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4 of 5 bubbles
6,820 Reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 Cologne, North Rhine-Westphalia Germany +49-69-86-799-799 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 2817
  • 2575
    Very good
  • 795
  • 338
  • 295
"Good flying, soso food

Lifthansa brought me to Germany in 10 or so hours. The flight itself was fine, but maybe the... read more

4 of 5 bubblesReviewed yesterday
Shanghai, China
Rating summary
  • 4 of 5 bubbles
    4 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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6,820 Reviews from our TripAdvisor Community

Write a Review

6,820 reviews from our community

Date | Rating
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English first
Shanghai, China
Level Contributor
14 reviews
1 helpful vote
4 of 5 bubbles Reviewed yesterday NEW

Lifthansa brought me to Germany in 10 or so hours. The flight itself was fine, but maybe the airplane was too dark. Also their headphones weren't too good.

International Economy Shanghai - Frankfurt
Thank Alex-The-Pro
Surrey, Canada
Level Contributor
187 reviews
53 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

This was a connecting flight for my Wife and I from Munich to our final destination in Split. The plane was an Airbus 320 with 2 seats on either side of a central aisle, the flight duration was about 90 minutes so not too long,

Europe Economy Munich - Split
Thank Ken H
Camas, Washington
Level Contributor
99 reviews
41 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

We couldn't check in on line prior to leaving home. Our Denver to Munich international flight was projected to be delayed 5 hours so we would have missed our connection from Munich to Dubrovnik. We were not told when checking in at Portland. We were not called or texted of the problem but did get an email on my phone...

International Economy Portland - Dubrovnik

Thank Jo H
Geneva, Switzerland
Level Contributor
197 reviews
66 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

In the middle of the flight I got hungry and asked for a snack. I was answered "We are going to serve food in 2 hours, we don't have anything now". And guess what, 2 hours later we were served chocolate biscuits! What is a chocolate biscuit if not a snack. Very disappointing. The toilets also were not clean. Hard...

International Economy Frankfurt - Los Angeles

Thank CDFBologna
Middleton, Massachusetts
Level Contributor
26 reviews
5 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

This was the first time trying LH from HKG back to the US via Frankfurt. I've flown LH several times in the past, usually a very good experience, but this time I was a little disappointed with the seat-quality and legroom in business class on the long journey from HKG. The food quality, on-board service and entertainment were very good...

International Business Class Hong Kong - Boston

Thank Halldor S
Cape Town Central, South Africa
Level Contributor
69 reviews
20 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Superb service from flight attendants who clearly understand what a frequent flyer needs in order to enjoy a flight. Lufthansa's Business Class lounge is one of the best I have experienced. No fuss with passwords for WiFi and a well managed lounge.

International Business Class Johannesburg - Orlando
Thank Yusuf O
Level Contributor
62 reviews
12 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Overall speaking the flight service was good, but there was one person having a seat with window that didn’t closed it thought the entire flight. This is an 11 hours flight in which some consideration should be in place for all the passengers. The flight attendant never bother to ask him to close it. And we were not able to...

International Economy Frankfurt - Mexico City

Thank Guianeya
Level Contributor
14 reviews
2 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

This is my first flight after thirty years. I enjoyed my whole trip from Rome to Brazil and vice versa. The check-in was easy and quick. The bags arrived with me, thanks God, Hospitality is at its best, with flight attendants ready smile and coutreous service. Food served hot and delicious. There is wide variety of beverages and you can...

International Economy Rome - Rio de Janeiro

Thank Rhett S
Abrantes, Portugal
Level Contributor
97 reviews
24 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

The Lufthansa flight was very good. I flew in economy premium. The care of staff was amazing, Passing several times to serve beverages during the flight. The food was good and the seat was very comfortable with plenty of legs space. The media screen was very large (a business class screen in other Arline companies). It was a very good...

International Premium Economy Munich - Toronto

Thank ehelkur
Boston, Massachusetts
Level Contributor
19 reviews
1 helpful vote
4 of 5 bubbles Reviewed 3 days ago NEW

I had just come off a horror flight, and just wanted to see family members and get some sleep. But first, ,grabbing the luggage-- which should have been easy. My handicapped wheelchair escort. (I am the disabled one) told me that my very visible luggage should be among the first bags out. After all, We had marked each bag with...

Europe Economy Oslo - Frankfurt

Thank OdosMama
See travel tips for airlines
“"Try to have earphones, theirs isnt too good.”
 of 5 bubbles Alex-The-Pro, 24 Oct 2016 | Read review
“Got the most time on your international flight because the amenities (movies, seat comfort and room) are better.”
 of 5 bubbles joh537, 23 Oct 2016 | Read review
“book earlier to avail of of lower ticket price, and check-in on line to select a seat that would suite your choice for comfort.”
 of 5 bubbles 342rhetts, 22 Oct 2016 | Read review
“If you need something special, just ask in advance.”
 of 5 bubbles OdosMama, 22 Oct 2016 | Read review
“Check schedules/connections carefully to avoid surprises/hassles!”
 of 5 bubbles thaward, 21 Oct 2016 | Read review
Show next 5 travel tips 5 of 10
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

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