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Lufthansa


4 of 5 bubbles
8,076 Reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 Cologne, North Rhine-Westphalia Germany +49-69-86-799-799 Website
Rating summary
  • 4 of 5 bubbles
    Legroom
    4 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4.5 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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8,076 Reviews from our TripAdvisor Community

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8,076 reviews from our community

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Showing 3,503: English reviews
Level Contributor
9 reviews
2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Queen of the skies was the largest plain I've travelled so far and I can tell you clearly sense that the flight is smoother, compared to smaller planes. Regarding the airline, Lufthansa, once again, did not disappoint. Once it was a fully booked flight at the check in they did ask some passengers if they wouldn't mind checking in their...

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International Economy Frankfurt - Toronto

Helpful?
Thank Ana G
A TripAdvisor Member
5 of 5 bubbles Reviewed yesterday NEW via mobile

I have never flown with Lufthansa before but now I vow never fly with anyone else. We got to the gate to register our bags fifteen minutes early so we sat on our cases for no more than ten seconds until the lady in charge of the gates demanded for us to be seen so we got our bags registered...

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Europe Economy Venice - Frankfurt

Helpful?
Thank A TripAdvisor Member
Greenwich, New York
Level Contributor
59 reviews
21 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

I can't wait to fly with them again! The people on-board are fantastic! Very friendly, helpful and warm! Flights are on-time! Well-organized and good rates.

International Economy Newark - Warsaw
Helpful?
Thank Jodie J
Hackensack, New Jersey
Level Contributor
10 reviews
2 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

First and last time flying Lufthansa. They did nothing right. Checking a bag took forever. Flight was late. They rebooked the connecting flight (also Lufthansa) without even giving us a chance to make the connection, despite still having half a hour before it took off. Of course rebooking added additional stop. Employees provided no useful information, including bad directions to...

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International Economy Newark - Malaga

Helpful?
Thank Robert G
Bangkok, Thailand
Level Contributor
117 reviews
39 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

First time I used the service of Lufthansa in Business class. Spacious flat bed seats really very comfortable. Very attentive and friendly service and good food. Nice variety on wines. I am very positive surprised.

International Business Class Mexico City - Frankfurt
Helpful?
Thank Friedrch M
Noida, India
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 days ago NEW

Flown from New Delhi to New York on 08th July 2014and in Aug 2015to Chicago with my wife and two daughter by Lufthansa Airlines. These were perfect flying experiences in respect comfort,food and overall conduct of staff I.e front office as well as staff in flight was excellent .I have flown by other airlines also to Chicago and Dubai but...

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International Economy New Delhi - New York City

Helpful?
Thank akg2014
Level Contributor
4 reviews
5 helpful votes
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

Lufthansa serves Hindu Meals as Non-Vegetarian food !!!! I ordered Special meal called Hindu Meal in Lufthansa, Look what I got !!!! I asked To staff why Lufthansa Wright like this ? Answer is many people ask for non-veg food so we keep this language. In India Hindu never eat non-Vegetarian food. This insults All Hindus in india.

International Premium Economy San Francisco - Mumbai (Bombay)
Helpful?
Thank Kalpesh V
North East Coast
Level Contributor
15 reviews
7 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

In recent years, I've found airlines love to tack on costs for on-board flight services such as entertainment, WiFi, alcoholic beverages and earbud headsets. Not with Lufthansa. They added benefits of hosting in-flight clients are provided with all the above and good food choices as well as unlimited beverages during lunch and dinner. The attendants were kind, courteous and fun...

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International Economy New York City - Rome

Helpful?
Thank acehigh58
Lake Butler, Florida
Level Contributor
20 reviews
3 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

I have flown with Lufthansa before, but I wanted to fly on an A-380 and experience the premium economy. It was a wonderful experience, because I didn't feel like a sardine wedged into small can. The foot rest could use some improvement. The service was very attentive and the flight attendants were friendly and efficient. Food was okay for airline...

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International Premium Economy Miami - Frankfurt

Helpful?
Thank Gerda G
Level Contributor
7 reviews
2 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

I wrote very bad rewew before first part was disaster because they lost my luggage and i was 5 days without anything but then ther was nice guy mr.johnson who helped me with everything..they gave me back my luggage (opened it and took power bank loader) and said somone have to pick it ip in bombay thats bad bacause i...

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International Economy Frankfurt - Mumbai (Bombay)

Helpful?
Thank Silvija Y
See travel tips for airlines
“Enjoy yourself and relax”
 of 5 bubbles anagL2017GM, 19 Feb 2017 | Read review
“Look for specials; sign up for promotional emails. Call with questions if you have any; they are very helpful and friendly over the phone.”
 of 5 bubbles JodieJ220, 18 Feb 2017 | Read review
“Value for money”
 of 5 bubbles akg2014, 17 Feb 2017 | Read review
“I always check the rate first and for the most part they seem to have the better price. To France and from France to the USA.”
 of 5 bubbles thefrenchpro, 16 Feb 2017 | Read review
“Just check your ticket type. If you need extra baggage book beforehand and save 50% than the price at the airport checkin”
 of 5 bubbles P1592QPchristianc, 15 Feb 2017 | Read review
Show next 5 travel tips 5 of 10
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

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