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KLM Royal Dutch Airlines

33,766 reviews
Headquarters: Amsterdamseweg 55, Amstelveen The Netherlands 1182 GP
Overview
4.033,766 reviews
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About KLM Royal Dutch Airlines

Airline Alliance

SkyTeam
Headquarters: Amsterdamseweg 55, Amstelveen The Netherlands 1182 GP

Airline Summary

The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). As a member of the SkyTeam alliance, KLM currently serves 163 destinations worldwide, of which 76 are intercontinental and 87 European. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats. Thanks to its efficient network, its modern fleet and many economical measures, KLM's performance in terms of fuel efficiency is one of the best in Europe.
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Stay43997868268 wrote a review Apr 16
1 contribution1 helpful vote
Krakow - Houston
International
At my travel to Houston, my baggage was left at stop in Amsterdam. It arrived next day at 2 pm, but I was told not to come until they call me again. They phoned me at 4 pm and told the baggage can be picked up until 5 pm, so i had to rush through whole city to kick it up as i
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Ken T wrote a review Apr 16
Beverley, United Kingdom34 contributions20 helpful votes
Tokyo - Amsterdam
International
KLM are OK for short haul but this 14 hour flight from Tokyo to Amsterdam was dreadful. Expensive, cramped/uncomfortable seats, poor food, insufficient toilets (one of which went out of order shortly into the flight). Avoid KLM for long haul and use one of the airlines from UAE
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ŁUK K wrote a review Apr 15
2 contributions1 helpful vote
Cork - Lyon
Europe
My flight was stopped in Cork for 45 min even different flight to AMS departure on time. They renovating runway so that's why they postponing the flight. I missed my connection and after they started to change and cancel my flight several times. The last flight we were in after
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Victor S wrote a review Apr 15
1 contribution1 helpful vote
Mexico City - Amsterdam
International
I purchased premium economy tickets for my family through the American Express travel website. However, upon arriving at the airport, we discovered that we had been downgraded to regular economy class without any prior notice. When I contacted KLM customer service to request
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Date of travel: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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v3003l wrote a review Apr 15
Kuala Lumpur, Malaysia14 contributions
London - Kuala Lumpur
International
A very misleading 'Time To Think' This airline charged me £56 to hold our seats for 48 hours and it's non-refundable. The website is very misleading as it looks as if I proceed with the booking the money will offset the purchase of tickets. Not happy!
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mimo późnej pory przylotu na lotnisku w Porto był jeszcze spory ruch .
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Krótko przed lądowaniem podane było jeszcze ciastko.
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Bob O wrote a tip Apr 20
"business class on Westjet does not have flat seats."
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Mark wrote a tip Apr 18
"Avoid KLM when it is at all possible."
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Duncan T wrote a tip Apr 17
"Avoid this airline. If anything goes wrong, they are not interested and customer care is appalling"
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Stay43997868268 wrote a tip Apr 16
"Just avoid it. When any problems occur, communication is lagging behind. Mobile app also barely works."
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Ken T wrote a tip Apr 16
"don't use for long haul"
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Mon, 05-06
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Mon, 05-13
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