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KLM Royal Dutch Airlines

33,766 reviews
Headquarters: Amsterdamseweg 55, Amstelveen The Netherlands 1182 GP
Overview
4.033,766 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About KLM Royal Dutch Airlines

Airline Alliance

SkyTeam
Headquarters: Amsterdamseweg 55, Amstelveen The Netherlands 1182 GP

Airline Summary

The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). As a member of the SkyTeam alliance, KLM currently serves 163 destinations worldwide, of which 76 are intercontinental and 87 European. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats. Thanks to its efficient network, its modern fleet and many economical measures, KLM's performance in terms of fuel efficiency is one of the best in Europe.
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Erik S wrote a review Apr 11
Dubai, United Arab Emirates2 contributions
Istanbul - Belgrade
Europe
Never seen the worse airline. First time I decided to fly by KLM and it was the last time. I was supposed to fly from Istanbul to Belgrade today, but I was not allowed on the gate of the plane. They(KLM stuff at the airport )said that it is impossible for your citizens to
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sean q wrote a review Apr 11
United Kingdom21 contributions13 helpful votes
Southampton - Amsterdam
Europe
Greedy charges. Thought I had checked three bags but only two I could have added an extra one on my booking for £19.30 but rather than inconvenience those behind our party I paid at the desk £47.15 one way for Blue Member.Rip Off! Thought we were going to be using this route
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael H wrote a review Apr 10
1 contribution
Amsterdam - Athens
Europe
Big problem for baggages. They did not allow to take it in the cabin of plane, even small baggage (accordingly the law). They told us that the plane was full. Big lies because after little time we saw empty spacies over our heads and the personnel was enough impolite. Never
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul M wrote a review Apr 10
London, United Kingdom15 contributions6 helpful votes
Norwich - Dublin
Europe
This was the reply from KLM customer service, 10 weeks after a delayed flight from Norwich UK. "I am sorry that your flight KL 1516 from Norwich to Amsterdam on 19 January 2024 was delayed due to late arrival of incoming aircraft weather reasons and unfortunately, the delay of
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DayTrip35243671674 wrote a review Apr 9
1 contribution
Amsterdam - Lima
International
I travelled Amsterdam to Lima 12hrs flight, booked children meals 24 hrs before as was stipulated on the website and my children got no children meals. I booked because they don’t eat meals on planes. Flight attendant just gave them same adults meals (the children did not touch
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mimo późnej pory przylotu na lotnisku w Porto był jeszcze spory ruch .
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Krótko przed lądowaniem podane było jeszcze ciastko.
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Bob O wrote a tip Apr 20
"business class on Westjet does not have flat seats."
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Mark wrote a tip Apr 18
"Avoid KLM when it is at all possible."
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Duncan T wrote a tip Apr 17
"Avoid this airline. If anything goes wrong, they are not interested and customer care is appalling"
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Stay43997868268 wrote a tip Apr 16
"Just avoid it. When any problems occur, communication is lagging behind. Mobile app also barely works."
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Ken T wrote a tip Apr 16
"don't use for long haul"
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Depart
Mon, 05-06
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Mon, 05-13
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