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Lufthansa

41,806 reviews
Headquarters: Von-Gablenz- Strasse 2-6, Cologne, North Rhine-Westphalia Germany 50679
Overview
3.541,806 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
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About Lufthansa

Airline Alliance

Star Alliance
Headquarters: Von-Gablenz- Strasse 2-6, Cologne, North Rhine-Westphalia Germany 50679

Airline Summary

The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).
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Pranjal K wrote a review Apr 21
Ajax, Canada1 contribution1 helpful vote
New Delhi - Munich
International
My mom had a recent experience at Lufthansa check in counter in New Delhi. The guy who was doing the check in asked my mom to show my canadian documents in order for her to get her checked in, and this guy said without showing this he will not check her in. I am not sure if they
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Steve H wrote a review Apr 21
1 contribution
London - Curitiba
International
Extremely Dated business class (A340-300). Should have dividers between seats. Seat and beds both uncomfortable / lumpy. Seat continually adjusting the softness level (it has a selector which is controlled by an air source) due to probably a leaking air pipe so continually
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Joseph Chai wrote a review Apr 20
Singapore, Singapore74 contributions109 helpful votes
Amsterdam - Singapore
International
Lufthansa – abandoned 26 Passengers without Assistance at Schiphol Airport on 15Apr2024 In a harrowing ordeal at Schiphol Airport's Terminal 1, Lufthansa abandoned 26 passengers, including families and couples, were left stranded without accommodation or proper assistance.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Warrick M wrote a review Apr 20
1 contribution
Hong Kong - Philadelphia
International
Cancelled the return main flight over 14 days in advance without reason so no refund. The connecting flight to home will cost almost 2/3 of the original fee if changed to the next day.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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V N wrote a review Apr 20
Melbourne, Australia50 contributions35 helpful votes
Frankfurt - Tokyo
International
Can't rate my First Class experience with Lufthansa highly enough. From the moment you step into their Flagship first class lounge in Frankfurt, to the moment you disembark at your destination, you feel an elevated level of service (no pun intended). The incredible hard product
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Date of travel: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This photo shows the bruise on my arm, a result of the negligent and inconsiderate treatment by Lufthansa staff.
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Instandsetzung einer Armlehne im Airbus A310-100
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Lunch
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Complimentary internet voucher
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123456
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Adventure10085267285 wrote a tip Today
"Don't fly them! Simple as that. "
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ivydon wrote a tip Apr 22
"Dont waste your money on upgrading to Premium Economy."
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Louis P wrote a tip Apr 22
"Horrible à éviter cette compagnie aérienne "
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vvan2020 wrote a tip Apr 22
"book elsewhere, these guys cannot be trusted to ensure your flight back home, and you'll end up covering the additional costs yourself"
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Calen K wrote a tip Apr 21
"dont fly this airline"
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