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LOT Polish Airlines


959 Reviews
Headquarters: Zwirki i Wigury 1, Warsaw 00-906 Poland +48-22-577-99-52 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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959 Reviews from our TripAdvisor Community

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959 reviews from our community

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Showing 448: English reviews
netanya, israel
Level Contributor
235 reviews
86 helpful votes
Reviewed yesterday
NEW

Nothing special to write home about this flight , duration of which is about 3:45 hours. Although it is a regular airline, the flight is a low cost one, meaning that you get nothing on board except water. The cabin crew did its job routinely, but the word smile apparently does not appear in their lexicon, and neither on their...

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International Economy Tel Aviv - Warsaw

Helpful?
Thank david s
Dubai, United Arab Emirates
Level Contributor
466 reviews
244 helpful votes
Reviewed 2 days ago
NEW
via mobile

Airlines should change their seats sizes... just one of the small planes in the industry, service was just ok (nothing special) it was a smooth flight, thank god it wasn't an empty fly so I managed to take 2 seats and get enough leg space.

Europe Economy Munich - Tallinn
Helpful?
Thank Arabianman
Yerevan, Armenia
Level Contributor
15 reviews
7 helpful votes
Reviewed 2 days ago
NEW

Crew was polite, flight on time, and pilot is a professional , which is the most important during flying.

Europe Economy Tbilisi - Barcelona
Helpful?
Thank Lusine H
Channahon, Illinois
Level Contributor
10 reviews
4 helpful votes
Reviewed 2 days ago
NEW

This evening flight is just perfect. You eat your good dinner on airplane, watch your favorite new movie.... And sleep! In the morning you are in your destination!

International Economy Chicago - Prague
Helpful?
Thank 5travelingfriends
Poole, United Kingdom
Level Contributor
6 reviews
1 helpful vote
Reviewed 2 days ago
NEW

The flight was almost an hour late leaving London for Warsaw so I only just made the connecting flight to Krakow. It was chaotic at Warsaw and no surprise that my luggage didn't make the connecting flight. They were very efficient at Krakow airport where they arranged for my luggage to be delivered to my hotel later that evening. Flight...

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Europe Economy London - Krakow

Helpful?
Thank cathy57211
Toronto, Canada
Level Contributor
3 reviews
10 helpful votes
Reviewed 2 days ago
NEW

Fantastic airline. Premium economy was great,,similar to first on older airlines. Brand new plan, easy check in, lots of space and great service. Highly recommend

International Premium Economy Toronto - Lviv
Helpful?
Thank Megan D
Washington DC, District of Columbia
Level Contributor
28 reviews
8 helpful votes
Reviewed 2 days ago
NEW

I took this flight to and from Warsaw and went economy because I was traveling with a friend who could not upgrade. In short I took one for the team and boy was I miserable. To be fair, I've flown LOT business class before and it was a night and day difference. The service was approximately the same but the...

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International Economy Chicago - Warsaw

Helpful?
Thank Cynthia C
Weston, Connecticut
Level Contributor
67 reviews
50 helpful votes
Reviewed 2 days ago
NEW

Seats similar to those found on a small regional jet primarily used to transport midgets. Entertainment system worked sporadically and had very limited choices. Food was barely adequate.

International Economy Newark - Warsaw
Helpful?
Thank marymont
Tehran, Iran
Level Contributor
287 reviews
99 helpful votes
Reviewed 2 days ago
NEW

This was a transit flight for me,1.5 hour delay caused loose of my 2nd flight and thus I spent 24 hours in the transit area in the Moscow air port. I had the same delay time with my 3 wks ago flight in Moscow-warsaw root. Service on board is like cheap airlines but their ticket is not cheap. Chair and...

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Russia Economy Warsaw - Moscow

Helpful?
Thank BijanTehran_Iran
Warsaw, Poland
Level Contributor
160 reviews
46 helpful votes
Reviewed 2 days ago
NEW

There was o short flight. We started with 20 minute delay, but landed on time. On board was the refreshment - water and snack. The crew was nice and smiling.

Domestic Economy Gdansk - Warsaw
Helpful?
Thank novart13
See travel tips for airlines
“Upgrade to Premium Economy..its worth every penny”
megand555, 27 Jun 2017 | Read review
“Go business or at least premium economy (maybe).”
cynthiac893, 27 Jun 2017 | Read review
“Fly another airline or pay for business class.”
marymont, 27 Jun 2017 | Read review
“Convenient for short trips.”
MariuszM, 27 Jun 2017 | Read review
“My ratings are based on business class, and worth the upgrade.”
thomase337, 27 Jun 2017 | Read review
Show next 5 travel tips 5 of 10
About LOT Polish Airlines
The flag carrier of Poland, LOT Polish Airlines (LO) is headquartered in Warsaw. The airline flies to about 60 destinations, including eight within Poland. Other destinations include points across Europe, as well as cities in the Middle East, Asia and North America. Its fleet consists of aircraft with two-cabin (Business Class and Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations. LOT is a member of the Star Alliance and has codesharing arrangements with more than 20 airlines. The airline's hub is located at Warsaw Chopin Airport (WAW).

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