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Lao Airlines


336 reviews
Headquarters: P O Box 6441 Vientiane, LAO P.D.R., Vientiane Laos 011 856 21 211 050 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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336 Reviews from our TripAdvisor Community

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336 reviews from our community

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Showing 203: English reviews
Cheltenham, United Kingdom
Level 6 Contributor
1,247 reviews
545 helpful votes
Reviewed 6 days ago
NEW

Our outboard was 2.5 hours late and after a bit of Lao bureaucracy just 30 minutes late on the inbound. The airline and aircraft were fine; catering on the short 90 minute hop was cheese or ham sandwiches and a box of water - but both were ideal for this short international trip. Nice steady flight on a turboprop both...

Date of travel: December 2018
More 
Southeast Asia Economy Bangkok - Pakse

Helpful?
Thank cherriesfan_9
Melbourne Australia
Level 6 Contributor
262 reviews
173 helpful votes
Reviewed 1 week ago
NEW

We actually had three flights with Lao Airlines. The first to Vientiane was 20 minutes late, to Pakse 1 hour late but the Paske to Vientiane was on time. The leg room is excellent but if you have a prop plane (we had one going from Vientiane to Pakse) you might not get your carry on (if on wheels) to...

Date of travel: January 2019
More 
Domestic Economy Luang Prabang - Vientiane

Helpful?
Thank sasasunset
Helsinki, Finland
Level 6 Contributor
801 reviews
194 helpful votes
Reviewed 2 weeks ago

Highly recommend this airline! The staff is friendly, great service, the flight was on time. There was even a small snack on the flight. Good seats and plenty of room.

Date of travel: August 2018
Southeast Asia Economy Chiang Mai - Luang Prabang
Helpful?
Thank MateEeMa
St. Petersburg, Florida
Level 5 Contributor
57 reviews
21 helpful votes
Reviewed 2 weeks ago via mobile

Highly recommend this airline when traveling to/from Laos PDR. Comfortable seats, always great service and a small meal even on short flights.

Date of travel: December 2018
Southeast Asia Economy Bangkok - Vientiane
Helpful?
Thank 53traveler
Washington DC, District of Columbia
Level 6 Contributor
376 reviews
393 helpful votes
Reviewed 2 weeks ago

Absolutely no problems with our flight from BKK to VTE in December 2018. Short flight, polite enough land and air crew, arrived just a couple minutes late. I would fly them again.

Date of travel: December 2018
Southeast Asia Economy Bangkok - Vientiane
Helpful?
Thank patrickmeyer
Philippines
Level 5 Contributor
79 reviews
32 helpful votes
Reviewed 3 weeks ago

Impressed with Lao Airline! It was right on the dot on departure and arrival times! One hour flight from Vientiane to Luang Namtha. Smooth check-in as well. Polite crew. Complimentary bottled water during the flight. Do note that there's no online check-in so make sure to be at the airport 2 hours before your domestic flight. Fingers crossed, my other...

Date of travel: December 2018
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Domestic Economy Vientiane - Luang Namtha

Helpful?
Thank BonkersExplorer
Steamboat Springs, Colorado
Level 6 Contributor
196 reviews
81 helpful votes
Reviewed 3 weeks ago

Turbo prop planes; board from the back (incase you want to get off quick get seats in the rear). What matters is that we had no problems on our two legs to and from Luang Prabang, including being on time. We found it impossible to select seats from the U.S., but when we arrived at Chiang Mai airport they had...

Date of travel: December 2018
More 
Southeast Asia Economy Chiang Mai - Luang Prabang

Helpful?
Thank jannep123
Wollongong, Australia
Level 4 Contributor
39 reviews
16 helpful votes
Reviewed 4 weeks ago

I was wanting to book a budget airline but very nervous about the unknown - was it safe? Would we make our connections? . Should I risk it? Take all of us on a flight? We got a great bargain, service was excellent and flight left and arrived on time. At no time did we feel unsafe. I have had...

Date of travel: January 2018
More 
Southeast Asia Economy Vientiane - Phnom Penh

Helpful?
1 Thank Robyn F
Lao Airlines, Manager at Lao Airlines, responded to this review

Thanks for fly with us

Date of travel: January 2018
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Southeast Asia Economy Vientiane - Phnom Penh

Windsor and Maidenhead, United Kingdom
Level 6 Contributor
357 reviews
441 helpful votes
Reviewed December 19, 2018

As the only airline that flies directly between Chiang Mai and Luang Prabang, we decided to fly with Lao Airlines. It was a bit more expensive than to fly via Bangkok but it was much more convenient. Despite it being such a short flight, we were served drinks and a sandwich. The times of these flights were good also. Be...

Date of travel: November 2018
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Southeast Asia Economy Chiang Mai - Luang Prabang

Helpful?
Thank Zabka
Phuket, Thailand
Level 5 Contributor
86 reviews
24 helpful votes
Reviewed December 17, 2018

If you are not in a hurry and are looking for a bargain, these guys are okay. Flying ATR-72's, they leave on schedule (sometimes), but it is a turbo prop, so be prepared. The inflight catering is minimal - sandwich fingers 1x indiscernible meat, 1x sweetcorn - same both ways.

Date of travel: December 2018
Southeast Asia Economy Bangkok - Vientiane
Helpful?
1 Thank 1beachy2club
See travel tips for airlines
“Smaller carry on so it will fit”
sasasunset, 17 Jan 2019 | Read review
“Take food if flying makes you hungry - enjoy.”
1beachy2club, 17 Dec 2018 | Read review
“It can be your choice for domestic flights in Laos.”
OmerYalcinkaya, 4 Nov 2018 | Read review
“Just get on board and enjoy.”
fraserfritz, 22 Sep 2018 | Read review
“Worth the money”
GhadaF_13, 27 Apr 2018 | Read review
Show next 5 travel tips 5 of 10
About Lao Airlines
Lao Airlines (QV) is the national airlines of the Lao People's Democratic Republic. It is headquartered in Vientiane and operates from a hub at the city's Wattay International Airport (VTE). The airline, which was founded in 1976, flies to seven domestic destinations, including Luang Prabang International Airport (LPQ), which the carrier has designated as a focus city. International flights include two destinations in Cambodia, four cities in China, one airport in Singapore, two in Thailand and two in South Korea. Lao Airlines also has codeshare agreements with Thai Airways (TG) and Vietnam Airlines (VN).

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