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Lufthansa


21,078 reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 Cologne, North Rhine-Westphalia Germany 011 49 69 86799799 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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21,078 Reviews from our TripAdvisor Community

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21,078 reviews from our community

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Showing 9,551: English reviews
Wiesbaden, Germany
Level 3 Contributor
17 reviews
Reviewed yesterday
NEW

I hate flying, I am scared. Humans have no wings. LH I trust. Just get me there..... Service is ok, though not always too friendly. Germans are not known for that. On a 1,40 h flight sandwich (usually cheese or ham or salami) and a drink. on the way back red wine and soda. Very ok. Fat steward, once upon...

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Europe Economy Frankfurt - Toulouse

Helpful?
Thank goldmann2016
Burlington, Vermont
Level 6 Contributor
254 reviews
47 helpful votes
Reviewed yesterday
NEW

It is always a pleasure to go overseas with Lufthansa. they are firing on all cylinders now; international flights have ergonomic, functional euro seating, very good food by airline standards, copious German beer, wine and cocktails--even for economy class, no-nonsense-with-a-smile German stewards and also little things: a clean, properly hemmed blanket, for example. I love LH.

International Economy Riga - Boston
Helpful?
Thank MK_in_VT
Austin, Texas, Usa
2 reviews
Reviewed yesterday
NEW

The flight to Prague, CZ was on 6/24/18 was wonderful. The flight attendants were great and very helpful. The quickly came to your seat when you called. The in-flight movie selection was great as well. The food selection was wonderful. Overall the 10 hours flight was very comfortable.

International Economy Houston - Prague
Helpful?
Thank Aaron D
Las Vegas, United States
Level 4 Contributor
33 reviews
9 helpful votes
Reviewed yesterday
NEW

We were excited to be flying non-stop to Frankfurt (en route to a connection) from LAX. We had heard so many good things about them, but I was a bit taken aback. The seating was good, great leg room considering it was not business class. The big surprise was the dinner served before everyone attempted to sleep for the nine...

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International Premium Economy Los Angeles - Frankfurt

Helpful?
Thank Rebecca D
Somerset West, South Africa
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

I have a daughter living in Germany and usually fly either with Emirates or Lufthansa, depending on the best price for an airticket. Both have served me well in all respects.

International Economy Cape Town Central - Dusseldorf
Helpful?
Thank theronmercia
Gilroy, California
Level 3 Contributor
7 reviews
Reviewed yesterday
NEW

I have flown several different airlines to Europe and back, and this airline is by far the best one yet! I couldn't believe how nice it was, and very comfortable. For those of you that remember what it was like to travel in the good old days 30-40 years ago, it brought me back to that time period.

International Economy San Jose - Paris
Helpful?
Thank joannelewis2018
Level 6 Contributor
308 reviews
32 helpful votes
Reviewed yesterday
NEW
via mobile

The service was what you should get. The departure and arrival went well. I would use this airline again.

Europe Economy Frankfurt - Prague
Helpful?
Thank John C
London, Canada
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

What a gong show. Minutes before we were scheduled to board they announce at the gate everyone needs to have passport pre-clearance and have their boarding pass stamped. 2 agents are assigned, one for business class/ priority boarding and one for economy. Of course the business class agent would not process eco class passengers which becomes more important later. Before...

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International Economy Munich - Toronto

Helpful?
Thank Paul C
Banja Luka, Bosnia and Herzegovina
Level 3 Contributor
11 reviews
10 helpful votes
Reviewed yesterday
NEW

We were traveling from Larnaca to Belgrade via Frankfurt. Both flights were ok, on time, good service and really good food. We had wi-fi, had to pay for it, but it's small amount and it was good. As we had just half an hour between flights, it was very helpful from their stuff to wait when we landed in Frankfurt...

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Europe Economy Larnaca - Belgrade

Helpful?
1 Thank Svetlana G
Bucharest, Romania
Level 4 Contributor
25 reviews
4 helpful votes
Reviewed yesterday
NEW

the quality of the service is relatively ok in relation to the price, the same two types of sandwich but overall a company with which it is preferred to fly. In case there are problems like flight cancellation, the reaction can happen to sleep in the airport even if you are in Germany

Europe Economy Oslo - Bucharest
Helpful?
Thank mihairaduta21
See travel tips for airlines
“expect safety not luxury”
goldmann2016, 20 Jul 2018 | Read review
“Make sure you allocate enough time for flight connections. A minimum of 2 hours between flights.”
aarond895, 20 Jul 2018 | Read review
“to check-in online”
mihairaduta21, 20 Jul 2018 | Read review
“Avoid rows 1 to 3 - overhead bins are too small.”
WestyTweedValley, 19 Jul 2018 | Read review
“Book early if possible, for good seat choices.”
916peterm, 19 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

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