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Lufthansa

41,738 reviews
Headquarters: Von-Gablenz- Strasse 2-6, Cologne, North Rhine-Westphalia Germany 50679
Overview
3.541,738 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Lufthansa

Airline Alliance

Star Alliance
Headquarters: Von-Gablenz- Strasse 2-6, Cologne, North Rhine-Westphalia Germany 50679

Airline Summary

The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).
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41738Reviews
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Reizy F wrote a review Apr 10
1 contribution
Prague - Newark
International
I had a vey bad experience at check in. They made me check in my carry on even thought it was good measurements. My father flew with the same carry on this February and they let it on the plane and mine they took away and even wanted me to pay for it.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leo D wrote a review Apr 10
Milano Marittima, Italy4 contributions
Rome - Zadar
Europe
We always fly with this company, never a bad experience. The flight was never delayed. luggage always in place, never damaged. I have no complaints.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Amanda P wrote a review Apr 9
Baltimore, Maryland2 contributions5 helpful votes
Washington DC - Florence
International
Wow! I am honestly shocked at what my family and I experienced on our Luftansa flight in March and what I was told by customer services representatives. I had a bad feeling when I went to check in the night before my flight and received an error, upon calling customer services
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sophie V wrote a review Apr 9
1 contribution2 helpful votes
Gothenburg - Paris
Europe
I will never use Lufthansa again. Their flights are always in late. The first flight was delayed by two hours, so it made me miss my connection. Instead of a 4 hours total trip, they rebooked my on 3 different flights to reach my destination for a total trip of 12 hours. Never
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Nikos Aivatzidis wrote a review Apr 9
Athens, Greece32 contributions27 helpful votes
Frankfurt - Athens
Europe
-I forgot my thermos bottle during a flight. -I called them, and they said that they give everything they find in the 'lost and found' office of my airport. -I wrote to this office and they told me that they did not receive something from Lufthansa. -I called again to the
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leni V wrote a tip Yesterday
"Avoid flying with this airline!"
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mithil wrote a tip Apr 11
"Dont consider Lufthansa if u transmitting via schengen"
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Sharon C wrote a tip Apr 11
"Be VERY aware of connecting time as luggage isn't transferred as fast as passenger can be."
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Ryan B wrote a tip Apr 11
"Fly with any other airline. "
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Roxanne P wrote a tip Apr 10
"Never book with them"
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Depart
Fri, 04-26
Return
Fri, 05-03
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1, Economy