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Kuwait Airways


353 Reviews
Headquarters: PO Box 394 Safat, Kuwait City 13004 Kuwait +965-171 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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353 Reviews from our TripAdvisor Community

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353 reviews from our community

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Showing 279: English reviews
India
Level 2 Contributor
7 reviews
7 helpful votes
Reviewed 6 days ago
NEW

I selected this airline because of its reasonable pricing for this destination. This was the first time I tried this airline, but the experience was very good. All four flights to and from my destination were on time, the planes were the most modern and clean, service was good, and the food, especially my seafood selection, was great. The only...

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International Economy New Delhi - Cairo

Helpful?
Thank Michael C
Kolkata (Calcutta), India
Level 5 Contributor
73 reviews
46 helpful votes
Reviewed 1 week ago

Nice seats, good food and courteous staff. Its a real value for money to fly Kuwait airways. The in flight entertainment is also good. Boarding procedure at Kuwait airport could be improved (especially for the Kuwait - Delhi section)

International Economy New Delhi - Cairo
Helpful?
Thank Anirban M
1 review
Reviewed 1 week ago

Booked the flight 6 months prior. Flight delayed with no explanation given. Abroad the plane and were asked to vacate the plane.We were sent to different gates after but end up having 16 hours delayed. The airport personnel and security itself was scary as a violent incident took place. I hope those involved push through with filing a case against...

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International Economy Kuwait City - Manila

Helpful?
Thank Elena R
Bacoor, Philippines
Level 4 Contributor
36 reviews
3 helpful votes
Reviewed 2 weeks ago

Food served on time, helpful steward. Easy check in. Checked on you every time if you want refills on your drinks and snack.

Southeast Asia Business Class Manila - Bangkok
Helpful?
Thank puregarden
London
Level 5 Contributor
76 reviews
31 helpful votes
Reviewed 2 weeks ago

I've flown this route several times now because I can't stand the BA night flight and I'm on a 2-year project in Kuwait, so I travel there twice a month. Kuwait Airways runs a day flight (in theory) and when it works it's very pleasant. I prefer the Kuwait Airways food to the BA. I'm vegetarian. I like the staff....

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International Economy London - Kuwait City

Helpful?
Thank taistealai_fanach
Dammam, Saudi Arabia
Level 5 Contributor
41 reviews
16 helpful votes
Reviewed 2 weeks ago

Business class lounge is fine and FB quality fair. No separate bus for business class passengers in or out flights, while they put maximum number of passengers in each bus to save. It is unfair for business class passenger. Even in the passport control or the security check at the boarding gate all mixed business and economy. Big mistake to...

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Middle East Business Class Kuwait City - Dammam

Helpful?
1 Thank mnawwar
Berlin
2 reviews
3 helpful votes
Reviewed 3 weeks ago

I booked a flight from Paris to Bangkok via eDreams and two weeks later I received following email: Dear Christian Jury, Dear Customer, Your eDreams booking reference : We are contacting you to inform you that Kuwait Airways, the airline operating your flight (reference: OP972N), has canceled the flights and has no options for an alternative. If you wish to...

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International Economy Paris - Bangkok

Helpful?
3 Thank jcjury
Abu Dhabi, United Arab Emirates
Level 6 Contributor
39 reviews
15 helpful votes
Reviewed 3 weeks ago

Kuwait Airways exceeded my expectations for an economy class flight. the flight was on time. the food was fantastic. the legroom is fantastic. my only concern was the entertainment system. there were a little selection of movies and songs to keep you entertained especially during a long flight. but the total service is fantastic. PS: if you will have a...

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International Economy Kuwait City - Manila

Helpful?
3 Thank marksanchez2016
Johnston, Rhode Island
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed 3 weeks ago

I flew JFK to KWI and KWI to TRV. There is no notification that ticketing counter doeesn't open until 5:30pm and i arrived at 4pm. It would have been nice of Kuwait to notify us. The que to check-in at 5:30pm was long, painful and somewhat disorganized. At the gate, boarding announcement was hard to hear. They had to board...

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International Economy New York City - Thiruvananthapuram (Trivandrum)

Helpful?
2 Thank Craig A
surat
Level 6 Contributor
69 reviews
79 helpful votes
Reviewed 3 weeks ago

I tried Indian meal and had worst chole of my whole life. Everything else was fine so do not have much complain about it.

International Economy Mumbai (Bombay) - Kuwait City
Helpful?
Thank bhattvinit
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See travel tips for airlines
“Like me, try it once. You will love it.”
michaelcW4237OH, 17 Oct 2017 | Read review
“Be a vampire - will suit your lifestyle better”
taistealai_fanach, 6 Oct 2017 | Read review
“if there is another carrier of same rate on the route I would take the other.”
mnawwar, 3 Oct 2017 | Read review
“Choose window seat”
amitnotna, 22 Sep 2017 | Read review
“Especially for onward travel to other middle east countries, it has good connections”
Bharat111450, 22 Sep 2017 | Read review
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About Kuwait Airways
Kuwait Airways (KU) is the country's national airline. It operates from a hub at Kuwait International Airport (KWI). The airline flies to about 35 destinations in the Middle East, Asia, Africa, Europe and North America. It also has codeshare agreements with Air India, Alitalia, Ethiopian Airlines, Etihad Airways, Saudia and Turkish Airlines. Kuwait Airways' fleet of 23 planes feature two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. The airline also operates a lounge, Dasman Lounge, at Kuwait International Airport.
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