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Lufthansa

41,738 reviews
Headquarters: Von-Gablenz- Strasse 2-6, Cologne, North Rhine-Westphalia Germany 50679
Overview
3.541,738 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Lufthansa

Airline Alliance

Star Alliance
Headquarters: Von-Gablenz- Strasse 2-6, Cologne, North Rhine-Westphalia Germany 50679

Airline Summary

The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).
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41738Reviews
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Dali I wrote a review Apr 6
1 contribution
Oslo - Tunis
International
Bullsheat service in Gardermoen with Lufthansa. 07.04.24 Flight LH865 .They didn't accept my Chek inn one minute before registering close .I was so Sad to hear that and no chance to check in and send my bagage, then my wife drive me home. After 20 min they call me by phone
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Miri A wrote a review Apr 6
1 contribution
New York City - Tel Aviv
International
Extremely disappointed the flights were cancelled and I was forced to agree to terms when I rebooked I was promised enough room for all my booking and when there wasn’t room and I wanted a different flight I couldn’t change anymore since I agreed to the terms- part of the term
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maria A wrote a review Apr 6
1 contribution
New York City - Bilbao
International
Where should I start? 1 Week before my trip my return flight was canceled and a new flight needed to be chosen. 2. As I’m Leaving for the airport I’m notified that my first flight was delayed 25 minutes which would make it not possible to make my connecting flight. However, we
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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leila k wrote a review Apr 6
Rockville, Maryland3 contributions
Washington DC - Rome
International
They canceled my business class ticket without any reason. My travel agency returned the fee but Lufthansa never refunded my ticket. I called, emailed and chatted with bots 50 times without any luck. NEVER EVER AGAIN. Two thousand dollars missing, and my AmEx is still
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mohamad A wrote a review Apr 6
1 contribution
Calgary - Tehran
International
Cancelled twice after check in!!!!! For a long distance expensive flight for reasons that nobody knows about. Very poor customer service with disqualified staff struggling with English language with no solution. Absolutely, never travel with them even if I have to pay more.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leni V wrote a tip Today
"Avoid flying with this airline!"
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mithil wrote a tip Yesterday
"Dont consider Lufthansa if u transmitting via schengen"
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Sharon C wrote a tip Yesterday
"Be VERY aware of connecting time as luggage isn't transferred as fast as passenger can be."
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Ryan B wrote a tip Yesterday
"Fly with any other airline. "
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Roxanne P wrote a tip Apr 10
"Never book with them"
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Depart
Fri, 04-26
Return
Fri, 05-03
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1, Economy