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KLM Royal Dutch Airlines

33,838 reviews
Headquarters: Amsterdamseweg 55, Amstelveen The Netherlands 1182 GP
Overview
4.033,838 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About KLM Royal Dutch Airlines

Airline Alliance

SkyTeam
Headquarters: Amsterdamseweg 55, Amstelveen The Netherlands 1182 GP

Airline Summary

The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). As a member of the SkyTeam alliance, KLM currently serves 163 destinations worldwide, of which 76 are intercontinental and 87 European. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats. Thanks to its efficient network, its modern fleet and many economical measures, KLM's performance in terms of fuel efficiency is one of the best in Europe.
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meilka h wrote a review May 3
1 contribution
Jakarta - Kuala Lumpur
Southeast Asia
I want to give compliments for your check in staff named Mr Rohmat Wibowo. Because he was very helpful and attentive to our family. Going a trip with small kids and lots of luggages was not easy. And he offered help even when we didn't asked. And made us very touch. Eventhough
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hotelreview123 wrote a review May 3
Europe284 contributions316 helpful votes
Larnaca - Asuncion
International
Given price and what I received , KLM is my worst airline experience in decades. Worst European airline ever flown with- Wizzair is far superior... Flew longhaul in economy, from Europe to Paraguay and Peru on KLM ticket (one flight of the 5 was with "Gol" codeshare partner)-
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Martin B wrote a review May 3
York, United Kingdom4 contributions2 helpful votes
Nuremberg - Leeds
Europe
Delayed flight in both directions. Missed connections. Travel time was doubled. Flight cost has been refunded but not my extra expenses. These included £75 taxi fare late at night due to late arrival. Customer services clearly trying to avoid their legal obligations.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Evan M wrote a review May 2
8 contributions4 helpful votes
Canton of Geneva - Oslo
Europe
Double cancelled flights, and the worst customer support ever. See attached photo fo them telling me due to increased workload they couldn't respond to my ticket in two, yes two months. 0/10
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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nath wrote a review May 2
Dublin, Ireland4 contributions1 helpful vote
Amsterdam - Nagoya
International
Where do I start, has to be the worst flight ever, so outdated, the flight was delayed, the business class is sooo bad! like something you’d see the the 80s… don’t fly them if I was you. Big waste of money
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Największy słoń z kolekcji w barwach tradycyjnej holenderskiej porcelany i z holenderskim motywami był bezkonkurencyjny . I taką miał też cenę
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Obok stały kolejne wspaniałe okazy kolorowych słoni ..
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W jednym z butików z upominkami zobaczyłem piękną kolekcję słoni . Kolorowe i z holenderskimi elementami wyróżniały się bardzo. .
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Stoisko z kwiatami i cebulkami kwiatów na lotnisku w Amsterdamie nie dziwi i wygląda okazale .
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Shahar M wrote a tip May 18
"Do yourself a favor and choose another Airline!"
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Lily M wrote a tip May 14
"DO NOT BOOK WITH THIS AIRLINE. ESPECIALLY IF YOUNG WOMAN! "
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Graeme wrote a tip May 14
"Never use KLM."
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Petra S wrote a tip May 13
"I can not recommend KLM and will never fly with them again."
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Explore29781319472 wrote a tip May 12
"Zero customer service with our belongings were lost. "
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Thu, 06-06
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