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Lao Airlines


283 reviews
Headquarters: 2 Pangkham Road Ban Xienghun, Vientiane BP 6441 Laos 011 856 21 513 250 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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283 Reviews from our TripAdvisor Community

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283 reviews from our community

Filter reviews by popular destinations:
All reviews Luang Prabang Vientiane Hanoi Bangkok Chiang Mai Pakse Siem Reap Savannakhet Singapore Phonsavan Luang Namtha Oudomxay
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Showing 174: English reviews
Bangkok, Thailand
Level 2 Contributor
8 reviews
3 helpful votes
Reviewed 1 week ago

No inflight entertainment. Service was good. Short flight so that was ok. I would fly them again. Only short flight though.

Southeast Asia Economy Bangkok - Vientiane
Helpful?
Thank 71_Henry
Sacramento, California
1 review
Reviewed 1 week ago via mobile

Worst airline ever. Cancelled flight d/t lack of passengers. Airline stated they tried to contact me, never received a call I booked two flights with them and both flights were moved up. One was cancelled all together as I was checking into the airport. Locals say this happens all the time worse lack of business practice I have ever encountered....

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Southeast Asia Economy Oudomxay - Bangkok

Helpful?
Thank susanvwj
Level 4 Contributor
25 reviews
2 helpful votes
Reviewed 3 weeks ago

Standard short flight, however, flying over the mountains of Northern Thailand and Laos is beautiful. They saved green cake for dessert.

Southeast Asia Economy Luang Prabang - Bangkok
Helpful?
Thank pshippo
Level 4 Contributor
34 reviews
7 helpful votes
Reviewed June 29, 2018 via mobile

I flew from Vientiane to Luang Prabang. No delay. It was a smooth 50 minute flight. A bottle of water was provided.

Domestic Economy Vientiane - Luang Prabang
Helpful?
1 Thank Chartaro
Mansfield Australia
Level 6 Contributor
198 reviews
112 helpful votes
Reviewed June 20, 2018

Flew with Lao Air from Luang Prabang to Chiang Mai. Only a short flight so minimal meal and service available. Crew were great, plane was good. Would happily fly with them again.

Southeast Asia Economy Luang Prabang - Chiang Mai
Helpful?
1 Thank Bigruss57
Philadelphia, Pennsylvania
Level 3 Contributor
14 reviews
3 helpful votes
Reviewed June 18, 2018

Lao cancelled a flight less than a week before the flight date and tried to charge more than $300 for another option that landed a day later. Whole trip cancelled, thanks to Lao Airlines.

Southeast Asia Economy Pakse - Siem Reap
Helpful?
Thank bahamaniac
Level 6 Contributor
84 reviews
16 helpful votes
Reviewed June 16, 2018 via mobile

Small plane! With 22 configuration! Water bottle provided for the short journey of 40minutes or so... Prefer this to the long bus ride!

Domestic Economy Luang Prabang - Vientiane
Helpful?
Thank Lina H
Vienna, Virginia
Level 6 Contributor
1,244 reviews
679 helpful votes
Reviewed June 6, 2018 via mobile

This is a budget flight and it was bare bones for sure. It was a small plane with very little leg space and it was very warm when we got on the plane. The price however was very good.

Southeast Asia Economy Luang Prabang - Chiang Mai
Helpful?
Thank fiamma11
München, Deutschland
Level 6 Contributor
274 reviews
100 helpful votes
Reviewed June 5, 2018

I will admit that I was a bit nervous about the airline, since I had never used them before, but I was awed by their service and friendliness. The Airport in Vientiane is not a big one, so I did not expect much from their lounge but they had one with a limited choice of drinks being offered. The boarding...

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Domestic Business Class Vientiane - Luang Prabang

Helpful?
Thank Asian_Wanderer888
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed May 22, 2018 via mobile

I fly with Lao Airlines InterNations flight, this Airlines are not low cost flight. For service it’s good. But why your snack box it’s change the quality? Now in the box we got only one sandwich with drinking water. By the way the cabin crew they also serve coffee, Tea , Laos beer include drinking water. Before in snack box...

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Southeast Asia Economy Chiang Mai - Luang Prabang

Helpful?
Thank Natrada T
See travel tips for airlines
“Worth the money”
GhadaF_13, 27 Apr 2018 | Read review
“Sit near back for quick exit to get through Immigration first.”
GastownWanderer, 20 Apr 2018 | Read review
“Try for a window seat, Laos has magnificent views.”
philter1000, 13 Mar 2018 | Read review
“If you are flying on an ATR try for a seat near the back as boarding and disembarking is through the rear.”
J4251COjohnh, 3 Mar 2018 | Read review
“Carry on luggage must be small otherwise has to leave for check in (but free up to 20 Kg.)”
tidn, 2 Mar 2018 | Read review
Show next 5 travel tips 5 of 10
About Lao Airlines
Lao Airlines (QV) is the national airlines of Laos. It is headquartered in Vientiane and operates from a hub at the city's Wattay International Airport (VTE). The airline, which was founded in 1976, flies to seven domestic destinations, including Luang Prabang International Airport (LPQ), which the carrier has designated as a focus city. International flights include two destinations in Cambodia, four cities in China, one airport in Singapore, two in Thailand and two in South Korea. Lao Airlines also has codeshare agreements with Thai Airways (TG) and Vietnam Airlines (VN).
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