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Lufthansa


4 of 5 bubbles
7,825 Reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 Cologne, North Rhine-Westphalia Germany +49-69-86-799-799 Website
Rating summary
  • 4 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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7,825 Reviews from our TripAdvisor Community

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7,825 reviews from our community

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Showing 3,406: English reviews
Cairo, Egypt
Level Contributor
3 reviews
2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The plane took off from Cairo to Berlin then to Denver. It took 5 hours to reach Berlin from Cairo and then about 13 hours from Berlin to Denver with about less than an hour transit in the airport which was a plus for this trip. Then on the way back we got from Denver to Frankfurt then from Frankfurt...

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International Premium Economy Cairo - Denver

Helpful?
Thank Mahmoudi82
Athens
Level Contributor
24 reviews
32 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Premium economy is outstanding value for money. Plenty of leg room, excellent food and beverage selection and exciting in flight entertainment program.Very happy to have upgraded from economy using my saved miles.

International Premium Economy Athens - Port Harcourt
Helpful?
Thank Rescue1A
Mumbai (Bombay), India
Level Contributor
14 reviews
1 helpful vote
3 of 5 bubbles Reviewed yesterday NEW

Average flight with average service. Received very poor service from ground staff at Frankfurt. Ground staff could have been approachable and informative to English speaking passengers.

International Premium Economy London - Mumbai (Bombay)
Helpful?
Thank FaborFad
New Delhi, India
Level Contributor
55 reviews
32 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

I flew Lufthansa with my friend from Delhi to New York. We got a super deal and I think for the price we paid, the flight was worth it. Overall the flight was comfortable and the Staff is friendly and nice. Enjoyed the food served on-board. I had put a special meal request that was served without any issue. Entertainment...

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International Economy New Delhi - New York City

Helpful?
Thank RaghavY
Philippines
Level Contributor
25 reviews
18 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

This is one of the best airlines I have used. The plane was very clean, new and had all the luxuries to make our trip comfortable. Highly recommended.

Southeast Asia Economy Manila - Ho Chi Minh City
Helpful?
Thank Philippines - D... C
Aventura, Florida
Level Contributor
23 reviews
26 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

The transatlantic leg of the flight was great with no complaints. The leg from Munich German to Tel Aviv Israel which was almost a 4 hour flight was average at best, with very limited leg room, very thin seat cushions, no in flight entertainment and no food selection.

International Economy Miami - Tel Aviv
Helpful?
Thank Alexander I
Los Angeles, California
Level Contributor
43 reviews
16 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

We took off 90 min. late because of weather. The service was great. But arriving at LAX I found one suitcase had a crack. We have flown with third world airlines in the last two years and never had a problem. We reported the problem upon arrival at LAX and after 10 days we are still waiting LH to tell...

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International Business Class Frankfurt - Los Angeles

Helpful?
Thank knic661
Spearfish, South Dakota
Level Contributor
21 reviews
5 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

While traveling with my daughter, we experienced consistently gracious and efficient service on our flight. The flight attendants were attentive and quickly fulfilled our requests, always with a smile. We also found excellent, respectful service at the gate desk in Munich.

International Economy Munich - Chicago
Helpful?
Thank Mary B
Grand Haven, Michigan
Level Contributor
51 reviews
11 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Very nice flight, the Attendants are very kind and courteous. All the announcements are in both German and English (German First).

Europe Economy London - Frankfurt
Helpful?
Thank drcser
Dover, New Jersey
Level Contributor
25 reviews
3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Always good to fly with Lufthansa. I've never had a bad experiance or a delay during those many flights I used the airline for. There are cheaper ways to fly but the quality is just great.

International Economy Frankfurt - Newark
Helpful?
Thank Axel S
See travel tips for airlines
“Book on Weekends for cheaper prices ;)”
 of 5 bubbles Mahmoudi82, 20 Jan 2017 | Read review
“Go for premium economy”
 of 5 bubbles Rescue1A, 20 Jan 2017 | Read review
“I would only fly them on Transatlantic / long distance flights”
 of 5 bubbles 421alexanderi, 19 Jan 2017 | Read review
“If you book with airlin A and the flight is opperaded with airline B, Chech the price with airline B, you probably will safe some money.”
 of 5 bubbles knic661, 19 Jan 2017 | Read review
“A smile goes along way”
 of 5 bubbles 191frankp, 17 Jan 2017 | Read review
Show next 5 travel tips 5 of 10
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

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