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Korean Air


3,580 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,580 Reviews from our TripAdvisor Community

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3,580 reviews from our community

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Showing 2,059: English reviews
Sunnyvale, California
Level 2 Contributor
7 reviews
2 helpful votes
Reviewed today
NEW
via mobile

I have recently been traveling with Korean Air due to their amazing service. I have always had nothing but pleasant experiences, but this time was even better than the rest. Flight attendants were over the top amazing! They were very attentive and were always available when I needed their services. They asked just the right number of times if I...

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International Business Class San Francisco - Bangkok

Helpful?
Thank clauprz
Cambridge, United Kingdom
Level 3 Contributor
20 reviews
8 helpful votes
Reviewed yesterday
NEW

Thoroughly satisfactory return flight from London to Seoul. Out on an A380 (interestingly split into small compartments internally, so you get little sense of how large this plane is). Back on a 747. Legroom good both ways. Service good. Good selection of films. Generally low stress (Incheon Terminal 2 is excellent here). About as good as it gets on long...

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International Economy London - Seoul

Helpful?
Thank Peter B
Palm Beach Gardens, Florida, USA
Level 6 Contributor
611 reviews
152 helpful votes
Reviewed yesterday
NEW

Comfortable seating. Good lighting for reading. Decent meal for airline food. Plane was on time and ride was smooth.

North Asia Business Class Osaka - Seoul
Helpful?
Thank Mikesflorida
2 reviews
Reviewed 2 days ago
NEW

The standards have dropped badly. My last flight was delayed 1.5 hours, while the engines were test, with the passengers on board. As a result, I missed my connection in Seoul. There, the Korean employee did not enter my meal preference for the new flight. The crew had NO meal for me at all. Refused to even try to find...

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International Economy Honolulu - Mumbai

Helpful?
Thank leonclementp
New Jersey
Level 6 Contributor
188 reviews
82 helpful votes
Reviewed 2 days ago
NEW
via mobile

We flew round trip economy JFK to ICN. On the outbound flight we were pleasantly surprised by being seated before the galley with lots of legroom; getting up to stretch and such was a breeze without interrupting anyone. We didn’t have such luck on the return, but for economy, the seats and legroom were pretty good. Of course, an economy...

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International Economy New York City - Seoul

Helpful?
Thank LizabethRose
Honolulu, Hawaii
Level 3 Contributor
17 reviews
10 helpful votes
Reviewed 2 days ago
NEW
via mobile

I usually take Korean Air when I travel overseas. They are truly the best, and show you what customer care should be like on an airplane. The food is great, and service exceptional! The staff have always been professional, friendly, and accommodating. My experiences throughout the years with Korean Air has always been a great one. I've also rode economy,...

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International Business Class Seoul - Los Angeles

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Thank kittytravelbug
Honolulu, Hawaii
Level 3 Contributor
17 reviews
10 helpful votes
Reviewed 2 days ago
NEW
via mobile

Korean Air is truly a remarkable airline. It provides exceptional service whether it'd be to Asia, the US, and Europe. The pilots, stewardesses, and staff provide excellent customer care and service. My flights are always comfortable and great! The food they serve is good and they're professional, friendly, and accommodating. Can't get any better!

International Business Class Los Angeles - Seoul
Helpful?
Thank kittytravelbug
Columbus, Ohio
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW

Overall the flight was satisfactory. My husband and I are vegetarians and forgot to specify when booking our flights. The staff was very accommodating and was still able to pull something together for us. The food was the best food I have ever had on an airplane. Still wasn't great but impressive for airplane food. Our flight attendant Ms. Choi...

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Asia Economy Seoul - Denpasar

Helpful?
Thank hollycampbell32
Gunsan, South Korea
Level 4 Contributor
35 reviews
11 helpful votes
Reviewed 4 days ago
NEW

The crew were friendly and the seat was reasonably comfortable. However the head part of the seat is rather hard. Offer free drinks for even a very short flight.

Domestic Economy Jeju - Seoul
Helpful?
Thank John_K15125
Paris, France
Level 1 Contributor
3 reviews
Reviewed 5 days ago
NEW

Nice staff, the meal for my baby was good, in quantity and quality. We were sitting on the row where you can put a bassinet for babies. Mine was too tall but there is more space than the other row so it was good to play with my child during the flight.

International Economy Paris - Seoul
Helpful?
Thank lilifrance73
See travel tips for airlines
“You can ask for early bording if you have a child. It’s free and convenient.”
lilifrance73, 13 Oct 2018 | Read review
“get isle seat if you go to the rest room often!!”
ZuhairZK, 11 Oct 2018 | Read review
“take very durable luggage”
milehigh257, 11 Oct 2018 | Read review
“Do not fall for the trap: this is not, in any way, a good experience.”
DavidVanPatten, 4 Oct 2018 | Read review
“창측이 보다 공간이 넓어요. window side give you more space. 靠窗的座位空间更大.”
tripia, 3 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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