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Lufthansa


4 of 5 stars
69 Reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 +49-69-86-799-799 Website

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  • 28
    Excellent
  • 25
    Very good
  • 10
    Average
  • 2
    Poor
  • 4
    Terrible
Nice airline to fly with.

Lufthansa is a nice airline to fly with. Both flights during my this trip were very punctual in... read more

4 of 5 starsReviewed yesterday
capt_pradeepb
,
Navi Mumbai, India
Rating summary
  • 4 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Inflight Entertainment
    4 of 5 stars
    Onboard Experience
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
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69 Reviews from our TripAdvisor Community

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69 reviews from our community

Date | Rating
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English first
Gothenburg, Sweden
Level Contributor
80 reviews
13 helpful votes
5 of 5 stars Reviewed today NEW

I frequently fly to different destinations around the world and I always try to do it with Lufthansa or it's associates in the Star alliance group. I have never came across one flight attendant that didn't do his or hers best to fulfill any wish from the passengers. Always with a smile and such a great friendly attitude. Very few...

More  International Economy

Helpful?
Thank Anders R
Navi Mumbai, India
Level Contributor
55 reviews
8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Lufthansa is a nice airline to fly with. Both flights during my this trip were very punctual in time, services were very good. Food was also good. Flight was clean with good inflight entertainment.

International Economy
Helpful?
Thank capt_pradeepb
Chicago, Illinois
Level Contributor
20 reviews
8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I flew into Rome and out of Palermo with my family, 3 adults and 2 children. Although my daughter is only 1, we purchase a seat for her. Who wants to sit on someone's lap for hours on end? Especially an independent child. The staff was very friendly, helpful, gave toys to the kids. The planes were clean, TVs worked,...

More  International Economy

Helpful?
Thank LizChicago217
Milan, Italy
Level Contributor
29 reviews
12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Planes can get delayed, yes, this is obvious. When it happens to you with a short transfer flight and you miss it your correspondence it's the worst scenario. Lufthansa has been handling this with professionalism. Everything was taken care of in the shortest possible time: from luggage to reschedule and hotel, they made it easy and quick. I really appreciated.

Europe Economy
Helpful?
Thank Moz74370
Stavanger, Norway
Level Contributor
29 reviews
3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I always enjoyed the Lufthansa service. Friendly staff both on ground and in-flight. New business class is excellent both in comfort and service

International Business Class
Helpful?
Thank DanielK_Norway
Greater Sacramento Area
Level Contributor
18 reviews
9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was a wonderful experience and I would fly with Lufthansa again any day of the week. I felt safe and the staff was unbelievably kind and helpful. I sat in a center inner row seat and it was a bit snug on the way there but we flew a larger plane on the way back and it was great....

More  International Economy

Helpful?
Thank Searchin4Vacays
Grieskirchen, Austria
Level Contributor
52 reviews
24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As you would expect it from Lufthansa, typical German efficiency and professionalism. Decent service (friendliness varies sometimes); inflight entertainment is good, though faulty at times and re-booting can become tedious on a long flight and toddlers changing their mind. Food quality is poor and it's distressing if the ordered children-meals (ordered with weeks ahead of the flight) are not available...

More  International Economy

Helpful?
Thank Sam7506
Los Angeles, California
Level Contributor
37 reviews
16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Lufthansa is an efficient airline with new planes and good service. The flight attendants are well trained, friendly, and service oriented. So many airlines treat their passengers like cattle, but on these very long haul flights, I felt that the flight attendants treated passengers like they were clients rather than baggage.

International Business Class
Helpful?
Thank Catherine P
Mississauga, Canada
Level Contributor
11 reviews
4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had travelled Lufthansa for the very first time from Munich to New Delhi. And trust me it was of the most comfortable flight with excellent hospitality given by the airline staff! Some time before we were expecting that our chance to fly with Lufthansa might not happen due to strike but it was our good luck that strike ended...

More  International Premium Economy

Helpful?
Thank Gurinder B
Seoul, South Korea
Level Contributor
10 reviews
8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I always enjoy flying Lufthansa. The food is always very good and the customer service is always the best. I really appreciate the efforts of the flight attendants.They do a great job. Lufthansa is consistently the best airlines and the one I prefer to fly.

International Economy
Helpful?
Thank Simon J
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).
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