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Korean Air


3,208 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,208 Reviews from our TripAdvisor Community

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3,208 reviews from our community

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Showing 1,822: English reviews
Manila, Philippines
Level 3 Contributor
16 reviews
3 helpful votes
Reviewed today
NEW

Attentive, courteous, pleasing Flight Attendants. I had the Korean choice of food and that was good.

International Business Class Manila - Seattle
Helpful?
Thank Benjamin C
Kingston, Jamaica
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed today
NEW

The service was excelent and the staff attention to details was exceptional. The staff adressed you by name and was very personal. You felt at home and the ride as smooth and relaxing. You ate, had entertainment and slept seeminglessly. Got refreshed, ate again and was ready for business on arrival. This is the way to travel. The plane is...

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International Business Class New York City - Seoul

Helpful?
Thank David C
Salem, Oregon
Level 3 Contributor
7 reviews
2 helpful votes
Reviewed today
NEW
via mobile

We’ve had the opportunity to fly transpacific several times in the past using different Airlines and I have always been so impressed with Korean air. We traveled from Seattle to Bangkok via Incheon international airport. The entire experience from the flight attendants to the quality of the meals to the comfort of the chairs and the personal entertainment systems was...

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International Economy Seattle - Bangkok

Helpful?
Thank docairforce
Staten Island, New York
Level 3 Contributor
10 reviews
5 helpful votes
Reviewed today
NEW

I was very impressed with the service and the meals provided. The ticket agent, customer service and flight attendants were always helpful. The terminal in South Korea was beautiful with transit passenger lounges and an abundance of restaurants and shops.The only negative is that one of my suitcases were received back at JFK damaged and wrapped in plastic with no...

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International Economy New York City - Manila

Helpful?
Thank SINYTravelmedic
St. Augustine, Florida
Level 5 Contributor
52 reviews
7 helpful votes
Reviewed yesterday
NEW

Have flown Korean Air 4 times. Excellent service. Flight attendants cleaned lavatories several times during a long flight. Clean lavatory is very important on a flight. All 4 planes are new or new-ish.

North Asia Economy Ho Chi Minh City - Seoul
Helpful?
Thank 276shannonm
Suva, Fiji
Level 6 Contributor
919 reviews
238 helpful votes
Reviewed yesterday
NEW
via mobile

Short fight. Very efficient in terms of providing food and beverage. Excellent korean meal. Awesome duty free deals. Worth the flight. Entering is upto date including international non English movies. Enjoyed every bit of it.

International Business Class Vladivostok - Seoul
Helpful?
Thank Nouzab F
Level 3 Contributor
17 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

Before I used to travel with SriLankan airlines my last 2 trip I travel with Korean air is totally different experience excellent in flight service and very good food and really worth it I will recommend to fly with Korean air between Colombo to Maldives

Asia Economy Male - Colombo
Helpful?
Thank Hussainmoh
Grand Cayman
Level 6 Contributor
133 reviews
61 helpful votes
Reviewed 6 days ago
NEW

Further evidence that Eastern airlines are far superior to their Western counterparts. On-time with excellent customer service provided at the terminals and on board. Meals were tasty and just the right quantity, seats were spacious, legroom was excellent and very comfortable, and a wide range of entertainment options on board. Felt like a guest not just a seat number being...

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International Economy New York City - Hanoi

Helpful?
Thank WillandNic
Okayama Prefecture, Japan
Level 6 Contributor
404 reviews
115 helpful votes
Reviewed 1 week ago

We jus wanted to get home. Tired after the first leg of the journey, we barely noticed this first hop. Boarding seemed to take for ever, perhaps because we were so tired. Lots of hustle and bustle as the flight crew did everything they had to do in the short duration of this flight. A token meal wrapped in plastic....

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North Asia Economy Seoul - Osaka

Helpful?
Thank Stephenbkk20156
Waipahu, Hawaii
Level 4 Contributor
33 reviews
17 helpful votes
Reviewed 1 week ago via mobile

We always find international airlines to provide exceptional service. Korean Airlines is no exception. In addition to the standard pillow and blanket, we found a toothbrush set, pair of disposable house slippers, headsets and a bottle of water on our seats. We found the leg space to be more spacious than other commercial airlines. The service was excellent and the...

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International Economy Honolulu - Tokyo

Helpful?
Thank C H
See travel tips for airlines
“Stay a bit at Incheon airport their hub. They have a cultural area with lots of activities. Good shopping if you like doing that.”
963benjaminc, 18 Jul 2018 | Read review
“Just take yourself and they provide the joy and fun even for business travel”
davidcX8555FR, 18 Jul 2018 | Read review
“All seats in economy are quite spacious, no one in our group of nine were uncomfortable.”
WillandNic, 12 Jul 2018 | Read review
“Just enjoy the experience so rarely found when travelling long haul”
muntrof, 4 Jul 2018 | Read review
“Layover in different Korean cities”
Rubpy, 27 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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