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Lufthansa


4 of 5 stars
5,608 Reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 Cologne, North Rhine-Westphalia Germany +49-69-86-799-799 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 2312
    Excellent
  • 2110
    Very good
  • 672
    Average
  • 288
    Poor
  • 226
    Terrible
Good airline

Reasonable legroom - I was on bulkhead seat , ate before take off so didn't try the main meal as... read more

4 of 5 starsReviewed 3 days ago
simon N
Rating summary
  • 4 of 5 stars
    Legroom
    4 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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5,608 Reviews from our TripAdvisor Community

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5,608 reviews from our community

Date | Rating
  • Arabic first
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  • Chinese (Simplified) first
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  • Any
English first
Edmonds, WA
Level Contributor
420 reviews
251 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are long-term United Airline (UA) patrons. With our recent trip we wanted to go from Seattle, WA to Porto, Portugal. UA could accommodate us but required 3 changes of planes. Lufthansa, a UA partner, was able to do it with 2 plane changes via Frankfurt. We flew the long leg on a 747. The jet was either brand-new or...

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International Business Class Seattle - Porto

Helpful?
Thank DP49
Portland, Oregon
Level Contributor
18 reviews
3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Had an issue they followed up and took care of the issue as mentioned with 4-6 weeks. I am extremely impressed and would recommend them

Europe Economy Frankfurt - Amsterdam
Helpful?
Thank grolwer_82
1 review
5 of 5 stars Reviewed 3 days ago NEW

The flight was the icing on the cake of my amazing vacation. The plane was new, modern and extremely comfortable. My seat was on the isle, and being 6'3'' it had leg room to spare in the economy class. The service from the flight attendants was beyond great. They were quick to retrieve waste, and constanly around with food, snacks,...

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International Economy Munich - Vancouver

Helpful?
Thank Greg B
Level Contributor
26 reviews
6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Reasonable legroom - I was on bulkhead seat , ate before take off so didn't try the main meal as this was a red eye flight , Breakfast was good off stand at Frankfurt was not good

International Economy Riyadh - Prague
Helpful?
Thank simon N
Tallinn, Estonia
Level Contributor
97 reviews
22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great flight and airline itself. Very friendly and professional crew. Lots of leg space. Very fine entertanment (lots of movies). Smooth take offs and landings.

International Economy Tallinn - New York City
Helpful?
Thank KirBad
Newent
Level Contributor
18 reviews
4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Wee were late leaveing BHX as there was San issue with staff at the gate. They turned up late. Once this issue was resolved the flight commenced. Pretty standard flight. Couldn't fault or recommend either way.

Europe Economy Birmingham - Ankara
Helpful?
Thank Matthew J
Level Contributor
25 reviews
4 of 5 stars Reviewed 3 days ago NEW

I've flown several times with Lufthansa and it is always a good choice. The planes are almost always on time, the security is one of the highest and the service on board is always good. Recommended.

Europe Economy Milan - Munich
Helpful?
Thank Jorge F
Kenner, Louisiana
Level Contributor
304 reviews
85 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was traveling from New Orleans to South Africa, and booked travel on Star Alliance partners from New Orleans to Houston, Houston to Frankfurt, and Frankfurt to South Africa. The Houston to Frankfurt leg was operated by Lufthansa. The sector I was flying, from Houston to Frankfurt, is operated by an Airbus A380. In addition to economy, Lufthansa also offers...

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International Economy Houston - Frankfurt

Helpful?
Thank 0504Traveller
Prague, Czech Republic
Level Contributor
129 reviews
90 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lufthansa offerred the cheapest and fastest connection. The planes were small but comfortable, service good, the staff very professional. Free drinks and newspapers at the gate in Munich were a pleasant surprise. The flights were not delayed, landings soft - what else one could wish for on short European flights,,,

Europe Economy Prague - Oslo
Helpful?
Thank Boris2001
Mumbai (Bombay), India
Level Contributor
28 reviews
3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Amazing staff,hassle free immigration, the flight was on time and good food. The baggage was intact and in flight service was as per their standards.

International Economy Mumbai (Bombay) - Madrid
Helpful?
Thank reena2189
See travel tips for airlines
“Just choose this airline, and you'll be happy!”
 of 5 stars Vytas81, 21 Sep 2016 | Read review
“Speak English at check in!”
 of 5 stars Shadowsfan, 21 Sep 2016 | Read review
“seat 1A or 1K allows you to see forward”
 of 5 stars km10153, 21 Sep 2016 | Read review
“Drinks were free!”
 of 5 stars 331bene, 19 Sep 2016 | Read review
“upgrade to economy plus or don't go!!!!!!”
 of 5 stars fool4travel, 18 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

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