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Kuwait Airways


862 reviews
Headquarters: PO Box 394 Safat, Kuwait City 13004 Kuwait +965-171 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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862 Reviews from our TripAdvisor Community

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862 reviews from our community

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Showing 659: English reviews
1 review
Reviewed yesterday
NEW
via mobile

Shame noone can communicate correctly Problem with flight not offered another flight or nothing nuag

Date of travel: December 2018
International First Class Tehran - London
Helpful?
Thank Louise H
Doha, Qatar
Level 6 Contributor
67 reviews
27 helpful votes
Reviewed yesterday
NEW

It was first time for me to try KAC but really I surprised how is it !! I am comparing with same Line of GCC like Qatar Airways ,Emirates or Etihad . The In-flight TV has old movie and boring . about food first meal was very hot second meal was very cold . there is no any compliment for...

Date of travel: December 2018
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International Economy Doha - Bangkok

Helpful?
Thank maladwan
Greater London, United Kingdom
Level 4 Contributor
24 reviews
3 helpful votes
Reviewed 3 days ago
NEW
via mobile

When it was not mandatory at all!!! They have to stop this practice The police airport in Kuwait was shocked I had to pay a return ticket. They said they do it to make more money. It is not in the law for Schengen visa. Beside that it was very good with food and good tv and movies. The responsible...

Date of travel: December 2018
More 
Middle East Economy Dubai - Kuwait City

Helpful?
Thank marydubarry
1 review
Reviewed 3 days ago
NEW

New plane, very good food, short stop over at Kuwait, entertainment system excellent and working. Cabin crew very helpful and polite. I would fly with Kuwait again if the price is kept low.

Date of travel: October 2018
International Economy London - Manila
Helpful?
Thank Warren A
Kuwait City, Kuwait
Level 6 Contributor
9,862 reviews
22,715 helpful votes
Reviewed 4 days ago
NEW

very good K A C Great trip to Istanbul with few notes the new terminal 4 needs more services such as duty free cafes and restaurants lounge need to be bigger and credit with travel cards acceptance thecin flight service is great 8 ofv10

Date of travel: December 2018
International Business Class Kuwait City - Istanbul
Helpful?
Thank bnghanem
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Leighton Buzzard, United Kingdom
2 reviews
1 helpful vote
Reviewed 5 days ago
NEW

The most dreadful airline. Delayed in Kuwait for 17 hours on way out and 25 hours on way back. The incredibly rude ground staff said the connecting flight had left but clearly it hadn't. Around 70 of us were subjected to hours and hours of non-communication and aggressive behavour. Not even a hotel room on the way back so a...

Date of travel: November 2018
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International Economy London - Colombo

Helpful?
Thank 387sharon27
1 review
Reviewed 5 days ago
NEW

This is the worst airline i have ever traveled in. Took flight to paris from delhi via Kuwait in September 2018 and back in December 2018. All flights were delayed with no correct and timely information from the staff. Technical failures are very common. For some unknown reason Kuwaitis are fond of security checks. Every-time to board a flight we...

Date of travel: December 2018
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International Economy Paris - New Delhi

Helpful?
Thank Anshul S
Raleigh, North Carolina
Level 6 Contributor
100 reviews
13 helpful votes
Reviewed 5 days ago
NEW

My experience with Kuwait Airways has always been great, but what set this trip apart from the rest is the new Terminal 4 at Kuwait International Airport which is solely dedicated to Kuwait Airways. Not only is it fresh and new, it is super efficient and quick to navigate through security and passport control. Service on the flight was great...

Date of travel: November 2018
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Middle East Economy Kuwait City - Abu Dhabi

Helpful?
Thank youssefa743
Minehead, United Kingdom
Level 2 Contributor
7 reviews
5 helpful votes
Reviewed 5 days ago
NEW
via mobile

I had a 15 stop in Kuwait due to a missed connection, when the plane arrived a bit late (15 mins) we were kept on the plane for 40 mins, then told our connection had, although the website said it hadn’t. We then had to wait 6 hours in the transit lounge before being taken to an airport hotel -...

Date of travel: December 2018
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International Economy London - Colombo

Helpful?
Thank FionaSom
Ahmedabad, India
1 review
Reviewed 5 days ago
NEW

I took Kuwait Airways for my recent travel to JFK. Flight had stopover at Kuwait. Reason I chose this - simply beause they allowed 46kgs of baggage - highest among all other airlines. - Check-in was smooth. - in-flight entertainment was super cool. - Treatment was good. - They are dry airline. - Food was good. They gave me veg...

Date of travel: August 2018
More 
International Economy Mumbai - New York City

Helpful?
Thank gautam1402
See travel tips for airlines
“Be helpful to the cabin crew and they will treat you very well, I was.”
699warrena, 12 Dec 2018 | Read review
“Don't do it.”
387sharon27, 10 Dec 2018 | Read review
“Ask questions as to what is avaiable in flight”
angieandneil, 7 Dec 2018 | Read review
“check type of aircraft used to see seat map and other info about seat comfort”
GFKKSS, 5 Dec 2018 | Read review
“Avoid flights that take a stopover in Europe. Our stop in Shanon, Ireland was a horrible experience very inefficient, took 2 hrs.”
AshleyHappy, 27 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Kuwait Airways
Kuwait Airways (KU) is the country's national airline. It operates from a hub at Kuwait International Airport (KWI). The airline flies to about 35 destinations in the Middle East, Asia, Africa, Europe and North America. It also has codeshare agreements with Air India, Alitalia, Ethiopian Airlines, Etihad Airways, Saudia and Turkish Airlines. Kuwait Airways' fleet of 23 planes feature two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. The airline also operates a lounge, Dasman Lounge, at Kuwait International Airport.
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