass bounced back! security officer pointed out that boarding pass...

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Europe Economy Amsterdam - Stockholm

Helpful?
Thank Maria Carolina d
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“great airline highly recomended”
64shay, 20 Jul 2018 | Read review
“always try to sitt away from the bathrooms. Otherwise, too many people hanging out near your seat and Too much noise from the flushing.”
BetuliaEriksson, 19 Jul 2018 | Read review
“Just enjoy”
PatD534, 19 Jul 2018 | Read review
“If you are travelling that route and you are not in a rush, try Emirates or South African Ailines”
abdulkk, 19 Jul 2018 | Read review
“If you know you're going, book as soon as you can. All four legs of this flight were full, and I hear it's always like that to JRO.”
johnhY9886NS, 18 Jul 2018 | Read review
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About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). As a member of the SkyTeam alliance, KLM currently serves 163 destinations worldwide, of which 76 are intercontinental and 87 European. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats. Thanks to its efficient network, its modern fleet and many economical measures, KLM's performance in terms of fuel efficiency is one of the best in Europe.

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