We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all airlines
airline-logo

Lufthansa

41,959 reviews
Headquarters: Von-Gablenz- Strasse 2-6, Cologne, North Rhine-Westphalia Germany 50679
Overview
3.541,959 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About Lufthansa

Airline Alliance

Star Alliance
Headquarters: Von-Gablenz- Strasse 2-6, Cologne, North Rhine-Westphalia Germany 50679

Airline Summary

The largest airline in Europe, Frankfurt-based Lufthansa (LH) flies non-stop to about 215 destinations. This includes 18 points within Germany, as well as 78 countries within Europe, Africa, Asia, Australia, the Middle East, North America, the Caribbean and South America. The airline's aircraft have a variety of one-cabin and four-cabin configurations that can include First Class, Business Class, Premium Economy Class and Economy Class. A member of the Star Alliance, Lufthansa also has codeshare agreements with five other airlines. Additionally, Lufthansa has a number of subsidiaries, including Austrian Airlines, Swiss International Air Lines, Air Dolomiti, Lufthansa CityLine and Germanwings. The airline has hubs at Frankfurt Airport (FRA) and Munich Airport (MUC).
Read more
41959Reviews
8569Photos
100Tips
Traveller rating
  • 13,607
  • 11,618
  • 5,000
  • 3,013
  • 8,727
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Yasser S wrote a review Yesterday
4 contributions191 helpful votes
Frankfurt - Bucharest
Europe
Terrible airlines. They have lost our luggage's 3 times so far. Customer service is slow and proper support is non-existent. Low cost is the only good thing.
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Jen Cz wrote a review May 18
96 contributions15 helpful votes
Detroit - Florence
International
Customer service is very poor. Every time I have called I have received the wrong information. We were supposed to travel to Italy from Detroit. I was unaware of the passport requirements to expire 3 mos past date of departure mine expired in 2 mos. I went to check in 24 hrs
Read more
Date of travel: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Allyson S wrote a review May 18
Weaverville, North Carolina3 contributions
Charlotte - Santa Cruz de la Palma
International
We recently flew Lufthansa for the first time. We had multiple connections, all of which we made but two were close because of delays. Our flights were fine, not spectacular, not terrible. The flight attendants were generally unpleasant. My biggest complaint was the
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Cemen777 wrote a review May 18
Boston, Massachusetts10 contributions2 helpful votes
+1
Boston - Munich
International
We flew on Lufthansa Airbus A380-800, flight LH 425/424. The plane was clean and spacious, and the staff were professional and friendly. We ordered two special meals—low sodium and kosher—online through My Bookings at no extra cost. The low-sodium meal was good, but the kosher
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Joshua M wrote a review May 17
Surrey, Canada1 contribution1 helpful vote
Vancouver - Johannesburg
International
Most terrible experience I have had with an airline. Incorrect information given to me by Lufthansa cost me 1000 USD and no one will accept responsibility, just flabbergasted at the poor professionalism, customer service and accountability. Not sure I will ever use Lufthansa
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
The Airbus A-380 ... at the gate.
avatar-image
Entering US.
avatar-image
Mountains with snow cover - as you get close to the West Coast.
avatar-image
"Airfood" - not bad ...
avatar-image
PreviousNext
123456
avatar-image
Maurizio Cosimo O wrote a tip May 17
"Quite simply, I recommend not traveling with companies that use other substandard companies as flight suppliers"
avatar-image
Trip06403466305 wrote a tip May 17
"Do not travel on Luftansa"
avatar-image
Karim wrote a tip May 16
"Avoid at all cost"
avatar-image
H K wrote a tip May 16
"Do not fly Luftansa if you can help it. They are a nightmare."
avatar-image
Janusz B wrote a tip May 16
"Just avoid !!!"
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Lufthansa

Search flights

ReturnOne-wayMulti-city
Depart
Mon, 06-03
Return
Mon, 06-10
Travellers
1, Economy