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KLM Royal Dutch Airlines

33,766 reviews
Headquarters: Amsterdamseweg 55, Amstelveen The Netherlands 1182 GP
Overview
4.033,766 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About KLM Royal Dutch Airlines

Airline Alliance

SkyTeam
Headquarters: Amsterdamseweg 55, Amstelveen The Netherlands 1182 GP

Airline Summary

The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). As a member of the SkyTeam alliance, KLM currently serves 163 destinations worldwide, of which 76 are intercontinental and 87 European. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats. Thanks to its efficient network, its modern fleet and many economical measures, KLM's performance in terms of fuel efficiency is one of the best in Europe.
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marinkw wrote a review Apr 9
Marin, CA4 contributions1 helpful vote
Amsterdam - Boston
International
I was unable to check in for my flight online -- received multiple error messages on the app. It said to do so at airport kiosk. Same issue at kiosk. Everyone I asked for help said "Well, don't you have your boarding pass?" Um, no -- that's the problem. Wasn't too worried as I
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Laura H wrote a review Apr 9
14 contributions3 helpful votes
London - Dubai
International
One of the best airlines I've flown with! Really great experience, excellent service, lovely clean and modern planes. Would highly recommend!
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rubbal s wrote a review Apr 7
1 contribution1 helpful vote
Portland - New Delhi
International
Worst airline. Please don’t waste your money. They have no customer service. Lost all are baggages . They changed are flight from AMS. Now we can’t claim from KLM.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Road10752702379 wrote a review Apr 7
3 contributions2 helpful votes
Amsterdam - Edinburgh
Europe
Deeply disappointing booking policy from KLM. We booked our flight from NZ 9 weeks ago to find we were put on stand by even tho we checked in 3 hrs ahead of the flight. Unnecessary angst created, having to rely on someone else volunteering not to take the same flight. KLM stop
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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irishmarcopolo wrote a review Apr 7
Longford, Ireland20 contributions2 helpful votes
Dublin - Amsterdam
Europe
Once again, fabulous friendliness and recognition for my 9 year old son, who lives KLM. It's just a short flight, but they serve good coffee and a very filling, hearty Dutch cheese Sandwick with wholewheat bread. Fabulous professional cabin crew. My son and I LOVE KLM.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mimo późnej pory przylotu na lotnisku w Porto był jeszcze spory ruch .
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Krótko przed lądowaniem podane było jeszcze ciastko.
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Bob O wrote a tip Yesterday
"business class on Westjet does not have flat seats."
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Mark wrote a tip Apr 18
"Avoid KLM when it is at all possible."
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Duncan T wrote a tip Apr 17
"Avoid this airline. If anything goes wrong, they are not interested and customer care is appalling"
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Stay43997868268 wrote a tip Apr 16
"Just avoid it. When any problems occur, communication is lagging behind. Mobile app also barely works."
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Ken T wrote a tip Apr 16
"don't use for long haul"
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Sun, 05-05
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Sun, 05-12
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