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Lufthansa


24,357 reviews
Headquarters: Von-Gablenz- Strasse 2-6, 50679 Cologne, North Rhine-Westphalia Germany 011 49 69 86799799 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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24,357 Reviews from our TripAdvisor Community

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24,357 reviews from our community

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Showing 11,268: English reviews
Level 6 Contributor
192 reviews
69 helpful votes
Reviewed today
NEW

Comfortable seats. Friendly flight attendants. Good entertainment system in every seat. Good movie selection. Complimentary alcoholic drinks, beer, wine, spirits. Frequent offerings of water. Rest rooms clean.

International Economy Porto - San Francisco
Helpful?
Thank Golangnggo
Mumbai, India
Level 4 Contributor
28 reviews
Reviewed today
NEW
via mobile

Lufthansa has good service Appropriate facilities Good food Careing staff Children friendly Nice selection of entertainment .

International Economy Mumbai - Chicago
Helpful?
Thank nishantbsm2018
Montreal, Canada
Level 6 Contributor
2,243 reviews
1,599 helpful votes
Reviewed today
NEW

Very good flight , smooth ride , good service , seats were o.k. ,food was above average with the industry . Only problem was no entertainement like music or movies for a 4h30 flight .

International Economy Baku - Frankfurt
Helpful?
Thank belleretraite
Pune, India
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

Its always great to fly with Lufthansa, this time I have connected train from Frankfurt to Düsseldorf, where can I get my bags?

International Economy Mumbai - Dusseldorf
Helpful?
Thank GurudasGavali
Seattle, Washington
Level 3 Contributor
15 reviews
Reviewed yesterday
NEW

The was a great flight! The food and service was excellent! They had free movies and food! I would use this airline again anytime!

International Economy Seattle - Lisbon
Helpful?
Thank judyhiggins2017
Mercer Island, Washington
Level 5 Contributor
91 reviews
37 helpful votes
Reviewed yesterday
NEW
via mobile

We have occasion to fly Seattle to Paris several times a year. The most convenient option is either the Delta or Air France non stops. These are perfect if you want to spend $7-9,000 to sit in misery each way. Lufthansa's connection via FRA is less convenient but otherwise far superior. Beautifully configured 747, and outstanding in flight service with...

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International Business Class Seattle - Frankfurt

Helpful?
Thank Carvel Z
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed yesterday
NEW

The economy seats are unbearable close together and tight laterally as well. I am 5/5" and my knees touched the seats in front. very difficult to eat with the tightness from all directions, could not retrieve anything from the space on the floor in front of my seat as there was simply no room to maneuver. And it was too...

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International Economy Munich - Vancouver

Helpful?
1 Thank Amanda S
Level 3 Contributor
7 reviews
6 helpful votes
Reviewed yesterday
NEW

We were traveling from Rome Yo Krakow via Munich.Excellent service especially the food service. Although a relatively short flight, we were served a snack on both legs and beer if you wanted in addition to tea, coffee, juice or water. To get to our departure gate from Munich, we had to take a commuter train from the main terminal for...

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Europe Economy Munich - Krakow

Helpful?
Thank Ken H
Berlin, Germany
Level 6 Contributor
317 reviews
129 helpful votes
Reviewed yesterday
NEW

Lufthansa delivers an extremely standardized product in all its classes. It is always the same high class experience. Never significantly above expectations nor does it disappoint. That is what I like about Lufthansa. It is reliable. The new amenity kit was shaped in a heart along the Oktoberfest theme. Not sure about that one I admit. Otherwise a very comfy...

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International Business Class Frankfurt - New York City

Helpful?
Thank HBIOX
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW

quiet plane and lots of leg room. I don't want or need to give any more information. I won't answer these if you make me write more

International Business Class Frankfurt - New York City
Helpful?
Thank Sally W
See travel tips for airlines
“Try to find another airline for this route or use seatguru to find out more about the seating - or other such websites”
A7488UDamandas, 18 Oct 2018 | Read review
“Easily the best airline I have flown ... for on-board service.”
kenhC1573CR, 18 Oct 2018 | Read review
“Have flown both Business and Coach. If affordable Business is the way to go.”
Jaguar20121247, 17 Oct 2018 | Read review
“Don't use Lufthansa and avoid Frankfurt airport if you can possibly avoid it!”
nouster, 17 Oct 2018 | Read review
“I paid in advance to get my choice of seat selection, rather than wait until check in”
811gwenm, 17 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Lufthansa
The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).

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